• Welcome to the Chronicle Forums.
    Please complete your profile. The forums and the rest of www.chronofhorse.com has single sign-in, so your log in information for one will automatically work for the other. Disclaimer: The opinions expressed here are the views of the individual and do not necessarily reflect the views and opinions of The Chronicle of the Horse.

Announcement

Collapse

Forum rules and no-advertising policy

As a participant on this forum, it is your responsibility to know and follow our rules. Please read this message in its entirety.

Board Rules

1. You’re responsible for what you say.
As outlined in Section 230 of the Communications Decency Act, The Chronicle of the Horse and its affiliates, as well Jelsoft Enterprises Ltd., the developers of vBulletin, are not legally responsible for statements made in the forums.

This is a public forum viewed by a wide spectrum of people, so please be mindful of what you say and who might be reading it—details of personal disputes are likely better handled privately. While posters are legally responsible for their statements, the moderators may in their discretion remove or edit posts that violate these rules. Users have the ability to modify or delete their own messages after posting, but administrators generally will not delete posts, threads or accounts upon request.

Outright inflammatory, vulgar, harassing, malicious or otherwise inappropriate statements and criminal charges unsubstantiated by a reputable news source or legal documentation will not be tolerated and will be dealt with at the discretion of the moderators.

2. Conversations in horse-related forums should be horse-related.
The forums are a wonderful source of information and support for members of the horse community. While it’s understandably tempting to share information or search for input on other topics upon which members might have a similar level of knowledge, members must maintain the focus on horses.

3. Keep conversations productive, on topic and civil.
Discussion and disagreement are inevitable and encouraged; personal insults, diatribes and sniping comments are unproductive and unacceptable. Whether a subject is light-hearted or serious, keep posts focused on the current topic and of general interest to other participants of that thread. Utilize the private message feature or personal email where appropriate to address side topics or personal issues not related to the topic at large.

4. No advertising in the discussion forums.
Posts in the discussion forums directly or indirectly advertising horses, jobs, items or services for sale or wanted will be removed at the discretion of the moderators. Use of the private messaging feature or email addresses obtained through users’ profiles for unsolicited advertising is not permitted.

Company representatives may participate in discussions and answer questions about their products or services, or suggest their products on recent threads if they fulfill the criteria of a query. False "testimonials" provided by company affiliates posing as general consumers are not appropriate, and self-promotion of sales, ad campaigns, etc. through the discussion forums is not allowed.

Paid advertising is available on our classifieds site and through the purchase of banner ads. The tightly monitored Giveaways forum permits free listings of genuinely free horses and items available or wanted (on a limited basis). Items offered for trade are not allowed.

Advertising Policy Specifics
When in doubt of whether something you want to post constitutes advertising, please contact a moderator privately in advance for further clarification. Refer to the following points for general guidelines:

Horses – Only general discussion about the buying, leasing, selling and pricing of horses is permitted. If the post contains, or links to, the type of specific information typically found in a sales or wanted ad, and it’s related to a horse for sale, regardless of who’s selling it, it doesn’t belong in the discussion forums.

Stallions – Board members may ask for suggestions on breeding stallion recommendations. Stallion owners may reply to such queries by suggesting their own stallions, only if their horse fits the specific criteria of the original poster. Excessive promotion of a stallion by its owner or related parties is not permitted and will be addressed at the discretion of the moderators.

Services – Members may use the forums to ask for general recommendations of trainers, barns, shippers, farriers, etc., and other members may answer those requests by suggesting themselves or their company, if their services fulfill the specific criteria of the original post. Members may not solicit other members for business if it is not in response to a direct, genuine query.

Products – While members may ask for general opinions and suggestions on equipment, trailers, trucks, etc., they may not list the specific attributes for which they are in the market, as such posts serve as wanted ads.

Event Announcements – Members may post one notification of an upcoming event that may be of interest to fellow members, if the original poster does not benefit financially from the event. Such threads may not be “bumped” excessively. Premium members may post their own notices in the Event Announcements forum.

Charities/Rescues – Announcements for charitable or fundraising events can only be made for 501(c)(3) tax-exempt organizations. Special exceptions may be made, at the moderators’ discretion and direction, for board-related events or fundraising activities in extraordinary circumstances.

