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Trainers: what would you do with this client?

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  • #81
    Originally posted by trainer Xalter View Post
    After sleeping on it I am having second thoughts about firing them before consulting with the attorney. I am calling mrs. to cancel today and tomorrow's appointments due to a family emergency. I wish I didn't have to contact her but I think it's best to wait until Monday.
    Probably a wise decision. Always good to heed that "little voice." Afterall, When In Doubt--Don't!
    <>< Sorrow Looks Back. Worry Looks Around. Faith Looks Up! -- Being negative only makes a difficult journey more difficult. You may be given a cactus, but you don't have to sit on it.

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    • #82
      Originally posted by trainer Xalter View Post
      Trust me, I'd love to but I'm stuck with that 30 days notice on the lease.

      I guess I'm a doormat
      then give them 30 days notice? So you are following the agreement to the letter, but stil ending the relationship. If you've managed to deal with them this long, 30 days will be ugh to do, - but still doable/
      Originally posted by ExJumper
      Sometimes I'm thrown off, sometimes I'm bucked off, sometimes I simply fall off, and sometimes I go down with the ship. All of these are valid ways to part company with your horse.

      Comment

      • #83
        Don't be a doormat, just use all those excuses people give you for missing lessons and don't teach that kid. Maybe it can lose a shoe or something.

        Refund the money if you have to. Cheap way out.

        Just that I cannot believe the logic of claiming an unsafe horse then wanting to continue riding it on their side. God forbid something else happen.

        Talk to your lawyer before they touch that horse again.
        When opportunity knocks it's wearing overalls and looks like work.

        The horse world. Two people. Three opinions.

        Comment

        • #84
          You have recived excellent advice here. I know good clients are hard to come by, but there is bussiness you do not need. These clients are proof of that. Sometimes the juice, simply is not worth the squeeze.
          FMO:OMG I almost put my eye out hunting clique.

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          • #85
            Originally posted by trainer Xalter View Post
            I still don't get why it's my fault that the vet didn't do what I authorized and that they haven't noticed in 5 months that they weren't getting billed for it....
            It's your horse, and your responsibility to ensure he's getting the treatment you ask for.

            And yes, I think you're being set up, though sounds like I'm SURE they have plenty of their own med insurance, and no real need to scrape money off you, but then, that's what some people believe they have to do to 'justify' something or other....

            Yeah, get rid of em nicely, and find a nice lawyer.
            "As a rule we disbelieve all the facts and theories for which we have no use."- William James
            ~~~~~~~~~~~~~~~~
            Proud member of the Wheat Loss Clique.

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            • #86
              Don't refund any money. It could be taken as an admittance of guilt. Terminate them for foul language and abusive behavior towards you. It's rather obvious others have heard it, your husband for one.

              If she or anyone tries to become abusive towards you tell them "I will not tolerate your behavior" and hang up or walk away. No one is anyone's whipping boy for anything.

              Cancel your appointments, don't take her calls, talk to the lawyer and get her out of your life. She's making your life miserable, why let her ontinue?
              Originally posted by susamorg
              Have your good rides but don't forget to stop and smell the horses .

              Susan
              Fundamental Horsemanship

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              • #87
                get your horse back double quick and explain very politely that you're glad to do them a favour and take it off their hands so they can find one that suits them better......... and somewhere else

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                • #88
                  Trainer--I guess we all know what clause you're putting in your next lease don't we--'immediate termination at the discretion of the leasor'

                  Mel-people don't sue for medical bills, they sue for bills (that their insurance company will take money to cover their payments) plus emotional distress, injury to their child, plus pain and suffering, and loss of their kids potential to participate in sports and daily life because of the injury caused by the owner of the dangerous horse. You wouldn't believe how much money people can get from sympathetic jurors who will see the poor injured kid sitting there looking sad and in pain because of the big mean horsie and the mean owner.
                  You can't fix stupid-Ron White

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                  • #89
                    i would tell her to get her the hell out of my barn and to never dare contact me again. she is being ridiculous and nobody deserves to be treated like that.

                    Comment

                    • #90
                      I would absolutely be done with them. Period. Get out, and get out quick. There is no good possible ending to this. Why put yourself through the torture. I agree, talk to a lawyer, it sounds as though they are trying to prove negligence, which would get them out of the liability release and make you liable. Shut up, stop talking to them, other than a certified letter saying you are terminating the contract.
                      Life is hard. After all, it kills you. - K. Hepburn

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                      • #91
                        The following is not professional, legal advice. Just a few thoughts:

                        Originally posted by trainer Xalter View Post
                        I'm researching an equine lawyer today and speaking to the BO/BM.
                        You may not need an equine lawyer. If I were in your situation, I would contact my insurance company ASAP. If you get sued, they'll have to appoint counsel to cover your case anyway. They may not mind giving you a hand to prevent a lawsuit.

