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IS it being horse people or to big

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  • IS it being horse people or to big

    that makes BOs not talk about impt things? do lots of them not talk/answer email/return phone messages or is it just me?

    vet visits--might like to mention something extra to do or look for when the vet comes for spring shots/teeth but we get a bill and thats all. What did the fecal show on worms?
    feed--feed co went out of buisness and what brand are we using now
    hay--"we have to buy hay from the crap hay farmer its been a bad winter and we went thru all our bales so we arent feeding as much hay"
    supplements--"bucket was kicked over and you dont have anymore so he hasnt been getting it for weeks"
    shows--I would like to know what we are competing in so I know when th be there...
    stall keeping--do we have sawdust from the mill for my horse /do I need to bring shavings in
    sale of horse--does this horse have any one thats looked at him? The person who wanted to trade-whats she got?

    Should I have chase down the BO every time to get this or am I expecting a buisness person? I feel like a pest if I do but BO rarely is alone to talk. Think Snow White in the forest, with everyone twitting like birds. Xcuse me but I like to know whats going on with my horses. They are more $ than my children, TYVM.
    “Management is doing things right; leadership is doing the right things.” Peter Drucker

  • #2
    Originally posted by JohnDeere View Post
    that makes BOs not talk about impt things?
    What are "impt" things?


    Many of the things you list are things that I truly would not expect a barn owner to go from person to person to discuss.

    Fecal count - it is not done on site by the vet (at least my vet does not do all that there) so I would think you are waiting for a call from your vet to answer that question, not the barn owner.

    If you want to know what brand feed they are using, ask. I would guess a large percentage of horse owners that board really have no interest in that actual information.

    The supplement one is something that should have been brought to your attention.

    What you are showing in? Is that not something you discuss with your trainer, maybe at the time of your lessons? Why do they have to bring it up? Why don't you bring it up?

    Is the sale horse question really have anything to do with you?

    Comment

    • Original Poster

      #3
      Originally posted by trubandloki View Post
      What are "impt" things?Things important to me. Some of these may not be mine but just examples.


      Many of the things you list are things that I truly would not expect a barn owner to go from person to person to discuss. You dont have to. Theres twitter, texting, cell phones, email, lots of ways to send messages.

      Fecal count - it is not done on site by the vet (at least my vet does not do all that there) so I would think you are waiting for a call from your vet to answer that question, not the barn owner. Not done by our large animal vet. Everything gets sent to BO cause its easier.

      If you want to know what brand feed they are using, ask. I would guess a large percentage of horse owners that board really have no interest in that actual information. Its the change I wanted to know about.

      The supplement one is something that should have been brought to your attention.

      What you are showing in? Is that not something you discuss with your trainer, maybe at the time of your lessons? Why do they have to bring it up? Why don't you bring it up? we didnt know we were entered in class 16 instead of class 30 like we have been in for 3 years.

      Is the sale horse question really have anything to do with you?
      Its my horse thats been for sale for 5 months.
      “Management is doing things right; leadership is doing the right things.” Peter Drucker

      Comment


      • #4
        Originally posted by JohnDeere View Post
        that makes BOs not talk about impt things? do lots of them not talk/answer email/return phone messages or is it just me?
        vet visits--might like to mention something extra to do or look for when the vet comes for spring shots/teeth but we get a bill and thats all. What did the fecal show on worms?
        I schedule my own vet visits and always have...not sure why people leave this in other people's hands, unless they are not to strict about what they want.

        feed--feed co went out of buisness and what brand are we using now
        I do not expect my barn owner to let me know what's she doing with feed. I trust her to do the right thing and if I want to know, I ask or look at the bags that are in the trash.

        hay--"we have to buy hay from the crap hay farmer its been a bad winter and we went thru all our bales so we arent feeding as much hay"
        I'm not sure what 'not much' is, or 'crap hay farmer', but it is spring now and in my area there is plenty of grass. It also HAS been a bad winter, so likely a lot of people are out of hay.

        supplements--"bucket was kicked over and you dont have anymore so he hasnt been getting it for weeks"
        I do think that you should have been told more immediately that the supplement bucket was kicked over, but I would also think you would check on something like that.

