• Welcome to the Chronicle Forums.
    Please complete your profile. The forums and the rest of www.chronofhorse.com has single sign-in, so your log in information for one will automatically work for the other. Disclaimer: The opinions expressed here are the views of the individual and do not necessarily reflect the views and opinions of The Chronicle of the Horse.

Announcement

Collapse

Forum rules and no-advertising policy

As a participant on this forum, it is your responsibility to know and follow our rules. Please read this message in its entirety.

Board Rules

1. You’re responsible for what you say.
As outlined in Section 230 of the Communications Decency Act, The Chronicle of the Horse and its affiliates, as well Jelsoft Enterprises Ltd., the developers of vBulletin, are not legally responsible for statements made in the forums.

This is a public forum viewed by a wide spectrum of people, so please be mindful of what you say and who might be reading it—details of personal disputes are likely better handled privately. While posters are legally responsible for their statements, the moderators may in their discretion remove or edit posts that violate these rules. Users have the ability to modify or delete their own messages after posting, but administrators generally will not delete posts, threads or accounts upon request.

Outright inflammatory, vulgar, harassing, malicious or otherwise inappropriate statements and criminal charges unsubstantiated by a reputable news source or legal documentation will not be tolerated and will be dealt with at the discretion of the moderators.

Credible threats of suicide will be reported to the police along with identifying user information at our disposal, in addition to referring the user to suicide helpline resources such as 1-800-SUICIDE or 1-800-273-TALK.

2. Conversations in horse-related forums should be horse-related.
The forums are a wonderful source of information and support for members of the horse community. While it’s understandably tempting to share information or search for input on other topics upon which members might have a similar level of knowledge, members must maintain the focus on horses.

3. Keep conversations productive, on topic and civil.
Discussion and disagreement are inevitable and encouraged; personal insults, diatribes and sniping comments are unproductive and unacceptable. Whether a subject is light-hearted or serious, keep posts focused on the current topic and of general interest to other participants of that thread. Utilize the private message feature or personal email where appropriate to address side topics or personal issues not related to the topic at large.

4. No advertising in the discussion forums.
Posts in the discussion forums directly or indirectly advertising horses, jobs, items or services for sale or wanted will be removed at the discretion of the moderators. Use of the private messaging feature or email addresses obtained through users’ profiles for unsolicited advertising is not permitted.

Company representatives may participate in discussions and answer questions about their products or services, or suggest their products on recent threads if they fulfill the criteria of a query. False "testimonials" provided by company affiliates posing as general consumers are not appropriate, and self-promotion of sales, ad campaigns, etc. through the discussion forums is not allowed.

Paid advertising is available on our classifieds site and through the purchase of banner ads. The tightly monitored Giveaways forum permits free listings of genuinely free horses and items available or wanted (on a limited basis). Items offered for trade are not allowed.

Advertising Policy Specifics
When in doubt of whether something you want to post constitutes advertising, please contact a moderator privately in advance for further clarification. Refer to the following points for general guidelines:

Horses – Only general discussion about the buying, leasing, selling and pricing of horses is permitted. If the post contains, or links to, the type of specific information typically found in a sales or wanted ad, and it’s related to a horse for sale, regardless of who’s selling it, it doesn’t belong in the discussion forums.

Stallions – Board members may ask for suggestions on breeding stallion recommendations. Stallion owners may reply to such queries by suggesting their own stallions, only if their horse fits the specific criteria of the original poster. Excessive promotion of a stallion by its owner or related parties is not permitted and will be addressed at the discretion of the moderators.

Services – Members may use the forums to ask for general recommendations of trainers, barns, shippers, farriers, etc., and other members may answer those requests by suggesting themselves or their company, if their services fulfill the specific criteria of the original post. Members may not solicit other members for business if it is not in response to a direct, genuine query.

Products – While members may ask for general opinions and suggestions on equipment, trailers, trucks, etc., they may not list the specific attributes for which they are in the market, as such posts serve as wanted ads.

Event Announcements – Members may post one notification of an upcoming event that may be of interest to fellow members, if the original poster does not benefit financially from the event. Such threads may not be “bumped” excessively. Premium members may post their own notices in the Event Announcements forum.

Charities/Rescues – Announcements for charitable or fundraising events can only be made for 501(c)(3) tax-exempt organizations. Special exceptions may be made, at the moderators’ discretion and direction, for board-related events or fundraising activities in extraordinary circumstances.

