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Webcast of 7/9 USA Equestrian meeting

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  • Webcast of 7/9 USA Equestrian meeting

    I tried this evening to download the software necessary to "listen" in tomorrow. It took more than 1/2 hour and you do have to give your credit card (remember to cancel webcast service within 14 days to avoid the monthly charge).

    Did any one else have trouble with the download? It crashed my "uncrashable" sytem.
    \"Research is formalized curiousity. It is poking and prying with a purpose.\"
    -- Anonymous
  • Original Poster

    #2
    I tried this evening to download the software necessary to "listen" in tomorrow. It took more than 1/2 hour and you do have to give your credit card (remember to cancel webcast service within 14 days to avoid the monthly charge).

    Did any one else have trouble with the download? It crashed my "uncrashable" sytem.
    \"Research is formalized curiousity. It is poking and prying with a purpose.\"
    -- Anonymous

    Comment


    • #3
      Surely there is a simpler system. I have given up once, but will try it again.
      [i]\"He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be wo

      Comment


      • #4
        I apologize that the download of Real Player has caused problems for your systems. Below are exact instructions on how to download the free software where you don't have to put in a credit card number.
        1) From the USA Equestrian website, click the link for the Real Player or go to www.real.com.
        2) Go down the page until you see a gray box. There is a link in it that says "Free RealOne Player". Click that.
        3) This will bring up a page with a gray box on the right. The title of the box is "Or Get Our Basic Player". At the bottom of the box is a link that says "Download the Free RealOne Player Only". Click that.
        4) You are now at the download for the free player. Just follow the instructions that pop here.

        Again, sorry for the inconvenience.

        Justin Provost
        Director, IT
        USA Equestrian

        Comment

        • Original Poster

          #5
          Justin --

          I'm very impressed with the rapid reply. Don't know why it didn't work for me but that company does have my VISA card number now.

          I don't think I want to try and download the software again but I would appreciate receiving instructions, perhaps an email address that I could use to cancel the free 14-day trial. I did reach them via your Web site, however, "free" wasn't free.

          Good luck with the meeting today. I guess I'll have to wait and read about it when John Strassburger files his report.

          Once again, your help advice on how I can now avoid having the Webcast company post a charge to my credit card would be appreciated.

          [This message was edited by Hermes on Jul. 09, 2002 at 08:06 AM.]
          \"Research is formalized curiousity. It is poking and prying with a purpose.\"
          -- Anonymous

          Comment


          • #6
            Do you have a solution for Macs?

            After I'd been enjoying RealPlayer for quite some time, they made an update to something called RealOne--but it's no longer Mac compatible--

            Do you know if my version of RealPlayer (RealPlayer Plus) will be able to recieve the webcast?

            And I agree with Hermes that the RealOne website isn't exactly straightforward; I didn't mind paying them the $9.95 per month while I could enjoy the service (watching news clips and videos on the web at my convenience) but when they updated they didn't inform me that my version would no longer be supported, yet continued to charge me the $9.95--I had to search the website long and hard only to find out why the RealPlayer no longer works for me on 99% of the websites it used to.

            MCL
            Inner Bay Equestrian
            Facebook
            KERx

            Comment


            • #7
              You may visit the Terms and Conditions webpage. In it you will find the following statement:

              "You may cancel the services by accessing your RealNetworks account at www.real.com. Cancellation instructions are available through the 'Manage My Membership' Options on the My Account Main page. Further, you may contact RealNetworks by phone at 1-888-768-3248 (from the United States or Canada), or 1-206-674-2650 from other locations."

              I hope this helps you out.

              Justin Provost
              Director, IT
              USA Equestrian

              Comment

              • Original Poster

                #8
                Thanks again Justin. I think I'm all set. I was able to successfully download and it appears that all I have to do to listen in is to log onto www.equestrian.org around noon and type in the Conference ID # 6432161 and viola I should be "in"...
                \"Research is formalized curiousity. It is poking and prying with a purpose.\"
                -- Anonymous

                Comment


                • #9
                  [img]/infopop/emoticons/icon_confused.gif[/img] [img]/infopop/emoticons/icon_confused.gif[/img] [img]/infopop/emoticons/icon_confused.gif[/img] [img]/infopop/emoticons/icon_confused.gif[/img]

                  (waving hand in the air.....)