        shows--I would like to know what we are competing in so I know when th be there...
        No idea what this means. I tell the barn owner when I go to shows so she knows where my mare is when she looks out in the field.

        stall keeping--do we have sawdust from the mill for my horse /do I need to bring shavings in
        this is an important question to ask the barn owner before you start boarding there. When looking at a place, all this needs to be cleared up. A barn owner who has been doing things the same way for the last 20 years has probably forgotten what she does different than other places.

        sale of horse--does this horse have any one thats looked at him? The person who wanted to trade-whats she got?
        Good questions to ask the person who is selling your horse. It has been my experience in sales that no news means no one is looking. If you do not feel your horse is being represented properly, time to find someone else.

        Should I have chase down the BO every time to get this or am I expecting a buisness person? I feel like a pest if I do but BO rarely is alone to talk. Think Snow White in the forest, with everyone twitting like birds. Xcuse me but I like to know whats going on with my horses. They are more $ than my children, TYVM.
        If your horses are that important, many of these things should be handled by you personally. I do not expect my barn owner to come to me every five seconds - that is what full board is about. My step-mom does not have a clue what vaccines her horse gets. She has been boarding him for 20 years at the same place and part of the services she pays for is his annual shots being taken care of.

        If you talk the way you write, then I would dismiss most of your questions as well. Also, my barn owner and I communicate primarily through phone calls and personal conversation. I do not expect her to worry about facebook, twitter, or even text message. These are not professional modes of communication.

        Comment


        • #5
          This frustrates the heck out of me too. Our barnowner seems to take consideration of other people's time less and less these days.

          For instance, the BO has a lady who comes and rides one of her many horses, the BO told her that she should attend this clinic. Later to the date they are talking about the clinic and the lady goes "Oh that's not for you, it's a reining clinic, I didn't mean that you should attend it but it might be good to audit". She says ok, I can try to come watch on the saturday. She shows up and there's nobody there. The clinic was rescheduled but the BO didn't tell this person.

          The BO also likes to "mention" that she's got something booked the day of my lessons..... two days beforehand. Nice. Now everybody has to scramble to reschedule.

          Or the arena will be booked for a clinic over the weekend, yet nobody is notified so they show up to ride and can't.

          Stuff like that. It's frustrating.
          __________________________________________________ _
          Proud member of PETA: People Eating Tasty Animals!

          Comment


          • #6
            Er. Most of these things I would be managing personally. I would never have my horse's vet results and info sent to my BO. Those would have been coming to me in the first place. It's my horse, and my job to inform the BO about the horse, not the other way around!

            A feed change, I would want to be informed about, as well as when I'm out of supplements. Same thing with the hay, although it certainly is understandable that they need to feed less hay, I'd want to know about it and have the option of buying my own so that my horse can have extra...

            Why aren't you entering yourself into your own shows? Unless the BO is your trainer, I can't imagine that it's her job to make sure you're entered in the right classes. Same with the sale of your horse? I'm fairly sure that overseeing horse sales doesn't fall under the normal duties of a BO, either... I probably wouldn't sell my horse to someone I'd never met, anyway.
            "Why would anybody come here if they had a pony? Who leaves a country packed with ponies to come to a non-pony country? It doesn't make sense!"

            Comment

            • Original Poster

              #7
              BO is trainer and likes to do this stuff. Or else just does since most people want it done.

              Full board (To me) means they hold for farrier/vet, care for horses, train, turnout/bring in, etc. I wouldnt want to tell them how to do their job. I gave examples of things Id like to know about. I dont care how BO tells me stuff or how professional it is. THeres lots of ways to talk today--carrier pidgeon would be fine. It doesnt take 10 seconds.

              I did by extra hay so they would have more in front of them. I found out only because I helped ou with feeding and BO told me the hay story.

              If I didnt need the trainer (for now) Id love to do just board and do all this myself. The biggest boarding barn around has a waiting list and its not cheap so lots of other people must think the same.

              Am I expecting to much?
              “Management is doing things right; leadership is doing the right things.” Peter Drucker

              Comment


              • #8
                Originally posted by JohnDeere View Post
                .

