• Welcome to the Chronicle Forums.
    Please complete your profile. The forums and the rest of www.chronofhorse.com has single sign-in, so your log in information for one will automatically work for the other. Disclaimer: The opinions expressed here are the views of the individual and do not necessarily reflect the views and opinions of The Chronicle of the Horse.

Announcement

Collapse

Forum rules and no-advertising policy

As a participant on this forum, it is your responsibility to know and follow our rules. Please read this message in its entirety.

Board Rules

1. You’re responsible for what you say.
As outlined in Section 230 of the Communications Decency Act, The Chronicle of the Horse and its affiliates, as well Jelsoft Enterprises Ltd., the developers of vBulletin, are not legally responsible for statements made in the forums.

This is a public forum viewed by a wide spectrum of people, so please be mindful of what you say and who might be reading it—details of personal disputes are likely better handled privately. While posters are legally responsible for their statements, the moderators may in their discretion remove or edit posts that violate these rules. Users have the ability to modify or delete their own messages after posting, but administrators generally will not delete posts, threads or accounts upon request.

Outright inflammatory, vulgar, harassing, malicious or otherwise inappropriate statements and criminal charges unsubstantiated by a reputable news source or legal documentation will not be tolerated and will be dealt with at the discretion of the moderators.

2. Conversations in horse-related forums should be horse-related.
The forums are a wonderful source of information and support for members of the horse community. While it’s understandably tempting to share information or search for input on other topics upon which members might have a similar level of knowledge, members must maintain the focus on horses.

3. Keep conversations productive, on topic and civil.
Discussion and disagreement are inevitable and encouraged; personal insults, diatribes and sniping comments are unproductive and unacceptable. Whether a subject is light-hearted or serious, keep posts focused on the current topic and of general interest to other participants of that thread. Utilize the private message feature or personal email where appropriate to address side topics or personal issues not related to the topic at large.

4. No advertising in the discussion forums.
Posts in the discussion forums directly or indirectly advertising horses, jobs, items or services for sale or wanted will be removed at the discretion of the moderators. Use of the private messaging feature or email addresses obtained through users’ profiles for unsolicited advertising is not permitted.

Company representatives may participate in discussions and answer questions about their products or services, or suggest their products on recent threads if they fulfill the criteria of a query. False "testimonials" provided by company affiliates posing as general consumers are not appropriate, and self-promotion of sales, ad campaigns, etc. through the discussion forums is not allowed.

Paid advertising is available on our classifieds site and through the purchase of banner ads. The tightly monitored Giveaways forum permits free listings of genuinely free horses and items available or wanted (on a limited basis). Items offered for trade are not allowed.

Advertising Policy Specifics
When in doubt of whether something you want to post constitutes advertising, please contact a moderator privately in advance for further clarification. Refer to the following points for general guidelines:

Horses – Only general discussion about the buying, leasing, selling and pricing of horses is permitted. If the post contains, or links to, the type of specific information typically found in a sales or wanted ad, and it’s related to a horse for sale, regardless of who’s selling it, it doesn’t belong in the discussion forums.

Stallions – Board members may ask for suggestions on breeding stallion recommendations. Stallion owners may reply to such queries by suggesting their own stallions, only if their horse fits the specific criteria of the original poster. Excessive promotion of a stallion by its owner or related parties is not permitted and will be addressed at the discretion of the moderators.

Services – Members may use the forums to ask for general recommendations of trainers, barns, shippers, farriers, etc., and other members may answer those requests by suggesting themselves or their company, if their services fulfill the specific criteria of the original post. Members may not solicit other members for business if it is not in response to a direct, genuine query.

Products – While members may ask for general opinions and suggestions on equipment, trailers, trucks, etc., they may not list the specific attributes for which they are in the market, as such posts serve as wanted ads.

Event Announcements – Members may post one notification of an upcoming event that may be of interest to fellow members, if the original poster does not benefit financially from the event. Such threads may not be “bumped” excessively. Premium members may post their own notices in the Event Announcements forum.