                  MCL
                  Inner Bay Equestrian
                  Facebook
                  KERx

                  Comment


                  • #10
                    Please follow the same instructions as above except on step 4, you will see a link on that page for Macintosh Player. Click that link and you can download the newest version they have for a Macintosh. It does not call it "RealOne". That should work fine. I cannot with 100% accuracy state whether your older version of Real Player will work with the webcast as we don't have your version.

                    I hope this helps.

                    Justin Provost
                    Director, IT
                    USA Equestrian

                    Comment


                    • #11
                      My thanks to Cheryll Frank at USAEq for passing me along to Michael Bunch (hope that is spelled right). Thank you, thank you, thank you Michael!

                      He was very patient with me and waited until all signals were go and encouraged me to call back if necessary in the event of problems or questions.

                      Hope the fireworks today don't blow up my computer!
                      [i]\"He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be wo

                      Comment


                      • #12
                        If you wait until 45 min prior to the beginning of the meeting to start downloading the player, you will most likely be very sad.......

                        These downloads don't go like clockwork. In addition, after the download itself, they ask you all kinds of "other" questions that only those advanced in computers will know right off.....

                        All in all, I appreciate the opportunity to listen in, but OMG, please send down an easier way to do it!
                        [i]\"He is your friend, your partner, your defender, your dog. You are his life, his love, his leader. He will be yours, faithful and true, to the last beat of his heart. You owe it to him to be wo

                        Comment


                        • #13
                          Thanks for clarifying the download instructions, Justin! [img]/infopop/emoticons/icon_smile.gif[/img]

                          At times like this, I am SO happy that I have cable modem.... The complete download/registration process took less than 5 minutes. [img]/infopop/emoticons/icon_cool.gif[/img]

                          Looking forward to hearing the meeting at 9 am PT.
                          In Honor of dublin aka Dee Dee 07/24/53-02/07/03
                          ~~~~~
                          \"Of course, that\'s just my opinion. I could be wrong.\" - Dennis Miller
                          *Go Bruins - Go Niners*

                          Comment


                          • #14
                            It's starting.

                            ******
                            "I hold it that a little rebellion, now and then, is a good thing..." Thomas Jefferson
                            "I don't want to sound like a broken record here, but why is it that a woman will forgive homicidal behavior in a horse, yet be highly critical of a man for leaving the toilet seat up?" Dave Barry

                            Comment


                            • #15
                              I'm listening as best I can on my laptop, but can someone tell me if I can turn the volume up? Usually when I listen to stuff on the web, I have a little volume thing I can move with my mouse pointer, but i don't see one here and I'm getting a back ache hunching over my laptop speakers.

                              Comment


                              • #16
                                Is it just the crappy sound on my computer here at work, or is anybody else having trouble hearing anyone but Alan Balch? Some of them I can't hear at all, and even AB isn't very loud, with the sound turned up all the way.

                                Or maybe that the way The Evil Alan Balch planned it ... [img]/infopop/emoticons/icon_wink.gif[/img]
                                "I don't want to sound like a broken record here, but why is it that a woman will forgive homicidal behavior in a horse, yet be highly critical of a man for leaving the toilet seat up?" Dave Barry

                                Comment


                                • #17
                                  Heather, look on the conference call page next to the two green boxes. There's a little grey box on the right of that with a little knob you can push up.
                                  "I don't want to sound like a broken record here, but why is it that a woman will forgive homicidal behavior in a horse, yet be highly critical of a man for leaving the toilet seat up?" Dave Barry

                                  Comment


                                  • #18
                                    It's not your PC, it's the way they are running the meeting. I submitted a question a few minutes ago pointing out the lack of audio from other participants. AB reminded other speakers to use the microphones provided.
                                    ------------------------------------------------------------
                                    But all the finest horsemen out—the men to Beat the Band—
                                    You’ll find amongst the crowd that ride their races in the Stand

                                    Comment


                                    • #19
                                      You're right, the sound is VERY soft and difficult to hear. I tried to listen by telephone but keep getting disconnected.

                                      Comment


                                      • #20
                                        Luckily, I'm having no problems hearing AB or any of the other speakers on my computer. [img]/infopop/emoticons/icon_smile.gif[/img]
                                        In Honor of dublin aka Dee Dee 07/24/53-02/07/03
                                        ~~~~~
                                        \"Of course, that\'s just my opinion. I could be wrong.\" - Dennis Miller
                                        *Go Bruins - Go Niners*

                                        Comment

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