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Grand Prix Company - Who owns them and how do I contact them?

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  • Grand Prix Company - Who owns them and how do I contact them?

    Grand Prix Company - Who owns them and how do I contact them?

    Their facebook page has not been of any value in that regard, nor the website thus far.

    Thanks in advance if you have any info.
    FREE TACK/APPAREL ADS: BITS AND BARTER BOARD: http://bitsandbarter.proboards.com/i...ay&thread=5450

  • #2
    Frantisi is the US distributor.

    No phone number on website, but email link.

    http://frantisi.com/about.php

    If you still have problems, let me know - I'll try to pull a number for them from our file when I'm working at the tack store this weekend.

    Comment

    • Original Poster

      #3
      Yeah, the response to a customer service issue is getting me hot under the collar....
      FREE TACK/APPAREL ADS: BITS AND BARTER BOARD: http://bitsandbarter.proboards.com/i...ay&thread=5450

      Comment


      • #4
        May I suggest that if you have a problem with something that you bought from Grand Prix that you take it back where you bought it.
        They don't sell direct ( as far as I know ) and usually that means that the responsibility for returns or problems lies with the store where you got it.
        They can contact the company for you.

        Comment

        • Original Poster

          #5
          Unfortunately that isn't the issue.

          Thanks though.
          FREE TACK/APPAREL ADS: BITS AND BARTER BOARD: http://bitsandbarter.proboards.com/i...ay&thread=5450

          Comment


          • #6
            The number is (705) 721-7277

            and address is
            175 Rano Street # 201
            Buffalo, NY 14207-2176

            Comment

            • Original Poster

              #7
              Thanks!!
              FREE TACK/APPAREL ADS: BITS AND BARTER BOARD: http://bitsandbarter.proboards.com/i...ay&thread=5450

              Comment


              • #8
                If you search my old posts, I may have mentioned the name of the guy with whom I spoke at Frantisi to get help on my GPA helmet when the harness broke on my speed air and I was pretty livid. The road was initially bumpy but I was happy with the end result.
                www.quiethavenfarm.com

                Comment


                • #9
                  Originally posted by naters View Post
                  Thanks!!

                  Hope you get the issue worked out to your satisfaction.

                  Comment

                  • Original Poster

                    #10
                    Yeah, this is a pretty bumpy road.

                    Lost four GP coats and a pair of GP boots when the barn and trailer burned down, and just really need model/style info for the insurance company (my old tack store that I bought them from is no longer in existence, and my invoices burned in the fire).

                    So far, they have ignored my requests, and/or talked down to me ("oh, well that is just our base model, its not like you spent a lot").

                    Well, for me 4 GP coats, and a GP pair of boots was a LOT of overtime shift hours. I sure felt like I spent a lot.

                    Still have no information, but one guy did say he would take a look at my pictures to help identify the remnants of burned fabric.
                    FREE TACK/APPAREL ADS: BITS AND BARTER BOARD: http://bitsandbarter.proboards.com/i...ay&thread=5450

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