Occasional posts regarding horses available for adoption through IRS-registered horse rescue or placement programs are permitted in the appropriate forums, but these threads may be limited at the discretion of the moderators. Individuals may not advertise or make announcements for horses in need of rescue, placement or adoption unless the horse is available through a recognized rescue or placement agency or government-run entity or the thread fits the criteria for and is located in the Giveaways forum.

5. Do not post copyrighted photographs unless you have purchased that photo and have permission to do so.

6. Respect other members.
As members are often passionate about their beliefs and intentions can easily be misinterpreted in this type of environment, try to explore or resolve the inevitable disagreements that arise in the course of threads calmly and rationally.

If you see a post that you feel violates the rules of the board, please click the “alert” button (exclamation point inside of a triangle) in the bottom left corner of the post, which will alert ONLY the moderators to the post in question. They will then take whatever action, or no action, as deemed appropriate for the situation at their discretion. Do not air grievances regarding other posters or the moderators in the discussion forums.

Please be advised that adding another user to your “Ignore” list via your User Control Panel can be a useful tactic, which blocks posts and private messages by members whose commentary you’d rather avoid reading.

7. We have the right to reproduce statements made in the forums.
The Chronicle of the Horse may copy, quote, link to or otherwise reproduce posts, or portions of posts, in print or online for advertising or editorial purposes, if attributed to their original authors, and by posting in this forum, you hereby grant to The Chronicle of the Horse a perpetual, non-exclusive license under copyright and other rights, to do so.

8. We reserve the right to enforce and amend the rules.
The moderators may delete, edit, move or close any post or thread at any time, or refrain from doing any of the foregoing, in their discretion, and may suspend or revoke a user’s membership privileges at any time to maintain adherence to the rules and the general spirit of the forum. These rules may be amended at any time to address the current needs of the board.

Please see our full Terms of Service and Privacy Policy for more information.

Thanks for being a part of the COTH forums!

(Revised 1/26/16)
See more
See less

La Mundial Boots - a success story!

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • La Mundial Boots - a success story!

    I know La Mundial does not have a lot of good reviews on here (or other Internet platforms), so I thought I'd post a success story for once. That said, like with any custom boot manufacturer, your mileage may vary.

    I was out in Omaha at World Cup this past spring and had a weak moment - I gave into my impulsive side and got measured for some custom boots at the LM booth. Black field boots with navy blue trim and blue piping. These were going to be my "fun" jumper boots. They'll go with my jackets and some of the appointments on the horse. Yeah, Matchy-Matchy Level: VOMIT. I was excited though.

    ...Until I got home and looked them up. Lots of negative reviews about poor customer service, lack of follow up, bad turn around times, products not being correct, etc. Of course the reps at World Cup were fabulous, but it seemed there was a lot of negative experiences out there, so I began to panic. A lot. Especially since I had been through the custom boot nightmare with my Dehners that I ordered in 2014. Boots were way wrong. After going back and forth with that company (I am very satisfied with Dehner's staff, they were very helpful), we came to an agreement and I moved on in a very different (more modern style) direction. I swore off custom boots forever until I walked around the corner and squirreled. Yeah....not proud.

    Very happy to report that the La Mundials came in more or less on time. I had to call to check on their status, and someone picked up the phone on the first try, looked up my order (I had lost my receipt, also not proud), and let me know they'd be there shortly. They showed up quickly and thankfully they both zipped right up and fit perfectly. Foot is great, whole leg fits well and the boots have a very nice, clean line on my leg. Height is good (still need to fall), and the craftsmanship is impeccable. The colors are beautiful, but not loud or gaudy. They're fun, but still somewhat conservative-ish. I couldn't be happier with how they turned out. Made the long Dehner saga worth it to finally have customs that I'm excited about.

    So La Mundial worked out well for me. I am sorry for those who have had such issues with the company in the past, or are continuing to have issues. Again, YMMV, but at least this is one positive outcome. They do make a great product, and I feel fortunate to not have experienced the customer service problems others have had.

    More details and relatable GIFs on my blog:
    http://war-horse.blogspot.com/2017/0...dials-are.html
    War Horse Blog

  • #2
    This is very exciting to hear! A friend and I got measured for Vogels in Brooklyn last December and we each experienced horrible measurement problems, as well as odd (to say the least) customer service issues trying to get them corrected. In the end, mine were fixed and are pretty much perfect after sending them back 4 times for corrections. (I only just got them back for the final time 2 weeks ago....7 months after measurements/ordering). My friend, not so much. He ultimately got a refund. In the midst of all the Vogel drama, though, he DID get measured for La Mundials at a horse show in Houston in April and they should be arriving any day now. I'm excited to hear yours came in so perfect on the first try.

