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Is anything about this situation wrong?

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  • Is anything about this situation wrong?

    I have something of an ethical dilemma. Here's the situation -

    A farrier has been trimming the horses in the barn. The farrier offers a discount (per horse) if there are six or more at one location all getting trimmed at the same time. All of the boarders are paying full price for trims (plus a holding fee to the BO) and the BO gets the farrier to apply everyone's discount to his horse.

    If I were the BO what would you think about the situation? Am I doing my boarders wrong?

    If I were the farrier would you think something different? Am I doing my clients a disservice?

    If I were a boarder would you think something different? Am I getting cheated?

    If the farrier were some other professional (vet, chiro, EMT, saddle fitter, etc) would that change anything?

  • #2
    I look at it this way....

    What I pay my farrier is between me and my farrier. As long as I think what I am paying for the service I am receiving is fair, what he charges the person next to me is a non issue.

    I see nothing wrong with the barn owner negotiating a different price.

    Comment


    • #3
      Just my opinion I would not care to deal with a BO or a Farrier that found this arrangement equitable.

      Comment


      • #4
        The farrier should bill everyone seperately and include the discount on each bill. Everyone should get a bill as some people use them for income tax.
        Our vet - when I boarded - split his call charge between clients.
        Proud member of People Who Hate to Kill Wildlife clique

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        • #5
          If I am entitled to a discount on a product or service (per the farrier's business policy in this case) and I am denied that discount because someone else wants to take it for themselves then yeah, I'd say that's morally wrong.

          I mean it's tantamount to stealing from your boarders, isn't it? Petty theft and not grand theft, admittedly, but I would be pissed off on principle if for no other reason. It's shady.
          Your future is created by what you do today, not tomorrow.

          Comment


          • #6
            BO is getting discount and a holding fee?

            I think the discount should go the boarders. Otherwise it is double dipping.
            \"Tomorrow is a new day with no mistakes in it.\" Anne of Green Gables

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            • #7
              Originally posted by Skeezix View Post
              BO is getting discount and a holding fee?

              I think the discount should go the boarders. Otherwise it is double dipping.
              i agree. i don't think it's fair. why should the BO get a discount? they're not her horses and she's not paying. sounds very shady.
              My mare wonders about all this fuss about birth control when she's only seen a handful of testicles in her entire life. Living with an intact male of my species, I feel differently! WAYSIDE

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              • #8
                Originally posted by Windsor1 View Post
                If I am entitled to a discount on a product or service (per the farrier's business policy in this case) and I am denied that discount because someone else wants to take it for themselves then yeah, I'd say that's morally wrong.
                Ding ding ding, well said.

                Everyone is helping to earn the discount.
                They should also all receive the benefit.
                The Noodlehttp://tiny.cc/NGKmT&http://tiny.cc/gioSA
                Jinxyhttp://tiny.cc/PIC798&http://tiny.cc/jinx364
                Boy Wonderhttp://tiny.cc/G9290
                The Hana is nuts! NUTS!!http://tinyurl.com/SOCRAZY

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                • #9
                  Yea if I was a boarder and found this out I would be out of there. Sorry, but the discount should apply to MY horse, not the BO's horse. I think they are doing their boarders a disservice by not passing it down to them.

                  I am continuously amazed at some of things BO's would do.
                  I want a signature but I have nothing original to say except: "STHU and RIDE!!!

                  Wonderful COTHER's I've met: belleellis, stefffic, snkstacres and janedoe726.

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                  • #10
                    Originally posted by Ponyclubrocks View Post
                    Just my opinion I would not care to deal with a BO or a Farrier that found this arrangement equitable.
                    Originally posted by Skeezix View Post
                    BO is getting discount and a holding fee?

