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Farrier etiquette

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  • #41
    I board and try to be there for the farrier. BUT... horse is 5 mins from home, and I can work from home a couple of days a week. He always phones when he's about 20mins out.

    If I used the barn farrier I could just leave my name on the list and it would be taken care of/bill left, but I'm not a fan of his work.
    "Adulthood? You're playing with ponies. That is, like, every 9 year old girl's dream. Adulthood?? You're rocking the HELL out of grade 6, girl."

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    • #42
      Well I didn't answer because I am my own farrier (so I guess technically I'm always there when I'm working on my horses)
      But on the odd time I've had to put shoes on a horse then the farrier I use at work follows me home when we leave for the day and we do it then- I would be perfectly comfortable with him doing my guys without me there, but then I work with him every week so that might make it a little different situation
      "You'll never see yourself in the mirror with your eyes closed"

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      • #43
        When I had my horse(s) in full-care board, or with a trainer, they tended to schedule the farrier during the work week. I never was there, nor did I feel I needed to be. In one partial-care situation, I arranged some time off to meet the farrier (one that I had selected, not one that came with the barn), and since it was summer and his preference was for evening appointments, I saw him for probably every other trim. Otherwise he tied my horse in cross-ties and carried on.

        Now that I am in a self-care situation with LOTS of horses (mine and my friends') to schedule, I have been lucky enough to find farriers who will come out on the weekends. I think this is because they can usually spend an entire day here without driving from place to place. I am always in attendance because our barn has no place to tie that also is the right footing for trimming. So I hold all of the horses for their trims.

        But I've never had a FARRIER that I wouldn't trust by him/herself, and I usually know this after the first trim. If I don't like them they won't be coming back, with or without me there! Since some of my horses are rescues or "upgrades", sometimes I don't trust my HORSES without me there, for the farrier's sake.
        Shall I tell you what I find beautiful about you? You are at your very best when things are worst.
        Starman

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        • #44
          I am lucky that my farrier of choice lives 5 minutes away. Thus I am usually the first appt of the day, 8am SHARP! My horses live out, so I try to be there and bring them in prior to or as he is pulling in. I like to stick around too, it gives him a chance to lecture me. (jk!) But if I cannot stick around I can ask my BO to turn them back out, heck I could ask her to bring them in if it came to that! I pay for my farriers time, I'd rather pay him to work on my horses feet then lead them around, and also I'm guessing that if I present him with ready horses he doesn't have to worry about, if there is an issue, he will be more likely to help me out then if I expect him to go above and beyond, every single visit!
          Do not take anything to heart. Do not hanker after signs of progress. Founder of the Riders with Fibromyalgia clique.

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          • #45
            After over two years with my current farrier, I am now comfortable that he knows my horses well enough (and he is comfortable with their reliable good behavior) that if I am not able to be right there with him, it's OK. I work from home, so I'm not far away if there is a problem ... I do make a point not to schedule on-site work for any clients on farrier days.

            When I initially hired him, however, I made VERY clear that I was absolutely to be there for the whole visit, that he was NOT to just start without me and the first time he failed to follow this one instruction would be the last time he saw me as a client. We were both very, very forthright about our expectations of the farrier-client relationship and so there were no surprises.

            In the OP's situation, if I had gone through the same conversation with her farrier, I would also be quite angry and he would be fired. If I had NOT, however, I would chalk it up to lack of communication. Perhaps it is the norm for most of his clients to leave a check somewhere and never be actually seen during an appointment. Personally strikes me as odd, but when I ran a boarding stable, I had a couple of clients who just left a check pinned to their stalls ... farriers came out, caught up the horses wherever they were, did their thing, put the horses back, cleaned up, went on their way.

            Sounds like OP's followup was appropriate.

            OP, I hope your horse comes sound soon and you work things out with this farrier or find another that works well for you.
            Equinox Equine Massage

            In the depth of winter, I finally learned that there was in me invincible summer.
            -Albert Camus

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            • #46
              While I understand your wanting to be there OP and think that is totally reasonable, if you did not communicate that to the farrier then it is not really his fault, or at least not entirely his fault- it sounds like neither one of you was clear about your expectations.
              I know of lots of barns where, if you use the barn farrier, all arrangements are done between the BO and the farrier- not uncommon.
              My farrier has been my farrier for years and he requires the owner to be there for the first appointment or two with any new horse and after that, as long as your horse is in their stall waiting for him, does not care if you are there unless your horse is a problem horse or if he thinks he might need help or owner's input (i.e. for something involved as when he met with my vet to come up with a shoeing plan for my mare's nasty quarter crack). After that, he actually tends to prefer if you are not there because (1) he is not pinned down to an exact time where he is supposed to be there on the scheduled day so if he gets held up somewhere it is not a big deal and (2) he can concentrate on the job he is doing rather than responding to owner chatter which can be a little distracting. I trust him completely and am rarely there when he shoes and we talk about what the plan is before he comes and, if I have questions about what he did, afterwards as well.
              There is something about the outside of a horse that is good for the inside of a man.(Churchill)