Occasional posts regarding horses available for adoption through IRS-registered horse rescue or placement programs are permitted in the appropriate forums, but these threads may be limited at the discretion of the moderators. Individuals may not advertise or make announcements for horses in need of rescue, placement or adoption unless the horse is available through a recognized rescue or placement agency or government-run entity or the thread fits the criteria for and is located in the Giveaways forum.

5. Do not post copyrighted photographs unless you have purchased that photo and have permission to do so.

6. Respect other members.
As members are often passionate about their beliefs and intentions can easily be misinterpreted in this type of environment, try to explore or resolve the inevitable disagreements that arise in the course of threads calmly and rationally.

If you see a post that you feel violates the rules of the board, please click the “alert” button (exclamation point inside of a triangle) in the bottom left corner of the post, which will alert ONLY the moderators to the post in question. They will then take whatever action, or no action, as deemed appropriate for the situation at their discretion. Do not air grievances regarding other posters or the moderators in the discussion forums.

Please be advised that adding another user to your “Ignore” list via your User Control Panel can be a useful tactic, which blocks posts and private messages by members whose commentary you’d rather avoid reading.

7. We have the right to reproduce statements made in the forums.
The Chronicle of the Horse may copy, quote, link to or otherwise reproduce posts, or portions of posts, in print or online for advertising or editorial purposes, if attributed to their original authors, and by posting in this forum, you hereby grant to The Chronicle of the Horse a perpetual, non-exclusive license under copyright and other rights, to do so.

8. We reserve the right to enforce and amend the rules.
The moderators may delete, edit, move or close any post or thread at any time, or refrain from doing any of the foregoing, in their discretion, and may suspend or revoke a user’s membership privileges at any time to maintain adherence to the rules and the general spirit of the forum. These rules may be amended at any time to address the current needs of the board.

Please see our full Terms of Service and Privacy Policy for more information.

Thanks for being a part of the COTH forums!

(Revised 2/8/18)
See more
See less

Braiders Charging for leaving Braids in???

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • #21
    Originally posted by HenryisBlaisin' View Post
    Could it be that she has a cancellation policy? If she does, of say, 24 hours, then that could be it. If you booked a service and didn't use it and didn't cancel within the time frame, she would be within her rights.
    Yes, there are plenty of non-horse businesses that have such a cancellation policy. If you cancel less than 24 hours out, you still pay for the appointment.

    If the braider turned down a horse that she would have braided two days to braid the OP's horse only one day, even though she was booked to braid the OP's horse twice... she probably wants to avoid having that happen again. One way or another.

    Comment


    • #22
      Never heard of any such thing. That is just weird.

      And pretty assuming and rude if you're interpretation of the invoice is correct.

      Call and ask.

      Comment


      • #23
        Ive been asked before the horse was braided if I was leaving braids in, if so it would be more as waxed yarn would be used instead of wool (apparently the braids will stay in even with a bath if the wax is used). $40 for one day braids, $50 for two day braids.

        I can also see the extra charge if you had told her previously that you needed her services for sunday, and now cancelled. However, I dont think a braider should ever assume they are hired for the next day unless specifically asked.

        I would let it go this time, but ask in the future if you leave braids in if that would be the cost.

        One of my horses is extremely easy on his braids, and prefers to have them left in than to have to be rebraided. Not ideal, but his braids look wonderful next day. He is happier not to be braided twice. I dont think its an evil thing to do if the horse tolerates it well.

        Comment


        • #24
          Originally posted by SquishTheBunny View Post
          I can also see the extra charge if you had told her previously that you needed her services for sunday, and now cancelled. However, I dont think a braider should ever assume they are hired for the next day unless specifically asked.
          I don't know what braiders you guys are using, but whenever I hire a braider, I always tell them the horse's plan for the whole show. As in, "He shows Friday and Saturday, so he needs his mane done both days, but he only needs his tail done on Friday since he hacks that day."

          Most busy braiders will be planning their schedules pretty carefully, and last-minute changes are not helpful to them.

          Comment


          • #25
            Originally posted by MHM View Post
            Yes, there are plenty of non-horse businesses that have such a cancellation policy. If you cancel less than 24 hours out, you still pay for the appointment.
            Yeah, this. The outrage at the general concept of paying for "not getting a service" is somewhat funny since it's very common in many instances. Hotel and vacation bookings, spa appointments, etc...you have to cancel before a certain time, or you will be charged a percentage of the fee.