                Full board (To me) means they hold for farrier/vet, care for horses, train, turnout/bring in, etc. I wouldnt want to tell them how to do their job. I gave examples of things Id like to know about. I dont care how BO tells me stuff or how professional it is. THeres lots of ways to talk today--carrier pidgeon would be fine. It doesnt take 10 seconds.

                I did by extra hay so they would have more in front of them. I found out only because I helped ou with feeding and BO told me the hay story.

                If I didnt need the trainer (for now) Id love to do just board and do all this myself. The biggest boarding barn around has a waiting list and its not cheap so lots of other people must think the same.

                Am I expecting to much?
                Well I guess the answer to all of this really lies in your contract and agreed upon services.

                I "full board" and that does NOT include holding for the farrier or the vet. I am there for that.

                The shavings...the hay...see, that's not the kind of place I'd want to sign up for. At our barn, the horses are fed hay appropriate to their needs...more or less. And shavings? The BO's job (in my little world) is to order that stuff. I am not managing the barn or the ordering.

                As far as the communication...maybe to you it's only 10 seconds...but maybe she doesn't see these things as an issue. Are you asking specific questions and not getting answers or are you just expecting her to read your mind and communicate every little detail?

                I am lucky to board somewhere that I know I will be contacted if there's a problem. Else, if I want to know some detail, I need to ask. If I want to know how my horse is doing in turnout, or on her supplements, or whatever...I go look or I ask. If I want to know what the vet thinks about X, Y or Z, I am present and I ask my vet.

                I guess I'm confused?
                A good horseman doesn't have to tell anyone...the horse already knows.

                Might be a reason, never an excuse...

                Comment


                • #9
                  You will not change someone's communication style. Or lack thereof. If your polite requests for better and more thorough communication regarding changes to your horse's care are being ignored, I would move him. Or I would do my best to figure those things out myself. But Yes, it makes me batty when I can't get a 2 minute conversation to just get some information from the barn owner. You're a CUSTOMER, and talking to you isn't optional.

                  I ALMOST didn't answer this thread because OP's post is so poorly spelled as to be hard to read. It's not 'by' it's BUY. This is not a difficult distinction.

                  If you want readers to address your concerns seriously, DO NOT COMMUNICATE in TEXTESE. 'Xcuse', 'TYVM', etc. If we aren't worth communicating with clearly and in standard English, which appears to be your native language, then that tells me a lot. End of crazy middle aged lady grammar and spelling rant.
                  I tolerate all kinds of animal idiosyncrasies.
                  I've found that I don't tolerate people idiosyncrasies as well. - Casey09

                  Comment


                  • #10
                    I think you are expecting too much if there are a lot of boarders. I have a few here and don't always remember to tell everyone everything but luckily they trust me to do what is best by their horse. Boarders come all hours of the day, 7 days a week....if they have a need they ask. I love my boarders!
                    Humans don’t mind duress, in fact they thrive on it. What they mind is not feeling necessary. –Sebastian Junger

                    Comment


                    • #11
                      Unless you tell your BO that she pisses you off you are likely to get what you have learnt to expect. People only treat you that way if you allow them to. Grow a backbone, and don't put up with it ! YOU are ultimately responsible for your horse and everything to do with him. UY.
                      ... _. ._ .._. .._

                      Comment


                      • #12
                        I agree with Equibrit, but I must add that some boarders (horse people...) can be a bit passive-aggressive when it comes to boarding expectations. Having boarded others' horses for at time here's what I would recommend..in this order.

                        1. Read your contract thoroughly before signing. Did you miss something when you signed? That would be your oversight.

                        2. Talk to other boarders about their level of satisfaction with the facility, making sure to weed out the chronically unhappy, barn gossiper.

                        3. Decide what you want for your horse..now. And if you leave, from a different facility.

                        4. See if it fits the contract (or is close to) any facility you are considering.

                        5. If there are holes, sit down and talk it over with the BO to see if those expectations can be met realistically.

                        It's not all that hard. You don't go buy a pair of shoes if they don't fit right, do you? Speak up early on and map out the details so each party knows what is expected.

