• Welcome to the Chronicle Forums.
    Please complete your profile. The forums and the rest of www.chronofhorse.com has single sign-in, so your log in information for one will automatically work for the other. Disclaimer: The opinions expressed here are the views of the individual and do not necessarily reflect the views and opinions of The Chronicle of the Horse.

Announcement

Collapse

Forum rules and no-advertising policy

As a participant on this forum, it is your responsibility to know and follow our rules. Please read this message in its entirety.

Board Rules

1. You’re responsible for what you say.
As outlined in Section 230 of the Communications Decency Act, The Chronicle of the Horse and its affiliates, as well Jelsoft Enterprises Ltd., the developers of vBulletin, are not legally responsible for statements made in the forums.

This is a public forum viewed by a wide spectrum of people, so please be mindful of what you say and who might be reading it—details of personal disputes are likely better handled privately. While posters are legally responsible for their statements, the moderators may in their discretion remove or edit posts that violate these rules. Users have the ability to modify or delete their own messages after posting, but administrators generally will not delete posts, threads or accounts upon request.

Outright inflammatory, vulgar, harassing, malicious or otherwise inappropriate statements and criminal charges unsubstantiated by a reputable news source or legal documentation will not be tolerated and will be dealt with at the discretion of the moderators.

2. Conversations in horse-related forums should be horse-related.
The forums are a wonderful source of information and support for members of the horse community. While it’s understandably tempting to share information or search for input on other topics upon which members might have a similar level of knowledge, members must maintain the focus on horses.

3. Keep conversations productive, on topic and civil.
Discussion and disagreement are inevitable and encouraged; personal insults, diatribes and sniping comments are unproductive and unacceptable. Whether a subject is light-hearted or serious, keep posts focused on the current topic and of general interest to other participants of that thread. Utilize the private message feature or personal email where appropriate to address side topics or personal issues not related to the topic at large.

4. No advertising in the discussion forums.
Posts in the discussion forums directly or indirectly advertising horses, jobs, items or services for sale or wanted will be removed at the discretion of the moderators. Use of the private messaging feature or email addresses obtained through users’ profiles for unsolicited advertising is not permitted.

Company representatives may participate in discussions and answer questions about their products or services, or suggest their products on recent threads if they fulfill the criteria of a query. False "testimonials" provided by company affiliates posing as general consumers are not appropriate, and self-promotion of sales, ad campaigns, etc. through the discussion forums is not allowed.

Paid advertising is available on our classifieds site and through the purchase of banner ads. The tightly monitored Giveaways forum permits free listings of genuinely free horses and items available or wanted (on a limited basis). Items offered for trade are not allowed.

Advertising Policy Specifics
When in doubt of whether something you want to post constitutes advertising, please contact a moderator privately in advance for further clarification. Refer to the following points for general guidelines:

Horses – Only general discussion about the buying, leasing, selling and pricing of horses is permitted. If the post contains, or links to, the type of specific information typically found in a sales or wanted ad, and it’s related to a horse for sale, regardless of who’s selling it, it doesn’t belong in the discussion forums.

Stallions – Board members may ask for suggestions on breeding stallion recommendations. Stallion owners may reply to such queries by suggesting their own stallions, only if their horse fits the specific criteria of the original poster. Excessive promotion of a stallion by its owner or related parties is not permitted and will be addressed at the discretion of the moderators.

Services – Members may use the forums to ask for general recommendations of trainers, barns, shippers, farriers, etc., and other members may answer those requests by suggesting themselves or their company, if their services fulfill the specific criteria of the original post. Members may not solicit other members for business if it is not in response to a direct, genuine query.

Products – While members may ask for general opinions and suggestions on equipment, trailers, trucks, etc., they may not list the specific attributes for which they are in the market, as such posts serve as wanted ads.

Event Announcements – Members may post one notification of an upcoming event that may be of interest to fellow members, if the original poster does not benefit financially from the event. Such threads may not be “bumped” excessively. Premium members may post their own notices in the Event Announcements forum.

Charities/Rescues – Announcements for charitable or fundraising events can only be made for 501(c)(3) tax-exempt organizations. Special exceptions may be made, at the moderators’ discretion and direction, for board-related events or fundraising activities in extraordinary circumstances.

Occasional posts regarding horses available for adoption through IRS-registered horse rescue or placement programs are permitted in the appropriate forums, but these threads may be limited at the discretion of the moderators. Individuals may not advertise or make announcements for horses in need of rescue, placement or adoption unless the horse is available through a recognized rescue or placement agency or government-run entity or the thread fits the criteria for and is located in the Giveaways forum.

