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Triangle Horse Sports closed it's doors abruptly..anyone else have blankets there?

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  • #41
    Originally posted by YankeeTurnedHillbilly View Post
    If anyone needs Blue Seal feed, give me a call and I can help you get it through my distributor. 919-280-8087
    LOL! Great minds post alike?
    Flip a coin. It's not what side lands that matters, but what side you were hoping for when the coin was still in the air.

    You call it boxed wine. I call it carboardeaux.

    Comment

    • Original Poster
      #42
      Originally posted by Eye in the Sky View Post
      While I do feel very bad for those of you that have blankets and tack tied up with THS, some of you are making it very evident that you know very little about how ending a business works when you do not want it to, as well as the effects of trauma on a person. Giles and Christine are perhaps in shock over the turmoil of losing their BUSINESS! Please have some compassion and stop expecting them to pick up the phone as their first thought to how to handle their livelihood coming apart like this.

      If you trusted them to do the right thing with your blankets for washing them, please trust them to do the right thing in terms of getting the blankets back to you.

      No, I have NOT been in touch with either of them for many years, as I no longer reside in the area, but I've trusted them both in a myriad of business transactions over the last 16 years and I cannot allow my trust to be broken by what has happened to so many businesses of late.

      I am not negating anyone's fears of what is happening with their personal property at THS, however, please do not underestimate the trauma of losing your business and trying to figure out "what next?".
      Ok...I know both Giles and Christine well....as I have stated at least twice..I feel for them, no ill will. HOWEVER, I do not apologize for being concerned as to where my 1200.00 worth of blankets are. You would think that the new owners would at least have something up on the new website telling folks if they actually have consignment saddles, laundried blankets, etc. I have emailed them. Quite frankly, I'm tired of people thinking some of us are being cruel just because we are wondering what may have happened to expensive merchandise.

      Comment

      • Original Poster
        #43
        Originally posted by jesseh View Post
        I think everyone here is trying to say the same thing. I have not read one post that does not express sorrow and compassion for THS and it's staff. It's a really unfortunate situation for everyone involved. However, I think it's perfectly fair for customers caught short to be upset--people are having to suddenly having to switch grain on next to no notice and I can only speak for myself when I say that I don't want my blankets to slip down the cracks, because I don't have $600 to replace them. I think everyone is doing the best they can, but I can certainly feel compassion for BOTH sides in this.

        Anyway, I'm glad that someone was able to find the pickup place--it's more than I was able to do! Thanks for posting the actual address of the place.
        EXACTLY..THANK YOU. No one is heartless or evil for simply being concerned about feeding their animals and wondering what happened to their things.

        Comment

        • #44
          I'm just saying that they could be cut a little slack. I'm not saying that blankets, saddles, feed, etc aren't important--of course they are. But these are reliable, trusted, long-standing members of the community. To assume that items left in their keeping might have evaporated (my words!) is a bit of a leap. Sure, leave them a message, shoot them an email, that appropriate. But for goodness sake, their world just got rocked for reasons that we may or may not know and because these are people that we've all known and trusted, I think they are entitled to have a bit of time to get things sorted out.
          Flip a coin. It's not what side lands that matters, but what side you were hoping for when the coin was still in the air.

          You call it boxed wine. I call it carboardeaux.

          Comment

          • Original Poster
            #45
            I'll cut them some slack when they come up with the NINE blankets that are apparently missing!!! No one seems to know where any of my blankets are except for one.

            Comment

            • #46
              I do think it is asking a lot of Triangle Horse Sports to go above and beyond anything that is the norm for this type of *issue*. The fact that there is a new place already posted that is trying to handle the prepaid/outstanding items shows that they were actually trying to go much further than many would under the circumstances says a lot for them.

              Maybe they didn't do it in the best possible way to suite everyone, but it sure looks like they have been trying to handle this in a manner that gets everyone's stuff back to them eventually.

              Some of you have no idea what a difficult situation this is.

              Comment

              • #47
                To all of our loyal customers:
                It is with very heavy hearts that we must inform you that due to a situation beyond our control, Triangle Horse Sports has closed. We apologize for this happening so quickly, but we had no choice in the matter. We hope that this is not causing you any hardship. If so, please know that it is unintentional and accept our apologies. We thank you all for your years of support, and wish you and your horses well.
                Thank you again,
                Gilles and Christine
                It\'s a pity life ain\'t got no warranty for times like now...

