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Blanket issues-AKA, please help me not be out 160 bucks!

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  • Blanket issues-AKA, please help me not be out 160 bucks!

    So here's the deal. I bought a rhino blanket on december 23 for the above mentioned amount of 160$. Looked good, was SUPPOSEDLY 1200 denier. Put it on, and my colt decided he would test it out for me right away (how gracious of him). In 24 hours he'd lost a strap and had cuts in the material. It soldiered on though... until this week. I played ' scavenger hunt' in the pasture to find all the pieces he'd torn it into whilst he gleefully showed his 'toys' to my other horse.

    So it happened in less then a month. Do I see if my tack shop will take it back? Does horseware have a warranty on rhino blankets? Or am I really screwed out 160 dollars on top of having to buy a new (more expensive) blanket??

    Thanks for the help in advance guys!!

  • #2
    Did your tack shop sell it to you as being 1200D? I think that all Rhinos are only 1000; not that it's a huge difference, but if the blanket was misrepresented, I think they're obligated to take it back. If not, I hate to say it, but you're probably out the $160 . But you could take it in and let them know; at least they can recommend that the next person with a youngster purchase something sturdier.

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    • #3
      They have to have a warranty that lasts longer than a month. Contact the tack shop and ask them how to proceed. If its Dover they will take back anything for any reason. I know people have problems with their shipping and such but return policies don't get better than that.
      McDowell Racing Stables

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      • #4
        The only warranty I'm aware of is the waterproofing warranty. I've learned to only deal with my local tack shop. They stand behind their products.

        My guys decided to destroy a Rambo Duo liner. Somehow one of them managed to pull it out from under the blanket, shredded the liner. They also removed a Rambo Supreme blanket with the liner. I found it laying on the ground, completely buckled, with not a mark on it. Way to go, Rambo. Glad I didn't see it coming off, I probably would have been horrified.
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        • #5
          good deal alert

          Friday afternoon alert. Over on ebay some some is selling a size 81 optimo for 1/2 price.
          Don't know if the liner and neck rug are included, but if they are it's a good deal.

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          • #6
            Check if it's "rip stop" fabric - if yes, then you should have no problems with the warranty!

            If your tack shop seems hesitant, contact Horseware Ireland directly (they do have a US website, & I'd assume a US distributor) - if nothing else, you should get a replacement blanket ... though you might want to ask for a blanket "credit" & upgrade to a Rambo.

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            • Original Poster

              #7
              First off thanksfor the replies I tried contacting the tack shop and they gave me some crap about the blanket not being warranteed (spelling?)for 'horse abuse'. Uh, I didn't have it on long enough for it to be abused (out of the 30 days I've had it, he's worn it about five days.). They said they could give it to the repair lady-no thanks- so I contacted horseware like one poster mentioned. Horseware said to take it back to the tack store and they should fully reimburse me!! They said thinks have a one year warranty... im not sure if it will all work out but I should find out by tomorrow!

              On another note... anyone recommend blankets that wear like iron? I don't want this happening again...!

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              • #8
                If you're trying to fit substantial shoulders & neck (think Welsh Cob), then Bucas fits very well & seems to stand up fairly well - even the under $100 "Freedom" has "rip stop" fabric: the hoof prints are there & teeth took out a small chunk of material, but damage is contained to the hit zone.
                I do prefer the Smartex line with "stay dry" lining as it can be put on a wet horse & has sturdier fabric but it's also twice the cost of the Freedom line.

                My fav tack shop sells alot of Horseware Ireland blankets & has had very few complaints & only good experiences with HI.

                There are some good sales on blankets now (Beval has their line at 40% off & there's a recent thread on them).

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                • #9
                  This isn't going to help you with this blanket, but here's something to consider for the future. If you bought it at Dover, they would have replaced it.
                  "We're still right, they're still wrong" James Carville

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                  • #10
                    I do blanket repairs and often see blankets that have only been worn once or twice.
                    I don't think any blanket manufacturer will guarantee against 'horse abuse'.

                    Can you move your horse to another turnout area away from the blanket eaters?

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                    • Original Poster

                      #11
                      Just an update, in case anyone else is having problems:

                      Took it back to the tack shop, they reimbursed me and I upgraded to the original rambo (they had an old one, so it only cost me 40 more bucks!). I would have loved to buy it at dover like chism suggested, but it was store credit only... but I will remember that for the future (he's likely to outgrow it).

                      And for what it's worth, the horse's he's with weren't the ones that destroyed the blanket. He actually ripped the front straps off himself and got himself out of the blanket. These animals are big, and play hard--160 dollars for a medium weighted blanket SHOULD hold up for at least 24 hours (not to mention a season!).

                      So far, he's been in the rambo original and not one tear, or any lost straps. So my conclusion is Rhino = FAIL. ETA: BUT, Horseware = Epic win for taking it back!

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                      • #12
                        I have a Rhino blanket that is falling apart. It is about two or three years old and the fabric is just like coming unwoven. It is all puckered and it falls apart if you barely touch it. I have not used it much this year because it wasn't fitting that horse very well. I had a Rhino sheet that did the same thing a couple years ago. Both were bought through Dover. Don't think I kept the receipt though. I was thinking of sending it back to Horseware. Just not sure what to do.

                        Any suggestions? Anyone else have this problem?

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                        • #13
                          What happened to Rhino's, they used to be so good! I had one on my horse for years, then, one day when it was in the trunk of my car, I got rear ended, smashing the trunk in so I couldn't open it to get my blanket it on, then it rained for like, 4 days in a row, ruining my blanket.

                          Anyway, I guess I won't be getting another one after all the negative reviews I've been seeing on here.

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                          • #14
                            Lookma, try and do a search here on rhinos and you will turn up many people with the same complaints about their rhinos. I have never had that problem with the Rambos as I did with my one rhino.

                            We had colder and wetter than usual weather lately and I wanted something heavier than my Rambo lightweight. Not being able to afford another Rambo, I bought the Bit of Britain medium weight (on sale for $125). I liked the fit on my horse (although I am going to have Velcro sewn into the front) and the front clipsm(instead of buckles) and even though he did not need to wear it long, it has held up well.

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                            • #15
                              New Blanket suggestion

                              The new Rambos aren't very good any more. I recently bought a Baker turnout, it's 1200 denier, waterproof, and fits great... for half the price of a Rambo. No plastic parts either!

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