5. Do not post copyrighted photographs unless you have purchased that photo and have permission to do so.

6. Respect other members.
As members are often passionate about their beliefs and intentions can easily be misinterpreted in this type of environment, try to explore or resolve the inevitable disagreements that arise in the course of threads calmly and rationally.

If you see a post that you feel violates the rules of the board, please click the “alert” button (exclamation point inside of a triangle) in the bottom left corner of the post, which will alert ONLY the moderators to the post in question. They will then take whatever action, or no action, as deemed appropriate for the situation at their discretion. Do not air grievances regarding other posters or the moderators in the discussion forums.

Please be advised that adding another user to your “Ignore” list via your User Control Panel can be a useful tactic, which blocks posts and private messages by members whose commentary you’d rather avoid reading.

7. We have the right to reproduce statements made in the forums.
The Chronicle of the Horse may copy, quote, link to or otherwise reproduce posts, or portions of posts, in print or online for advertising or editorial purposes, if attributed to their original authors, and by posting in this forum, you hereby grant to The Chronicle of the Horse a perpetual, non-exclusive license under copyright and other rights, to do so.

8. We reserve the right to enforce and amend the rules.
The moderators may delete, edit, move or close any post or thread at any time, or refrain from doing any of the foregoing, in their discretion, and may suspend or revoke a user’s membership privileges at any time to maintain adherence to the rules and the general spirit of the forum. These rules may be amended at any time to address the current needs of the board.

Please see our full Terms of Service and Privacy Policy for more information.

Thanks for being a part of the COTH forums!

(Revised 1/26/16)
See more
See less

I hate you, Fed Ex!

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • #21
    Originally posted by back in the saddle View Post
    Not sure how regular package works (as in not a livign animal), but with live chickens there is no tracking from the time they leave the pot office's control to the time they are in control of the post office again.
    <snort>...well there's the problem! If the staff is busy puffing on a doobie...they just may not feel like tracking anything...<ROTFL>. Sorry...I sometimes can't help it...I'll blame it on not enough sleep this time of year.
    Equine-Reproduction.com Now offering one on one customized training!
    Leg-Up Equestrian Assistance Program, Inc. A 501(c)(3) non-profit charity

    Comment


    • #22
      Holding at a station wouldn't fix the problems we are having this year. A few shipments simply "lost", as in, we have no idea where they are, but we will call you when we find them. Two shipments delayed by 48 hours b/c the plane they were supposed to be on was over the allowed weight, etc. Mostly issues that mean there is no way the semen will arrive anywhere near the appropriate time frame.
      And I'm usually in agreement with Kathy about most things, but I would never trust the postal service with a semen shipment. Our local post office is completely disorganized and the workers are incredibly rude and unhelpful. As a previous poster illustrate there are difficulties in tracking packages through them; I learned this with day old baby chicks I was supposed to receive. No perfect solution, so we have to stick with Fedex for now!
      Already excited about our 2016 foals! Expecting babies by Indoctro, Diamant de Semilly, Zirocco Blue and Calido!
      https://www.facebook.com/pages/Hills...h/112931293227

      Comment


      • #23
        I feel (and have felt) your pain!
        Sunny Days Hanoverians
        http://www.sunnydayshanoverians.com

        Comment


        • #24
          With well over a hundred semen shipments under our belt for the year with FedEx I can not say much bad. I do not rely on their pick up due to last minute semen orders but make sure it gets to the Fedex Depot myself. Nothing has gotten lost and we had just a few delays, mostly in Canada which is going to happen sometimes. I know shipping from or receiving at some locations will be a higher risk. We have a great local office and I make sure they get it, which accounts for a lot going well. The post office, just not reliable and responsive enough and I just do not have the time to figure out which shipment may or may not work with them as often it just needs to go....
          www.immunallusa.com
          www.rainbowequus.com Home of stallions that actually produced champion hunter, jumper and dressage offspring and now also champion eventers

          Comment


          • #25
            The last two year have been more successful with USPS overnight than UPS or FedEx for me. Granted, I'm not shipping semen, but they did deliver a package at 9am on Christmas morning when I didn't expect the recipient to see it until the 26th. That particular moment sold me.