                Comment

                • #48
                  Originally posted by dalpal View Post
                  I'll cut them some slack when they come up with the NINE blankets that are apparently missing!!! No one seems to know where any of my blankets are except for one.
                  When I worked at THS, the blanket laundering was subcontracted out to another individual. I'm not sure if that is still the case, but I'm sure that if you contact the new tack store, they can give you some more information.

                  Take a deep breath.... I'm sure your blankets are fine.

                  Christine, thanks for the official update. Hope y'all are doing okay. Let me know if I can help with anything.

                  Comment

                  • #49
                    I spoke to Fools and Horses today and they were more than helpful to check the blanket laundry log book to help me locate my blankets. The blanket laundry program is contracted to Cedar Meadow Farm. If your blankets just needed washing, then they may be ready for pickup. If you needed repairs, that service is way backed up.

                    The number that I called was posted on page 2 of this thread. I checked on a friends blankets and while they were logged, there was no phone number in the log book for her to be contacted.

                    I hope this info helps those who are worried about their blankets. From the conversation I had with F&H, I am confident that all blankets will be accounted for. Just call or go by the new store when they open on Saturday.

                    Comment

                    • #50
                      Originally posted by Sleepy View Post
                      Unfortunately, bigfatpony, I agree with you. I was vaguely suspicious when they had that sale a few weeks ago. I was really suspicious when I went in for feed last week and there were no familiar faces. But when I went back Monday and they were closed I was furious since I had no time to prepare. Fortunately I had enough feed left to transition my one remaining old horse to Purina. But now I have no place to buy her supplement other than order it from Schneiders. Not a happy camper here.
                      For real? These peoples' lives are collapsing around them and YOU are "furious" because you "didn't have time to prepare"??? OMG - how absolutely shockingly rotten of these horrible people that now YOU have to get your supplement through order. Rotten, rotten people. Good grief, I hope you never have a hang nail.

                      Comment

                      • #51
                        Originally posted by dalpal View Post
                        Ok...I know both Giles and Christine well....as I have stated at least twice..I feel for them, no ill will. HOWEVER, I do not apologize for being concerned as to where my 1200.00 worth of blankets are. You would think that the new owners would at least have something up on the new website telling folks if they actually have consignment saddles, laundried blankets, etc. I have emailed them. Quite frankly, I'm tired of people thinking some of us are being cruel just because we are wondering what may have happened to expensive merchandise.
                        I never said or implied that you were cruel - I am sorry if that is how you read my post.
                        Horse sense is the thing a horse has which keeps it from betting on people.
                        W. C. Fields

                        Comment

                        • #52
                          Christine,
                          My heart is breaking for you and Gilles. I am so sorry this has happened. I know you and Gilles would never do anything to treat your customers with anything other than stellar service and respect. You are in my thoughts and prayers. Your tack shop has always been one of my very favorite parts about visiting home. I will miss those visits terribly.
                          Horse sense is the thing a horse has which keeps it from betting on people.
                          W. C. Fields

                          Comment

                          • #53
                            *** READ THIS POST FOR BLANKET INFO ***

                            Originally posted by bellboots View Post
                            I spoke to Fools and Horses today and they were more than helpful to check the blanket laundry log book to help me locate my blankets. The blanket laundry program is contracted to Cedar Meadow Farm. If your blankets just needed washing, then they may be ready for pickup. If you needed repairs, that service is way backed up.

                            The number that I called was posted on page 2 of this thread. I checked on a friends blankets and while they were logged, there was no phone number in the log book for her to be contacted.

                            I hope this info helps those who are worried about their blankets. From the conversation I had with F&H, I am confident that all blankets will be accounted for. Just call or go by the new store when they open on Saturday.
                            BUMP. Spread the word.

                            Comment

                            • #54
                              Years ago a major tack store closed on Long Island. Just. Shut. It's. Doors. In addition to consignments they had a thriving leather repair business. When the saddler was told about the closing he called every customer he could and told them to come get their stuff. My friend got her two pairs of boots and a saddle out, but I recall many others not being so lucky.
                              ~Kryswyn~ Always look on the bright side of life, de doo, de doo de doo de doo
                              Check out my Kryswyn JRTs on Facebook

                              "Life is merrier with a terrier!"

