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Who was the boot guy at AEC'S?

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  • Who was the boot guy at AEC'S?

    Hi All,

    NEED HELP. Does anyone know who the guy was selling the custom made boots this year at the AEC's? He was right next to Brant Gamma....had them for 550. My daughter's aunt ordered a pair, and we can't find out who he is....she is looking for the receipt, but I need to get hold of him. Thanks everyone.
    May the sun shine on you daily, and your worries be gone with the wind.
    www.mmceventing.com

  • #2
    I just received an e mail about this and referred the sender to Sarah who did the vendors. I assume this is the same matter?
    Sarah@rempala.us

    flutie

    Comment

    • Original Poster

      #3
      same person

      Yup. Hopefully hear something soon from someone...thanks for all your help!!!
      May the sun shine on you daily, and your worries be gone with the wind.
      www.mmceventing.com

      Comment


      • #4
        Flutie1,

        Thanks for the email addy. I have been wondering about the boots that I ordered. I had expected them to come in by now. Hopefully, there is not a problem.
        When in Doubt, let your horse do the Thinking!

        Comment


        • #5
          Originally posted by Auburn View Post
          Flutie1,

          Thanks for the email addy. I have been wondering about the boots that I ordered. I had expected them to come in by now. Hopefully, there is not a problem.
          I'll also go through the chaotic heaps of paper in my office and see if by any chance I may have a vendor map. I'll advise either way, and hopefully sarah can help too.

          flutie

          Comment

          • Original Poster

            #6
            Thanks Sara and Flutie....Just getting bit concerned as I haven't heard nary a word about ours....
            May the sun shine on you daily, and your worries be gone with the wind.
            www.mmceventing.com

            Comment


            • #7
              I too ordered boots at the AECs and was told that the lead time was three months. Since the AECs were in mid September, we should be seeing them soon. The company is La Mundial; e-mail lamundial@andinanet.net; customer service: 561-459-4943; Cell - 817-734-6378 -- from their flyer.

              They were exhibiting at a recent Equestrian Expo in Grayslake, IL and I talked with the same young man that was at the AECs and confirmed the timing. I would hope to see my boots by mid-December or no later than mid-January.

              Hope this helps.

              Comment


              • #8
                Originally posted by BBowen View Post
                I too ordered boots at the AECs and was told that the lead time was three months. Since the AECs were in mid September, we should be seeing them soon. The company is La Mundial; e-mail lamundial@andinanet.net; customer service: 561-459-4943; Cell - 817-734-6378 -- from their flyer.

                They were exhibiting at a recent Equestrian Expo in Grayslake, IL and I talked with the same young man that was at the AECs and confirmed the timing. I would hope to see my boots by mid-December or no later than mid-January.

                Hope this helps.
                As always, Becky comes through in her lovely quiet way with the answer! She is Godlike!!

                Comment


                • #9
                  LA Mundial

                  Just to let you know-we have ordered and received boots from them and have been very satisfied. Excellent customer service. Recommend them highly. Great product and fit for the money.

                  Comment


                  • #10
                    I also ordered boots while I was there and he quoted me boots arriving around the 15th of December. Hopefully mine don't get hijacked in customs like they did the last time I ordered boots from out of the country!

                    Comment


                    • #11
                      Just got a call this morning regarding my boots. They were verifying my shipping address. So those of you who ordered at the AECs may have their boots soon. Have no clue how long it take on the shipping especially with Christmas getting close. At least I will be expecting them.

                      Comment


                      • #12
                        Please everyone---post pics when they arrive! I'm sure there are lots of us (well, at least me anyway) that would love to see what they look like. I'm going to have to go custom for my next pair and I'm VERY tempted by their pricing.
                        Flip a coin. It's not what side lands that matters, but what side you were hoping for when the coin was still in the air.

                        You call it boxed wine. I call it carboardeaux.

                        Comment


                        • #13
                          I got a call today. They wanted to confirm my address and make certain that UPS would come out to my house. I do live in Dry Ridge, but we truly are not in the boonies.

                          I can't wait to see them. Of course, my DH has said that I cannot ride in them until after Christmas.

                          Has anyone gotten their boots, yet?
                          When in Doubt, let your horse do the Thinking!

                          Comment

                          • Original Poster

                            #14
                            Sigh, no one has called us yet....was hoping to put them under the tree for daughter. Was her Christmas gift this year. They had said by 12/15. But might not get them by Christmas looking like...sigh.

                            Where they coming from? Eucador? I think that was what they said when I called...

                            Anyway, when you guys get them, post pics please. Can't wait to see them.
                            May the sun shine on you daily, and your worries be gone with the wind.
                            www.mmceventing.com

                            Comment


                            • #15
                              Gold2012, you may still get them this month. I think the only reason that Auburn and I got calls was due to our addresses. Mine has a weird street number and it was showing that the address didn't exist, and it sounds like they weren't sure if UPS delivered in Auburn's area. If you have a normal address in a familiar city, there probably isn't a need to call.

                              Comment


                              • #16
                                BBowen,

                                I had never considered about the funny address being a problem. Mine has very few numbers, but a very long (five word) street address. It was probably quite confusing to someone from Equador.

                                In Kentucky, most roads lead to Mount Zion.
                                When in Doubt, let your horse do the Thinking!

                                Comment


                                • #17
                                  Auburn, too funny. Mine is just the opposite -- simple street name but the numbers are weird, 5N475. It even confuses my GPS. Thank goodness I know my way home. :-)

                                  Comment


                                  • #18
                                    I ordered boots from lamundial at the Robert Murphy HJ show at the KY Horse Park over the 4th of July weekend. Come mid November I still had not received my boots, despite the fact they had put a $630 charge on my Master Card in early September. Yes, 630, when they had stated 550 for the boots. I called repeatedly to find the delivery status and was asked for my customer order #, which I had no idea what it was. They were so very rude and angry that I didn't have my order #. Whatever happened to a customer name? Anyway, many calls later I received my boots mid November, a size too small and w/o the square toes I ordered. After calling Customer Service I was instructed to return them (at my expense) to be corrected. I said how can you correct "custom" boots which you obviously got wrong in the first place? They said we will just add a few numbers to it. Well, that's not custom to me. That's guesswork. I could have bought OTC boots.

                                    Now, after having spent $80 more than promised, and an additional $50 to ship back, it is mid December and I still have no boots. And absolutely NO response, either. NO RESPONSE. And I'm out $700.

                                    And I know another local rider who has been having similar difficulty.

                                    Their Customer Service, accuracy and dependability is very very poor, IMHO.

                                    If you want custom boots, order them from Dehner or someone reputable. This company is definitely not.

                                    Comment


                                    • #19
                                      Oh, no! My husband will flip out if we are over charged. This was a huge expense for us, as it was. Now that my DH is retiring, it would be even a bigger hit.

                                      My dressage instructor gets her boots made in Brasil. They are lovely. She had not heard of this company.

                                      OK. Call me officially nervous.

                                      Geri'nDarth,

                                      I hope that they get your order correct this time. What a nightmare for you.
                                      When in Doubt, let your horse do the Thinking!

                                      Comment


                                      • #20
                                        What a bad experience. So sorry this happened to you.

                                        I will say that the amount that hit my charge card was exactly what they said it would be. Also, before I made the purchase, I talked with friends that had boots made through this company and they had a good experience.

                                        But, you never know. The jury is still out until I actually have my boots.

                                        Comment

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