Try thinking that thru and see if that makes sense as told, compared with the reality of "the business model" you seem to like so well?
Why would anyone destroy the product they are trying to "manufacture"?
Right, doesn't make sense that abuses were the norm, there would not have been any business to conduct with "damaged merchandise".
Not that it didn't happen, but that the reports are read and brought forth way out of proportion with reality.
Something could be wrong with the way the reports you are accessing are told and used for their propaganda, think about that.