    My last pair of customs were La Mundials. I was not so lucky as you were and they had to be sent back for a rework and were never really perfect, even after that. I'm glad to know they seem to have stepped up their game. Their boots really are beautiful, not to mention more economically priced than other customs, and mine have held up well over the years.

    Fingers crossed that my friend has the same great experience you did!! Yours look great!
    http://www.poochpaddock.com/

    http://www.facebook.com/pages/The-Po...4588358?ref=mf

    Comment


    • #3
      LOVE your boots! I too had a great experience with La Mundials after a dreadful experience with custom Der Daus.
      \"If you are going through hell, keep going.\" ~Churchill~

      Comment

      • Original Poster

        #4
        Thank you both!! I'm thrilled with them, and sometimes I walk by them (if I'm not wearing them around the house to break them in) and just say "Oh you are so pretty." Totally normal thing to do, right? Sorry to hear about the troubles with other companies, but it seems like that'll happen with just about any one of them. I wasn't looking forward to having to send these back for any edits, so imagine my total relief when I put them on and they just fit. Just like it's "supposed" to work. PoochPaddock, fingers crossed for your friend! Why do custom boots feel like an episode of Game of Thrones?

        "In the game of customs, you either fit, or you die..."
        War Horse Blog

        Comment


        • #5
          Hmm. A bunch of people in one of the barns I ride in have La Mundial boots and love them. Never heard a bad thing about them-only good. The boots look beautiful too.

          Comment


          • #6
            I too had a wonderful experience with La Mundial, and after about 6 years the boots are still going strong! Yours are beautiful!

            Comment


            • #7
              Beautiful boots
              ~Veronica
              "The Son Dee Times" "Sustained" "Somerset" "Franklin Square"
              http://photobucket.com/albums/y192/vxf111/

              Comment


              • #8
                Love your new boots! I was drooling over their choices at their booth at Rolex this year. Some day!
                “Be yourself; everyone else is already taken.”
                ¯ Oscar Wilde

                Comment


                • #9
                  I bought a pair about 5 years ago, and apparently I just got insanely lucky. They came in on time, fit perfectly, and are absolutely gorgeous.

                  A few years down the road the soles and zippers needed some work. I was able to send them back to have the work done, and received them back within a few weeks.

                  They've held up surprisingly well to being used to ride multiple horses a day. I may just have to brave their customer service one day and get another pair when these babies fall apart.

                  Comment


                  • #10
                    Your boots are beautiful! I wish I had never clicked this post, though...now I want some!! Maybe if I wind up back in the jumper ring one day...!

                    Comment


                    • #11
                      So glad you had a good experience, those boots ARE beautiful! Looove the blue.

                      I also had a wonderful experience with La Mundial. I was measured at Equine Affaire in New England and received them on time. They fit perfectly as well! I did the same thing as you, though, and read some negative reviews on CoTH after I had ordered them. Made me a bit panicky and I was so relieved when they came looking and fitting great.

                      I went a bit overboard, with silver monogrammed swagger tabs (just couldn't help myself) and "exotic" print accents.

                      Comment


                      • #12
                        I, too, ordered boots at Omaha World Cup and am still waiting despite several calls. I have had difficulty reaching them on either of the phone numbers they provided...I usually get an answering machine that says they are with other customers and invites me to leave a message then disconnects me. When I finally got through to a live person I was told my order was delayed because it had not been manufactured properly, then I got an email yesterday saying they were delayed again because the company is having difficulty getting leather. They offered me a 15% discount on a future pair of boots but I will not be ordering again, mostly because of their poor service but also because my horse and I are at an age where I shouldn't be needing another pair of boots in my lifetime. I suggested they give me a 15% refund on my current order but I'm not holding my breath on that happening. So disappointed; if I ever do receive these boots it will be after the show season is over. It doesn't sound like anything has changed with La Mundial over the years.

                        Comment


                        • #13
                          I had to send mine back once because they were way too big but the next pair fit perfectly. I love them and they have held up super well. I also tell them how pretty they are
                          **Member of the Ocularly Challenged Equine Support Group**

                          Comment

                          Working...
                          X