                    I think the discount should go the boarders. Otherwise it is double dipping.
                    That was my first reaction, however.... I think there are some counter points to make. 1) The only reason there are 6 horses there to make up a discount at all is because there is a BO who offers the boarding. 2) A holding fee is not some sort of money maker for the BO. Holding for the farrier is time intensive, includes fetching the horse, putting it away, ensuring it is close by or stalled (so as not to make the farrier stand around and wait), and generally boring, unproductive time. It takes away from all the other stuff a BO needs to be doing. 3) If, (IF I say!) the BO is making all the arrangements for the farrier appointments, billing, logistics of the farrier being in the aisle when borders aren't there (so their barn time is not disrupted), then this would be the compensation the BO gets for it.

                    The arrangement is not equitable, but I don't think it needs to be to be fair or reasonable. It would be nice if it were disclosed... however the discount probably doesn't not add up to all that much, esp. on a bunch of trims.

                    Disclaimer - although I am a BO, I don't have any outside boarders - so no skin in this game.

                    I do on occasion get certain supplies for a couple of friends when I place a large order. Everyone benefits from the volume discounts, but I usually get a little something extra for my time and trouble. Mostly it works out for everyone.

                    It's not like this BO is marking up the farrier fees - and there are lots of barns that do just because they bill through.

                    BTW - Does everyone leave the farrier a check in advance? Or does this BO have to deal with that too?

                    SCFarm
                    The above post is an opinion, just an opinion. If it were a real live fact it would include supporting links to websites full of people who already agreed with me.

                    www.southern-cross-farm.com

                    Comment


                    • #11
                      Nope, I don't like it. If I am scheduling my horse to match the same schedule as 6 other horses (and well, horses have different needs, so I would assume someone is compromising and getting a horse done sooner or later than ideal), then I expect the discount.

                      If I split a farm call with other boarders, I expect to receive the benefit, not pay full pop so that the BO can profit from my bill.

                      It would be one thing if the BO was handling for free... handling the horse in exchange for the discount. That would make sense. Charging a fee and TAKING a discount that others made possible... nope.

                      I would be inclined to drop out of the group, and put my horse on his own individual schedule!
                      APPSOLUTE CHOCKLATE - Photo by Kathy Colman

                      Comment


                      • #12
                        Originally posted by Windsor1 View Post
                        If I am entitled to a discount on a product or service (per the farrier's business policy in this case) and I am denied that discount because someone else wants to take it for themselves then yeah, I'd say that's morally wrong.
                        Our farrier doesn't do discounts. But our vet does split up the farm call depending on how many horses he has to check. And the discount is taken off on everyone's individual bill.

                        The discount should go to the boarders not the BO. It doesn't sound right that their taking the discount for themselves.

                        Comment


                        • #13
                          LLDM, the OP states the BO is already charging a holding fee.
                          She needs to hog the discount for herself too?

                          Also, I don't buy the whole, "The only reason there are 6 horses is because the BO is having a boarding barn," argument.

                          Having a boarding barn means you get paid to have a boarding barn.
                          Not that you get every discount ever applied to your boarding customers just because your boarders use the same farrier/saddle supplier/are combining their smartpak orders for free shipping/giving each other hairstylist referrals/or dog sitter referrals or that you always get the free drink when the barn goes out to a 2 for 1 happy hour, because, after all, you have the boarding barn.

                          And, my farm does not charge a holding fee.
                          I write a note on the board asking them to leave the horses in, and the farrier goes and gets them himself. The end. Any fee they would charge would just be for breathing the same air while the farrier happens to be there.
                          The Noodlehttp://tiny.cc/NGKmT&http://tiny.cc/gioSA
                          Jinxyhttp://tiny.cc/PIC798&http://tiny.cc/jinx364
                          Boy Wonderhttp://tiny.cc/G9290
                          The Hana is nuts! NUTS!!http://tinyurl.com/SOCRAZY

                          Comment


                          • #14
                            This just confirms my decision to hire my own farrier and hold my own horse.
                            Alis volat propriis.

                            Comment


                            • #15
                              Originally posted by trubandloki View Post
                              I look at it this way....

                              What I pay my farrier is between me and my farrier. As long as I think what I am paying for the service I am receiving is fair, what he charges the person next to me is a non issue.