            HOWEVER, in those cases the cancellation policies are laid out for the client. In this case it wasn't, and some commenters are saying WTF is this thing, while others see leave-in fees as totally normal so clearly there's no national standard here.

            There needs to be a discussion about cancellation policies and leave-in policies for that particular braider, that's all. Then OP can decide if she wants to continue using her. Without prior disclosure of these fees OP is certainly not obligated to pay the $15, but may decide to do so for the sake of the relationship.
            Proud Member Of The Lady Mafia

            Comment


            • #26
              I think it's silly. What if your horse was lame or sick, and you decided not to show the second day? Would you still be charged? Dumb.

              Comment

              • Original Poster

                #27
                Sorry if I wasn't clear- I showed 3 days and his mane was braided twice... She did not charge for taking out and redoing at all. Thank you all so much for your thoughts.
                I think I will just write the check for two $50 manes and three $30 tails. If she wants to have a fight about this, let's have one, and I am sure plenty of other girls will be happy for the 25+ weeks of business each year.

                Comment


                • #28
                  Originally posted by Lollipop View Post
                  What if your horse was lame or sick, and you decided not to show the second day? Would you still be charged?
                  I'm interested in the actual answer to this. Has this happened to anyone who routinely uses a braider who charges a leave-in fee?

                  Comment


                  • #29
                    Originally posted by Luminati View Post
                    I think I will just write the check for two $50 manes and three $30 tails. If she wants to have a fight about this, let's have one, and I am sure plenty of other girls will be happy for the 25+ weeks of business each year.
                    Nice. Just ignore the issue instead of being an adult about it. It is so much easier than asking her and clearing the air. :roll eyes:
                    Keith: "Now...let's do something normal fathers and daughters do."
                    Veronica: "Buy me a pony?"

                    Comment


                    • #30
                      wait I'm still confused. Braider braided horse, OP left horse w/ braids in. Did you tell braider Skippy had braids left and no need to do horse next day AT ALL or is braider just charging to take braids out to re-braid. If that's the case then I think it's fair for braider to charge the $15 to take them out. If braider took it upon themselves to take down and rebraid horse after you told them it wasn't necessary, then I would probably suck it up for the braiding but let them know in the future when I say my horse doesn't need braiding and it happens again, I will not pay.

                      Comment


                      • #31
                        I thought the OP stated that she had texted the braider after the end of day 1 to say that she was going to leave the braids in and didn't need her horse braided again for day 2. Then the braider later said she was happy she didn't have to do that horse because she had so much extra work to do. That says to me that (a) the OP did give some notice, at least as soon as she knew her plans and (b) the braider was overloaded and not standing around doing nothing.

                        If that were me, I would contact the braider and ask why I was being charged a "leave in fee". Depending on the response I would most likely say something like "After texting you about not needing braids taken out and redone, I was surprised to see this extra charge on my invoice, particularly after you said you were happy to not have to do the extra braiding job". Give them a chance to make it right (ie adjust the invoice). If the braider resisted, then I would respond with "I really love your work and would like to continue using you, but I do not feel comfortable paying for things that were not discussed in advance or not specifically on the fee schedule we discussed."

                        At that point if they still didn't have a reasonable response then I'd just write out the check for the braiding job and not include the "leave in fee".

                        Comment


                        • #32
                          Originally posted by Luminati View Post
                          If she wants to have a fight about this, let's have one, and I am sure plenty of other girls will be happy for the 25+ weeks of business each year.
                          This is a person who has been doing a good job for you for what sounds like a long time, and you're ready to suddenly drop her over a matter of $15??

                          Really??

                          Comment


                          • #33
                            Sounds as if OP booked the braider several days/weeks ago - the booking was for Sat AND Sun: then Sat at 9PM (or later), OP cancels the previously booked braider appointment for early Sunday am.

                            I doubt the braider was able to fill the spot - despite being gracious on the phone at the time of the cancellation - she probably thought her cancellation fee was going to be paid without the OP lodging a very public complaint on a widely read internet forum

                            Curious how many sharing The Outrage, would expect show management to refund class & administration fees after you decided to scratch classes due to horse being too tired ...

                            Comment


                            • #34
                              The crux of the issue would be between calling it a leave in fee or a cancellation fee. Assuming this is a semi long term business arrangement (assuming >1 business transaction) you would have access to their fee/cancellation policy. I completely understand a cancellation policy since the braider may not be able to fill that spot. A leave in fee is absolutely ridiculous. If I know my horse and they'll be cool with it I'll leave manes in. I shouldn't be charged for your lost of opportunity as a braider. If I hire you for one night and I show two days it's none of your business. Our agreement was fulfilled and terminated when you braided my horse the specific number of times we agreed one whether it be 1 night or 4 nights.

