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Mail order headaches

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  • Mail order headaches

    Has anyone else had this really odd shipping situation. An order was grudgingly put in to Dover as their slow to ship times drives me nuts. Days sometimes before the order gets processed.

    And now this odd twist: Dover has UPS deliver the package to USPS!!! I can see on the UPS website that the package is in my city, but I will not be getting it for TWO more days! Here is what UPS has in it's note:

    "As requested by the sender [Dover], UPS has transferred this shipment to the local post office for delivery to the final destination."

    head on desk. Really irate. Sometimes even Dover's closeout deals are not worth it. I hear the stores are fantastic, maybe I will visit one some day...

  • #2
    I have also had that happen..... think it has something to do with how rural I am.
    "I can explain it to you, but I can't understand it for you..."

    Comment

    • Original Poster

      #3
      Yes - rural and PO Boxes would make sense. In a big city on a regular street, not so much. It makes me value Smartpak and other high-tech suppliers more - better online systems for checking on your order with the supplier and then seeing the shipment tracker. I am spoiled by such good systems.

      Comment


      • #4
        It's called SmartPost (or maybe that's the FedEx version? Both the biggies have it) and yes, it's super annoying, and takes an unreasonably long time.

        You can request that companies DON'T ship that way...it is becoming more and more common.

        Comment


        • #5
          Last time I ordered from dover I got 7 things which shipped in 6 different boxes over a period of 4 weeks. It was a little ridiculous.
          http://weanieeventer.blogspot.com/

          Comment


          • #6
            They do it because it's cheaper than getting UPS to deliver it the whole way.

            If it's at your PO today it will probably be delivered tomorrow.

            If you sign up for UPS My Choice you can tell them to bill you the extra $1 or whatever it is and they will deliver it to you rather than the PO so you'll get it a day early, or not a day late depending on your point of view.

            Comment


            • #7
              Yep - not just Dover - its Smart Post and I have found a number of stores use it.

              SUPER annoying as my Post Office won't come up the road to my house - and won't leave the package at the mail box by the road, so that means I have to go pick it up.

              The ONLY time my Post Office is open while I am not at work is Saturdays, 11:00 am to 1:00 pm. Thats it! So I have to clear my schedule to go pick up the damned package!

              I have requested that Dover NOT send packages this method, and they have complied, with no additional fees to me.
              APPSOLUTE CHOCKLATE - Photo by Kathy Colman

              Comment

              • Original Poster

                #8
                Originally posted by GoForAGallop View Post
                It's called SmartPost
                Great name because it does SMART in the ouch category (aka PITA). Well, that adds another fine print option to watch out for. Sheesh.

                Comment


                • #9
                  Well don't be buying anything from Amazon Prime either because they shifted all their business to the USPS about a month ago. Of course the drones will do the stuff near Amazon's centers. I mean really. I use UPS because they come right up to the door and hand me the thing or leave it on the porch. My mail lady comes up my driveway but she doesn't have to, and her sub won't and has left cardboard packages on my cardboard colored rocks before that I missed overnight and got soggy Can't win.
                  Courageous Weenie Eventer Wannabe
                  Incredible Invisible

                  Comment


                  • #10
                    Funny, my mail person delivers packages to my door all the time and I live on a pipe stem.

                    My real horror having anything shipped to the farm via UPS. The driver will NOT open gate, come down the driveway and drop at the house. Stuff will be left the gate (and will disappear sometime.) I always get delivery to my house and then bring it to the farm.
                    Where Fjeral Norwegian Fjords Rule
                    http://www.ironwood-farm.com

                    Comment


                    • #11
                      Originally posted by Appsolute View Post
                      Yep - not just Dover - its Smart Post and I have found a number of stores use it.

                      SUPER annoying as my Post Office won't come up the road to my house - and won't leave the package at the mail box by the road, so that means I have to go pick it up.

                      The ONLY time my Post Office is open while I am not at work is Saturdays, 11:00 am to 1:00 pm. Thats it! So I have to clear my schedule to go pick up the damned package!

                      I have requested that Dover NOT send packages this method, and they have complied, with no additional fees to me.
                      Same problem here.

                      It would be one thing if shippers told you they were doing it, but if I select UPS delivery, I freaking want it ARRIVING VIA UPS. Very frustrating to me.

                      Tack of the Day tends to do it as well, but I had no problem requesting they send UPS only. It's just a pain in the neck to try to fit in trips to the PO while they're open and I can get there.
                      If Kim Kardashian wants to set up a gofundme to purchase the Wu Tang album from Martin Shkreli, guess what people you DON'T HAVE TO DONATE.
                      -meupatdoes

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