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              • Original Poster

                #47
                Originally posted by LivviesMom View Post

                I'm going to play devils advocate here for a moment.
                You said your horse has been barefoot up until recently. I am assuimg you are putting shoes on now?? If so, your horse may not be sore due to an improper or short trim but the feet may be sore due to all of a sudden beinf shod... I agree.. adress your concerns but I wouldnt be looking for a new farrier just yet..
                You misunderstand me, he was just getting a trim, he is 7 and has never been shod.So he was and still is barefoot. He appeared to have trimmed the frog up. Ecks was better today, but still very tender footed at the trot, and at the walk in the barn on the concrete.
                Formally Marinewife91

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                • #48
                  I'm there if I can be, but if not I'm comfortable with the work he does and my critter falls asleep getting her pedicure. In fact, he tells me that Panache is one of his favorites and he looks forward to doing her feet. I work full time for the government and often cannot get away from work. My BM is fine with him working on her as long as someone is at the barn. He also has both my work and cell numbers and knows he can't reach me via cell during the day. It works for us and I have a happy horse who can go to work the same day her feet get done!
                  "Beware the hobby that eats."
                  Benjamin Franklin

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                  • #49
                    I voted 100% trust--but I'm also married to him

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                    • #50
                      I voted 100% trust--but I'm also married to him
                      Then you *better* trust him!

                      (especially if he reads this BB )
                      You jump in the saddle,
                      Hold onto the bridle!
                      Jump in the line!
                      ...Belefonte

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                      • #51
                        I trust him, but I try to be there 100% of the time anyway. I like to pay right away and he gives a discount if you have cash. I also feel bad depending on someone else to volunteer to hold my horse for me.

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                        • #52
                          My BO is almost always there, and if she can't be there she calls me. All the horses are pastured so we have to catch them, etc. Several of them are a pain in the rear to catch, we wouldn't be able to keep farriers if we made them catch the horses!
                          "I think animal testing is a terrible idea, they get all nervous and give silly answers."
                          -fry & laurie

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                          • #53
                            Like many things with my horse these days, I just send money!
                            My farrier comes to the boarding stable just for my horse. He schedules at his convenience, so it is often in the middle of the day. When he first started I made sure to be there as my horse has specific problems. Now, I trust the farrier do do what is right and to let me know of any problems or changes.
                            So I leave a note on the stall door to keep my horse in on the appropriate day (luckily he doesnt mind as long as there is hay!). Farrier takes him out, puts him on crossties and goes to work. Barn worker is usually there and they catch up on local horse gossip. Farrier takes check from stall door and leaves receipt with next appointment.
                            I am a teacher so cannot go in late/leave early/run out in the middle of the day without a major hassle - usually means having to take the whole day off. And farrier does not want to schedule around my work hours without a pressing need. Besides, I think my horse behaves better without "mom" around and the guys have some nice bonding time!

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                            • #54
                              I try to be there every time, but since my farrier does almost all the horses at my barn, sometimes he comes during a weekday and I can't make it. So I pay my BO to hold him. But I know my farrier and trust him, and my horse is practically asleep for him anyway, so it's not an issue. I just like to be there whenever possible because I want to see what he's doing and hear any thoughts he has, and because it's the best way to hear all the new gossip. d;

                              My farrier has been known to catch a horse out of the pasture, work on him and put him back, when the owner wasn't home--but that's with long-standing clients and horses he knows, and when they've called him specifically about an issue and he happens to be swinging by the area. Now that I know him and trust him I wouldn't have a problem with him doing that for my horse... but I would have a serious issue with someone who didn't know my horse and hadn't earned my trust/respect yet doing that.
                              "Remain relentlessly cheerful."

                              Graphite/Pastel Portraits

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                              • #55
                                Honestly, I have NEVER been there when my farrier shoes my horse. Every so often, I see him pulling out as I come in to ride, or I watch him reattach a shoe right before my lesson, but other than that I have no interaction with him.

                                Now, he has worked with my trainer for many years, and he knows (and prefers!) to just come up to the paddocks, tie the horse(s) up and shoe them right then and there. He'll leave a bill on the stall for us to mail him a check the next time we get to the barn. It makes it very easy for us

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                                • #56
                                  My horse had her feet done by a farrier for 7 months before I ever met him. He had known the barn owner (2 BO horses plus my 1 horse) for years and she'd talk to him about a time to come and he'd usually just show up "some time during the week". Usually he was the only one there, and would just call the BO on his way over to give her a heads-up. Before he first did my horse I did leave him a note saying what I wanted done.