                        If your ins. co. won't or isn't allowed to cooperate, it may be beneficial to speak with a plaintiff's attorney (strange as that sounds). Lawyers who are used to looking for vulnerabilities and negligence in order to sue frequently will give you advice on how to stave off a lawsuit for an hourly fee. It might be a few hundred dollars well spent.

                        Obviously, if a lawsuit is already in the works, your insurance carrier will appoint defense counsel and you won't have to worry about finding a good lawyer

                        Don't stress, that's what insurance is for. The firm I work for has handled tons of cases where the insured never hears from us except to let them know that the matter has been dismissed or settled. Most of our contact is direct with the insurance company. It shouldn't be that stressful on you once your carrier takes over the claim.

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                        • #92
                          Just an FYI

                          When I went to the ER for a horse related injury, I was asked SEVERAL times in the hospital to disclose the address of the location the accident happened. I refused to give that information.

                          A couple of weeks later MY insurance company called me and asked for a phone interview. They again asked me to disclose the name and address of the property owner where the accident occurred among other details such as who else was present, etc. Again I refused to give that information. They sent paperwork to follow up the phone interview. In writing, I stated that they were to stop asking me for the information as it was irrelevant WHERE the accident happened. It was an accident and that unless they wanted to try and recover the costs from the horse involved, they were out of luck. I signed and dated the form and I never heard from them again. They still paid my hospital bills minus the deductible, of course.

                          OP - This sucks. I am sorry to hear this is going on! The family may very well be feeling pressure from the insurance company to try and recover costs. I am in NO way defending the Mrs. and the way she spoke to you. That is irreprehensible!!!

                          Good luck and keep us posted. We can all learn from this.
                          Dreaming in Color

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                          • #93
                            Very interesting, drmgncolor. I think insurance companies are scary...I hope this story helps us all to think twice when asked for info.

                            Comment

                            • #94
                              Insurance companies have been subrogating for reimbursement of medical/property expenses for decades; this is nothing new. If no fault can be proved, they go away.
                              Mystic Owl Sporthorses
                              www.mysticowlsporthorses.com

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                              • #95
                                Oh my God Bless You, you need a hug. I just read your first post, this will be a thread for my afternoon popcorn. You poor thing. Good luck to their next trainer!
                                Maria Hayes-Frosty Oak Stables
                                Home to All Eyez On Me, 1998 16.2 Cleveland Bay Sporthorse Stallion
                                & FrostyOak Hampton 2008 Pure Cleveland Bay Colt
                                www.frostyoaks.com

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                                • Original Poster
                                  #96
                                  Things are progressing well. I have journaled and documented absolutely everything. I have found out some very interesting stuff during that process.

                                  It might be a long weekend but in the end this is going to work out just fine. I'll keep everyone posted if I can, might be several days, sorry to leave everyone hanging, but thanks again for the helpful advice.

                                  Comment

                                  • #97
                                    Drmgcolor is so right about the insurance companies. Geez, we pay them THOUSANDS of dollars a year in premiums and then, when we need coverage, they turn around and try to get someone else to pay!! My active 18-year-old son was running, fell down, and did some serious hamstring damage that required PT for a couple of months. Our insurance co. called me at home and started demanding to know "why he was running"!!!! WTF??? He's a teenager - they RUN!!

                                    Insurance companies suck.
                                    I realize that I'm generalizing here, but as is often the case when I generalize, I don't care. ~ Dave Barry

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                                    • #98
                                      wow. Best of luck to you.
                                      "I'm not crazy...my mother had me tested"

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                                      • #99
                                        Originally posted by Guin View Post
                                        Drmgcolor is so right about the insurance companies. Geez, we pay them THOUSANDS of dollars a year in premiums and then, when we need coverage, they turn around and try to get someone else to pay!! My active 18-year-old son was running, fell down, and did some serious hamstring damage that required PT for a couple of months. Our insurance co. called me at home and started demanding to know "why he was running"!!!! WTF??? He's a teenager - they RUN!!

                                        Insurance companies suck.
                                        That they do. I think it's hilarious they asked why your son was running! My company didn't ask me why I was riding in a horse cart, hell they didn't even ask me who was driving it. They were just interested in who owned the property the accident happened on.

                                        FWIW... the accident was completely an accident and I was the only one involved.

                                        A
                                        Dreaming in Color

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                                        • #100
                                          If I'd been thinking quickly enough, I would have said something like, "He was being chased by zombies."
                                          Last edited by Guin; Feb. 6, 2009, 07:14 PM.
                                          I realize that I'm generalizing here, but as is often the case when I generalize, I don't care. ~ Dave Barry

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