            So, I think Kathy has a good idea to try them!
            "IT'S NOT THE MOUNTAIN WE CONQUER, BUT OURSELVES." SIR EDMUND HILLARYMember of the "Someone Special To Me Serves In The Military" Clique

            Comment


            • #26
              Yeah...I have to say, I haven't had any delayed packages with USPS when I've used them for overnight shipments and we have used them a LOT! I guess we'll have to play it by ear . I will keep everyone posted on how well it does or doesn't go. We've had great luck with Fedex with only one package not making it so far this year, but the costs have skyrocketed this year . Probably 20 to 30 percent higher than last year. Our BIGGEST issue "is" the cut off time that we have to have packages ready to go by. Slow days aren't a big issue, but on a busy day, it's killer. Good news is that we now GET saturday deliveries here <lol>. It used to be we had to drive up to OKC to pick up SAturday shipments and THAT made me cranky too.
              Equine-Reproduction.com Now offering one on one customized training!
              Leg-Up Equestrian Assistance Program, Inc. A 501(c)(3) non-profit charity

              Comment


              • #27
                Several years ago FedEx lost my shipment and I found out the hard way that if they lose your shipment they absolutely don't care if you ever get it. They know there will probably be an insurance claim and they'll be out any kind of renumeration so they don't even try to make a 'best effort' to find the equitainer & get it to it's destination. I dealt with several people on that particular shipment and they were either very rude or they outright lied to me. Then when I did put in for the insurance I got a runaround like you wouldn't believe.

                Comment


                • #28
                  This is why I always have mine marked by the breeder hold for pickup. I don't leave it to chance. EVER!!!
                  The rider casts his heart over the fence,
                  the horse jumps in pursuit of it.

                  –Hans-Heinrich Isenbart

                  Comment


                  • #29
                    wow. this thread is scary for a first time breeder trying to figure fresh or frozen .....

                    Comment


                    • #30
                      Ok well ready this thread I just wonder how much "canned horse semen" ends up in OVER GOODS. When I managed for UPS we had a department called "over goods" where packages that end up with out labels get sent. There is no way to know where it came from or who it's going to, so it get sent to these huge warehouses in the middle of no where (think Montana, Utah ect). So when a packaged would drop of the radar I would get a description from the shipper, a description of what was inside and its value. I would then call Over Goods and usually get some pissy a-hole on the other end. I would then keep him the phone and harass him until someone went and checked the most incoming shipment of over goods packages.

                      So the thing is about once a year the company would auction off the whole TRAILER(s) of unopened packages. Places like Ocean State Job Lot, Building 19 ect ect would buy them. Now you know how a lot of that stuff gets on the shelves. I'm now wondering how much horse semen containers ended up in those purchases, lols!

                      Comment


                      • #31
                        Hey guys I am going to regret this maybe but I work for FedEx and I also used to work in customer service in a horsey area and we knew how important the semen was and all the stuff you are describing sounds awful. But seriously if you are having an issue with FedEx Customer service PM me. If I am online I will step in and help. I have many years of locating missing items, expediting important items, etc and I am very sorry to hear of the troubles you have had. I truly will help you!

                        P.S. and as for the Post office the majority of their overnight stuff travels with us on our planes. But again, in an unofficial capacity I am so sorry to all of you!
                        Last edited by bizbachfan; May. 14, 2012, 01:53 PM.

                        Comment


                        • #32
                          Originally posted by bizbachfan View Post
                          Hey guys I am going to regret this maybe but I work for FedEx and I also used to work in customer service in a horsey area and we knew how important the semen was and all the stuff you are describing sounds awful. But seriously if you are having an issue with FedEx Customer service PM me. If I am online I will step in and help. I have many years of locating missing items, expediting important items, etc and I am very sorry to hear of the troubles you have had. I truly will help you!
                          I've learned that many FedEx employees DO know how important the shippers are. While I've had some probs in the past, one memorable experience was due to the semen shipper messing up the address. As I chased FedEx trucks across the County (the tracking info alerted me to the prob), once I caught up with one truck (waving frantically) he took one look at me and said "You must be looking for that semen shipment"!!! (only in the horse-world ...guess he knew what a crazy horse person looks like when he sees one) He didn't have it on HIS truck, but the drivers had called each other to try and figure out the address. He dialed the correct driver and let me give him directions to my place. I appreciated that, as there was around $3k in frozen DNA that tank!
                          Anyway, thank you bizbachfan for your great customer service attitude!!
                          www.forwardfarms.com.
                          Follow us on Facebook:
                          http://www.facebook.com/pages/Forwar...s/192796641203

                          Comment


                          • #33
                            thanks Indy-Lou, yes some of us really do care a lot!!! I have chartered planes before to get single package where it needed to be.

                            Comment


                            • #34
                              I have dealt with my fair share of FedEx customer service people and if the person who is on the line isn't helping, I demand to speak to a supervisor. We do a lot of business with FedEx and I'm not going to get blown off by someone who doesn't appreciate what is at stake. I'm glad to say that a majority of the time the person on the other end of the line does the best they can to help me. And I am sure to let them know my appreciation for their help. I have only had one major FedEx meltdown this year and our FedEx agent took the issues to his superiors. Everything was made right and I am glad our FedEx agent seems to give a crap about us.