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                                  • #57
                                    Just curious here, for those who feel they need/want to be there for the farrier...
                                    Really!... just curious...
                                    - Do you have input into how the horse is trimmed/shod?
                                    - Are you concerned about behavioral problems ( horse or blacksmith)?
                                    - Other...
                                    * <-- RR Certified Gold Star {) <-- RR Golden Croissant Award
                                    Training Tip of the Day: If you can’t beat your best competitor, buy his horse.
                                    NO! What was the question?

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                                    • #58
                                      Originally posted by Ecks Marx The Spot View Post
                                      Just to give some background, I have used this guy ONE TIME.... This is the second trim on my horse since I have owned him.( he is barefoot)
                                      We had been playing phone tag for 2 weeks. Last I heard he was going to try to make it out Saturday.... I don't go to the barn Sat or sun due to my overnight work schedule and family commitments, but my husband knew I was expecting a call and was going to wake me so I could meet him out there.

                                      Fast forward to Monday.....and I get a message on my phone that he had been out Saturday and trimmed my horse.

                                      I was livid! Then I find out that the BO wasn't even there! The farrier just came and helped himself to trimming my horse. In fact when I asked the BO yesterday about it, he said he was out of town( i had forgotten he said he was going to be) and the farrier called HIM to ask HIM to leave my horse in!
                                      I don't understand WHY he called the BO and not the HORSE owner?!?!

                                      And wouldn't you know, my horse was lame yesterday when I went out. Someone nailed him good in the pasture, right hind leg is swollen and has a healing cut, and he has a golf ball sized not on his left knee.... but his feet look like they hurt too.It was the first thing I noticed, the way he walked. So now I am like , did he trim him too short, did he yank on his feet when he was trimming him?

                                      It makes me so mad that I am seeing red.Its not like I had a long standing relationship with this guy or anything( however he does with the BO). And its just not how I am used to doing business. I left him a message about how in the future I am to be present ANY Time he works on my horse. PERIOD . But I am thinking about finding a different farrier.

                                      I mean if I knew him, and had used him several times.... that's one thing.But the Second trim? I needed to be there. Plus I always have questions about stuff. I ask tons of questions, so I can learn more , and worry less.

                                      Am I the only one who feels this way? I don't know if I even like the guy enough as a farrier to keep him , being I have only seen him work once! And now with tender feet.....
                                      ugh.
                                      This is the exact reason why my farrier will not work on anyone's horse without them or the trainer/custodian present. He could put the horse back in the stall, horse hurts itself and owner blames him for it. This policy has pissed a few people off, but I totally understand why he requires someone there while he works on a horse...preferably the owner. He's been shoeing for me for over 2 years now, knows me very well...and to this day does not pull my horse out or put my horse back in a stall. I don't blame him one bit...it's his career/livelihood that we are talking about.

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                                      • #59
                                        I'm never there for my farrier and it works out just fine.

                                        He is somewhat anti-social - likes dealing with the horses but isn't big on chit-chat. If something is up he writes me a note or calls me, but 99% of the time he just gets them trimmed and leaves me a bill. If something is up with one of them we schedule so I can be there to sort it out, and then we go back to normal. He and one of my geldings were feuding for a while, bugger wouldn't let him catch him so I had to be there for a couple outings. After that it went back to normal.

                                        Frankly I appreciate him. Living alone and keeping them in my backyard means if one of them is sick or really needs me I need to take time off from work to handle it. Not having to take time off for a regular trim is helpful for me and helps with work being understanding when something really happens.

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                                        • #60
                                          Our farrier comes at exactly the same time every 6th Monday, so there is never a question about when he is coming. I work from home so am here 99% of the time that he comes, but mostly just say "hi" and leave him to it. However, he then goes from here to my friend who is at work 99% of the time. I would have no problem in that situation. I have probably used him for 8 years.

                                          An interesting point though. Last week I asked him how many times he had been kicked. He said that in 25 years of shoeing he had been kicked just twice. He also said that if owners have done their homework with young horses that 99% of horses don't fuss to have their feet done and he doesn't mess with the ones that are going to be trouble. He had a very valid point - he basically said that his livlihood depends on getting out and shoeing every day so he's not willing to lose that because someone else hasn't trained their horse - fair point I thought. Also, with him being a master farrier and working at several of the bigger barns around here, I guess he is so busy that he just doesn't need to mess with badly behaved horses.

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