                              Comment

                              • #55
                                Originally posted by Kate66 View Post
                                For real? These peoples' lives are collapsing around them and YOU are "furious" because you "didn't have time to prepare"??? OMG - how absolutely shockingly rotten of these horrible people that now YOU have to get your supplement through order. Rotten, rotten people. Good grief, I hope you never have a hang nail.
                                You apparently have trouble reading for comprehension. Did you miss the part about no familiar faces last week. It appears that the Fools and Horses people were already in charge and that's what the receipt said. THEY could have told me then. And their level of customer service didn't come close to Gilles either.
                                'Computers are useless. They can only give you answers.'
                                - Pablo Picasso

                                Comment

                                • #56
                                  Yesterday I posted quickly from my phone because the staff at Fools & Horses asked me to post their contact information. They were extremely helpful and will try as hard as they can to make things right for the customer, that was their main concern.

                                  Please keep in mind that they do NOT have any customer contact information from THS so please do not wait for them to contact you, call them if you have questions about blankets, prepaid merchandise, feed or hay.

                                  They have plenty of feed and will get tractor trailer loads of hay starting next Saturday (they will do this every Saturday from 10-6).

                                  Comment

                                  • #57
                                    Best of luck to Gilles and Christine. I hope you're able to move on with your lives in the best possible way. I thank you for providing a wonderful place to shop in Raleigh for 16 years. We will miss you!!

                                    Comment

                                    • #58
                                      feed, bedding hay delivered

                                      Pittsboro Feed has most of the feed carried by THS and they have been very helpful in ordering what I need now that THS closed and also they deliver. so for all the horses in southern or western triangle the remaining feed and tack stores are happy to help.
                                      Lets help keep our existing feed and tack stores alive. ace hardware in Apex also closed and had supplied many of us with feed and equine basics and they had been there a long time. The manager had horses , knew how to help you grow good pasture
                                      and thats another good resource gone and people w/o jobs,
                                      I guess I'm pushing to use the stores we know and keep them going .when I spoke with Fools and horses they were nice but very clear they won't deliver not even hay.
                                      and don't forgot "its all about horses" small but knowledgeable horse people and service.
                                      I'll miss THS they delivered our feed /hay even though we're at least 45 minutes away, good people.

                                      Comment

                                      • #59
                                        I went to the Fools & Horses store today at Alexander/Miami. They are still unpacking and arranging merchandise -- this is not a flashy 'Grand Opening' situation. Even with these less-than-ideal circumstances they were very friendly, helpful and obviously working their butts off. The blanket situation is also not ideal, through no fault of their own.

                                        IF YOU GO -- they do not yet have a sign up and the dark windows of the stores make it hard to see in. They are next to the "Worth It Cafe".

                                        Not great economic times to be relocating/taking over a business. I wish them well and will do my best to 'buy local' and support them.
                                        ...somewhere between the talent and the potato....

                                        Comment

                                        • #60
                                          I am saying this as an outsider, albeit a frustrated one.

                                          For those people that are worried about their blankets not to worry...Fools and Horses has them and are totally responsible for them now. For those of you that said its out of thier control you are just silly. They knew what they were doing and when they were doing and how they were doing it so stop trying to cover their tracks for them. If you have other concerns about you blankets some one posted the company that they are contracted out to. Triangle Horse Sports has nothing to do with any blankets any more. That is the same to say with pre-ordered merchandise, as well as returns and repairs on stuff.

                                          For those of you that are frustrated about the sudden closing of the store...even the THS employees didnt know it was closing. They showed up to work with the doors locked just like the customers did. Gilles and Christine did not even see it coming as swift as it happened. However the Fools and Horses people had plenty of trucks ready and waiting Saturday night to load up stock and move to their new location and start their new store in Durham. Whatever business issues that arose were not delt with well as far as the staff and clients are concerned. They knew way well before that Saturady that they were closing THS for good and could not even call the staff to tell them they were out of work. There should be plenty of support for Gilles and Christine. They have done nothing but try and work with people even after the closing of the store. I know that they wish Fools and Horses well, and I think that is very big of them considering the way that they treated them, the staff and the loyal customers that came into THS.

                                          Comment

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