                        Then, if there is a failure, it wasn't because you were too passive about discussing from the getgo...then p.o'd later.

                        Upfront and honest is the best policy from both sides of the boarding relationship.
                        www.littlebullrun@aol.com See Little Bull Run's stallions at:
                        "Argosy" - YouTube and "Boleem" - YouTube
                        Boleem @ 1993 National Dressage Symposium - YouTube

                        Comment

                        • Original Poster

                          #13
                          No such thing as a boarding contract here. Things keep changing anyyway

                          Im looking at moving but Ive learned--you give up one thing to get another. Plus theres not a lot of trainers close Id trust my horses to. Or my DD.

                          What happens to the horses when you have to tell the BO off?
                          “Management is doing things right; leadership is doing the right things.” Peter Drucker

                          Comment


                          • #14
                            I want to preface this by saying I've always been a very active part of my horse's care. I've only had one farm that scheduled my vet and farrier if I'd like, and I only used their farrier service. I usually self care, or have my own place (like I do now).

                            To me, it sounds like you are kind of in between. You sound like you are used to more control than you have now, and it's a tough adjustment. You need to make a decision one way or another. I'd personally take all my vet work, etc in my own hands.

                            I'd not be too peeved about the feed or the class schedule, she's busy, it happens. I'd be peeved if I was riding in the class of course, lol.

                            As far as supplements? I'd've been peeved and I'd've said something. If you didn't feel he needed it, you wouldn't feed it. And he doesn't reap the benefits from looking at the packaging.

                            As far as hay, I would never worry about this or think of it being mentioned. I look at all my hay though, and I would take care of it if I saw it wasn't up to my standards. But switching hay providers? She has enough to worry about.

                            If you want self care or more of a rough board, do it. If not, most of this is things I'd not expect they'd realize you wanted to know.

                            Comment


                            • #15
                              Originally posted by JohnDeere View Post
                              No such thing as a boarding contract here. Things keep changing anyyway
                              YOU chose to put your horse there. YOU are responsible. You should have taken steps to ensure the care of your horse before placing him, not bitch when what you think doesn't match with what the BO does.
                              ... _. ._ .._. .._

                              Comment


                              • #16
                                My guess is that you're not communicating your needs clearly enough, based on your posts here.

                                When I boarded, I bought feed and told the BO how much I wanted fed. They provided hay, and it was to meet the horses' needs, not because of market conditions. They can buy hay, although they may have to pay a premium if they didn't buy enough last summer. As far as vet and farrier, I was always present when the vet and farrier came. The vet was scheduled for twice a year visits, the time was noted on a bulletin board, and the owner was responsible for bringing in their horses and having a check ready for the vet. If an owner couldn't make it, people would pitch in and hold horses, but I wanted to hear the vet's assessment. There was asign up list for the farrier, and I'd never allow a farrier to shoe or even trim unless I was there. I've seen too many horses man-handled by farriers when their owners were absent. Likewise, although m barn owner wasn't my trainer, it was my responsibility to know when shows were and get myself and my horses there.

                                Talk to your barn owner. If she's your trainer, you must have private time with her. Ask your questions. If you're not happy with the answers, then you have to decide if you'll find a better situation elsewhere. It's been my experience if you have the same kinds of problems in multiple places, the problem isn't with them, it's with you.

                                StG

                                Comment


                                • #17
                                  Reading between the lines, I think the underlying issue is that this is a sale horse with very little action on the sale. Part of it is the economy, but people are selling horses. (I sold one in January this year with snow on the ground!)

                                  I would talk with the BO/trainer about the sales plan. Is this horse being advertised? Where? There are lots of free on-line horse ad sites as well as the fee-based sites. Get the BO/trainer to agree on ad content and then place the ads. What's the plan for getting this horse out and showing? I've found that getting show mileage increases the likelihood of a sale -- horse is in work, horse has a performance record, and horse is seen by other possible buyers at shows.

                                  There really should be a consignment agreement that stipulates what is being done to for the sales commission.
                                  Where Fjeral Norwegian Fjords Rule
                                  http://www.ironwood-farm.com

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