                              Kathy - that really sucks about the pick up time. I can only imagine what life would be like here if that were the case. How will it work with USPS, as I had heard they were discontinuing their overnight service in order to save money?
                              Only two emotions belong in the saddle: One is a sense of humor. The other is patience.

                              Comment


                              • #35
                                I'm a client of Crossroads Farm and watching what she went through with FedEX scared the beejezus out of me as I'm breeding my maiden mare to Banderas- and of course the turkey went from a 41mm to a 54mm in less than 24 hrs so timing was critical. A huge thank you to Jennifer for getting me the goods so quickly and bizbachfan who had some additional insight- FedEX was on top of their game and I just came from breeding her. Sorry you had to go through that CF!

                                Comment


                                • #36
                                  I've used FedEx for years, and (touch wood) they have been for the most part excellent.

                                  The company I boycott is UPS.

                                  They own their own brokerage firm so everything shipped from the US to Canada is 'brokered' by them across the border - and of course they charge for it.
                                  They call it a "service they provide to their clients" - I call it a cash grab.

                                  Last week,a client returned an equitaner to me by UPS, and (once again) I had to pay a brokerage fee to UPS to get my own empty container back.
                                  This NEVER happens with FedEx!

                                  I would not recommend UPS for anything, ever.

                                  grrrrrr.................
                                  A Fine Romance. April 1991 - June 2016. Loved forever.

                                  Comment


                                  • #37
                                    FRED !!

                                    You have an envelope coming from Virginia, your PM box is full !
                                    Snowflakes become an avalanche.

                                    Comment


                                    • #38
                                      Originally posted by Crossroads Farm View Post
                                      Today- awesome stallion owner fed exes me a shipment that, according to tracking all along, will arrive before noon. Vet's here at noon, set-up, waiting... No delivery. Called FedEx. They tell me it's still sitting in Memphis, and they'll deliver it tomorrow! Ummmmm- no, not alright! After arguing up through the supervisor again, they manage to get it on a flight, and I might have it by 9:30 tonight... They even admitted that it had arrived in Memphis at 2am, but couldn't give me a reason it hadn't been on an earlier flight to me. And they couldn't have cared less that I was upset. My poor vet is coming back at 10pm. If we miss this mare, I will understand "going postal." They're lucky I don't own a gun. What happened to "when you absolutely, positively, have to have it there overnight?????"
                                      OMG, the SAME thing happened to me this week!!!
                                      Stallion owner shipped semen last Monday from CA for delivery to Tampa on Tuesday before noon. Vet office found out the shipment "missed its connecting flight in Memphis" and that FedEx then said they would deliver it on Wednesday. Vet office said h.e.l.l. no! So FedEx finally put it on a flight and said it would arrive by 9 pm Tuesday. Well, guess what? They put it on a flight to ORLANDO! But they didn't say anything until after the shipment didn't arrive by 9 pm and my vet office once again started making more phone calls. So, then FedEx said they would put it on another flight from Orlando to Tampa that night. But NO...before they could make that happen, someone in Orlando put it on a slow truck to Tampa. It didn't arrive to the vet until 10:30 am on Wedesday! Grrrr.....
                                      Now to see that FedEx did this same thing in Memphis just a week prior to you!? They should have KNOWN better that they can't just shrug and deliver it a day later! Mine was even in an equitainer, not some obscure disposable box. No question but that it had a short shelf life.
                                      The Inverted Y
                                      Thoroughbred and Anglo Arabian Sporthorses
                                      2005 and 2007 USEF Breeder of the Year.
                                      www.allanglos.net

                                      Comment


                                      • #39
                                        One word, INSURE with FedEx. Insurance for $750 only costs $5-10? but it gives them a reason to move their butts to save the big money, rather than yawn and refund just your shipping fee.

                                        Then track it every couple of hours. Don't wait until things go wrong, it is YOUR package. No one is going to care like you do - vets office included.

                                        Comment

                                        • Original Poster

                                          #40
                                          Update- the mare that we bred on a "not sure how far post-ovulation hail mary, because Fedex decided on their own that they couldn't deliver to me on Sat. since my farm was a business, and business's aren't open on Sat," just got checked in foal!!! Vet and I high-fived on that one!

                                          Thanks to Jennifer at Dreamscape- she is a rockstar stallion owner! Switch stallions at the last minute? No problem. Collect right now? No problem. Get it to me from Canada with very little notice? On a weekend? With a Canadian holiday coming up? No problem. Can't wait for our Checkmate and Banderas foals next year! And big thank you to bizbachfan- we've had two Canadian Fedex shipments since, that she has personally tracked from the inside for us! Both came through trouble free

                                          Comment

                                          Working...
                                          X