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Mods please help

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  • Mods please help

    Sorry password forgotten. Have a new iPad and am trying to Log in, get new Password. Being told my correct e-mail address is incorrect. What to do?

  • #2
    Also tried PM Moderator directly about this?

    Comment


    • #3
      Are you logged in on a computer?

      If you are, you can check what email address is linked to your account and change it, if necessary, by clicking on your name at the very top left of the screen.

      ​​​​

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      • Original Poster

        #4
        Thanks folks. You gave me the best advice😊

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        • #5
          Originally posted by rubles View Post
          Thanks folks. You gave me the best advice😊
          Did working thru your profile as Simkie suggested helped clear things up?

          Good to know that is all you had to do.

          Comment


          • #6
            rubles All set now? Thanks Bluey and Simkie!

            Comment

            • Original Poster

              #7
              Unfortunately ...... No.😓

              Comment


              • #8
                Years ago I had one such problem.
                Best I remember, Moderator tweaked something or other and corrected the problem, or had someone do it.
                Was so long ago and on a different platform, before the changes, so can't tell why that is happening now.

                At that time it was a common problem, but have not heard anyone having similar problems since, sorry.

                Maybe let Moderator know you still have problems.
                It sounded this morning like you may have resolved it?
                Guess not yet.

                Comment

                • Original Poster

                  #9
                  Corrected e-mail set to my account and saved the change. I thought that was the solution, but alas it's not. The window still advises e-mail address is incorrect.

                  Comment

                  • Original Poster

                    #10
                    Eureka! Success

                    Comment


                    • #11
                      Originally posted by rubles View Post
                      Eureka! Success
                      Thanks for letting us know that all is well now.

                      Comment

                      • Original Poster

                        #12
                        Isn’t it funny. Once a problem has been solved it all seems so simple. Not while it’s happening though.🙈

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