                              Comment


                              • #35
                                Originally posted by MHM View Post
                                This is a person who has been doing a good job for you for what sounds like a long time, and you're ready to suddenly drop her over a matter of $15??

                                Really??
                                And without asking for clarification LOL!! Eh, who cares, sounds like the braider is plenty busy anyway.

                                One thing about the horse world, at least we get the down low on people's behavior. I'm sure that braider will warn most everybody about our OP not paying bills

                                Comment


                                • #36
                                  I can guarantee the braider did not unbraid, much less rebraid for 15.00. Braiders do not unbraid, at least in H/J land. I have actually heard of braiders charging a leave-in fee in the last couple of years.
                                  I agree the OP needs to ask, not just not pay it.
                                  "You can't really debate with someone who has a prescient invisible friend"
                                  carolprudm

                                  Comment


                                  • #37
                                    Originally posted by 2bayboys View Post
                                    I'm curious, if the horse had gotten hurt in the derby and you scratched the next morning's classes, leaving a note on the door or sending her a text to let her know, would she have charged you for the unexpected loss of work?

                                    The extra charge for getting two days showing out of a braid job seems like extortion to me. But you should definitely have let her know about your change of plans.
                                    Leaving a note on the door would be completely obnoxious. How does that actually allow the braider to change her plans to fill the slot? She still has to show up at the appointed time and turn down other business and then she gets all the way there and, "whoops." If that happened to be her only horse of the day and she woke up at 4am just to braid it when the owner could have called after the derby (which OP says she did, btw)...?

                                    Also, 10 hours notice is not enough for a person to fill the slot that you are now leaving empty. As a trainer I plan my lessons and proride slots several days in advance, if someone calls me 10 hours before and says, "Whoops," I generally am not able to fill the slot, and it is probably a slot I have moved around several different appointments so that it could all fit in one week.

                                    I don't think calling the night before leaves the braider enough time to fill the slot that she held for you, so I support the fee. In fact I think she would be justified to charge the whole fee, because she could have charged somebody else the whole fee if she had been able to fill the slot with someone who kept the appointment.

                                    People don't seem to mind when it is the braider suddenly losing $65 worth of income for last minute changes, but when $15 comes out of their pocket (and they are the ones who made the change) all of a sudden it's an issue.
                                    The Noodlehttp://tiny.cc/NGKmT&http://tiny.cc/gioSA
                                    Jinxyhttp://tiny.cc/PIC798&http://tiny.cc/jinx364
                                    Boy Wonderhttp://tiny.cc/G9290
                                    The Hana is nuts! NUTS!!http://tinyurl.com/SOCRAZY

                                    Comment


                                    • #38
                                      I just wanted to say our braider has a LINE of people to fill a spot. Her phone rings all through the night with people looking for a braider or someone to touch up braids. It's crazy. She has never charged a leave in fee.... I'd have to ask her if she has heard of it (let's not give her ideas! ha ha).

                                      I'd ask your braider about it. I adore the woman who does ours and there is no way I would jeprodize the 15 year realationship I have with her over $15. I can think of so many times she bent over backwards to help/juggle her schedule (we have the baby/young horses). It is certainly worth asking about. It could honestly be a mistake. Their brains can be fried by the end of the night!
                                      Come to the dark side, we have cookies

                                      Comment


                                      • #39
                                        I can see a leave in fee if they have to fix any braids which they often have to when they are left in. Think of all of the braids messed up just by crest releases not to mention if they rub or ground shavings into their braids. So I would ask for a clear explanation. If she did something to earn the extra $15 then pay it.

                                        Also be aware braiders are a fairly tight knit community. As one person mention they have seen the "leave in" fee before. So I would not be surprised if it starts being the standard.
                                        Discover the Delgrange Difference
                                        www.selledelgrange.com
                                        https://www.facebook.com/186984224707491
                                        www.ecogold.ca/

                                        Comment


                                        • #40
                                          I think I will send past clients a "leave in" knowledge fee since they learned to post from me...and they DO post at all horse shows...I think I am in the twilight zone regarding this practice...a charge for NOT doing something...smh.
                                          The thing about smart people, is they look like crazy people, to dumb people.

                                          Comment

                                          Working...
                                          X