                              I see nothing wrong with the barn owner negotiating a different price.

                              BO negotiating a different price is fair. My problem is the statement made that the farrier offers a discount for six or more and the boarders aren't getting it, the BO is applying all the discounts to one particular billing.

                              Are the boarders even aware that a group horse discount is available or is the BO just telling them the cost is *this* plus my holding fee - and then how would six boarders manage to get together to take advantage of the discount without the BO's cooperation? Does this farrier offer the discount to all his clients everywhere or is it special to this barn?

                              I can't say this is wrong with a capital W nor right either, it's kinda hazy, just like when your auto body repair shop bills using the cost of original equipment and installs aftermarket parts, rebating the money to you in the form of no deductible or a free rental. Insurance companies permit it, or turn a blind eye to it, so . . .
                              Courageous Weenie Eventer Wannabe
                              Incredible Invisible

                              Comment


                              • #16
                                Originally posted by LLDM View Post
                                That was my first reaction, however.... I think there are some counter points to make. 1) The only reason there are 6 horses there to make up a discount at all is because there is a BO who offers the boarding.
                                I think this is a good point and not something I'd considered.

                                BUT having given it more thought, couldn't you just as easily turn that around and say that without the boarders, the BO doesn't get the discount? I mean the BO enables the six horses to all be in one place, but it's the horses needing trims who "earn" the discount? Unless of course the BO also owns six horses who all need trims. In which case I have no freakin' idea.
                                Your future is created by what you do today, not tomorrow.

                                Comment

                                • Original Poster

                                  #17
                                  Let's assume the boarders each pay the farrier directly either by left cheque, mailed cheque after the trim, or email payment.

                                  What if one of the boarders found their farrier talked about online by someone who is thrilled with the multiple horse discount and sings his praises. Or just heard about it from a friend. Or just finds the farrier's posted ad (with discount mentioned) either online or at a tack shop. The way horse people talk it's not unlikely that none of the boarders are going to find out.

                                  And don't forget that the BO would also be getting the individual multiple horse discount on his own horse's bill in any case.

                                  Comment


                                  • #18
                                    Originally posted by RedHorses View Post
                                    If I were the BO what would you think about the situation? Am I doing my boarders wrong?

                                    If I were the farrier would you think something different? Am I doing my clients a disservice?

                                    If I were a boarder would you think something different? Am I getting cheated?
                                    What she's doing is not ethical. However, what are your alternatives? If you hire your own farrier, will the cost be less than using the current one? Will you be able to hold your own horse or still pay the BO a holding fee?

                                    Obviously, it would be nice if the BO passed along the discount to the boarders. If there's nothing to be gained by making a stink of this though, then there's really no point in pursuing it. On the other hand, it might be worth scrutinizing your invoices for any other services provided that pass through the BO. I generally don't expect someone who scrapes off the top in one area to not also scrape off the top in other areas.
                                    "I did know once, only I've sort of forgotten." - Winnie the Pooh

                                    Comment


                                    • #19
                                      I dunno but if I didn't have 6 of my own horses and I didn't schedule way out of my way to make it easier on the farrier- I wouldn't expect a discount. Now, if everyone is rearranging their schedules to make sure it's all done on the same day- then yes, I'd expect the discount. I'm not too sure why the farrier doesn't mark it on each individual bill though, is he billing for the entire barn all at once and the BO is sorting out and splitting the bill thereby absorbing the discount? That's shady.
                                      If the BO and the farrier have something worked out amongst themselves, like 'hey- you keep me with 6 horses or more and you'll get a discount" but he doesn't normally offer that discount to people, well, that's between them. If it's a known fact that he offers a 6 or more discount hmmmmmm. Why not just ask, Hey Mr.Farrier- why aren't I getting my discount? and see what he says....... Or, Hey Mr.BO, why isn't my discount on my farrier bill?
                                      Kerri

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                                      • #20
                                        If she is doing this on the farrier discount, what other pots is she having her fingers in?

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