Charities/Rescues – Announcements for charitable or fundraising events can only be made for 501(c)(3) tax-exempt organizations. Special exceptions may be made, at the moderators’ discretion and direction, for board-related events or fundraising activities in extraordinary circumstances.

Occasional posts regarding horses available for adoption through IRS-registered horse rescue or placement programs are permitted in the appropriate forums, but these threads may be limited at the discretion of the moderators. Individuals may not advertise or make announcements for horses in need of rescue, placement or adoption unless the horse is available through a recognized rescue or placement agency or government-run entity or the thread fits the criteria for and is located in the Giveaways forum.

5. Do not post copyrighted photographs unless you have purchased that photo and have permission to do so.

6. Respect other members.
As members are often passionate about their beliefs and intentions can easily be misinterpreted in this type of environment, try to explore or resolve the inevitable disagreements that arise in the course of threads calmly and rationally.

If you see a post that you feel violates the rules of the board, please click the “alert” button (exclamation point inside of a triangle) in the bottom left corner of the post, which will alert ONLY the moderators to the post in question. They will then take whatever action, or no action, as deemed appropriate for the situation at their discretion. Do not air grievances regarding other posters or the moderators in the discussion forums.

Please be advised that adding another user to your “Ignore” list via your User Control Panel can be a useful tactic, which blocks posts and private messages by members whose commentary you’d rather avoid reading.

7. We have the right to reproduce statements made in the forums.
The Chronicle of the Horse may copy, quote, link to or otherwise reproduce posts, or portions of posts, in print or online for advertising or editorial purposes, if attributed to their original authors, and by posting in this forum, you hereby grant to The Chronicle of the Horse a perpetual, non-exclusive license under copyright and other rights, to do so.

8. We reserve the right to enforce and amend the rules.
The moderators may delete, edit, move or close any post or thread at any time, or refrain from doing any of the foregoing, in their discretion, and may suspend or revoke a user’s membership privileges at any time to maintain adherence to the rules and the general spirit of the forum. These rules may be amended at any time to address the current needs of the board.

Please see our full Terms of Service and Privacy Policy for more information.

Thanks for being a part of the COTH forums!

(Revised 1/26/16)
See more
See less

fine-used-saddles.com

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • fine-used-saddles.com

    What's up with them?

    I am saddle shopping (hate it) and there are a couple of saddles of this site that look interesting. However, listed phone number is disconnected. The site says email is the preferred method of contact. So I email asking for a phone call. More than a day later, I get a vague response which I follow up this another request for a phone call. That was 3 days ago, no further response.

    Did I mention I hate saddle shopping

    Rant over.
    See those flying monkeys? They work for me.

  • #2
    I just talked to her about three days ago. She returned my call within about six hours. Not sure what is up.

    Comment


    • #3
      Hmmm, that's weird. I never tried phoning them, but I did email. I won't say they were super fast about returning the email, but they did and I got the information I needed. I have to say I've called SEVERAL tack stores/saddle sellers and have not received a call back. I guess folks just don't need the $$. I'm a serious buyer with need for 2 upper end saddles, go figure!!

      Comment


      • #4
        nhwr, btw, I tried sending you a PM, but your box is full....

        Comment


        • #5
          I sold a saddle thru them...not the swiftest to get back to me each time I emailed, but they got the job done at a decent price and mailed payment right away.

          Comment


          • #6
            i likw trumbull mountain for saddle shopping

            Comment

            • Original Poster

              #7
              Dune, I'm a dinosaur,lol. PM's should work now.


              Thanks for the heads up about Trumbull Mountain, chisamba. I'll check them out too.

              I just sent 2 saddles back to Pelham. They were super efficient but sadly the saddles didn't fit the princess.

              Once I find the right saddle, I have a couple I need to sell. I wouldn't be very happy with a reseller who wasn't prompt getting back to prospective buyers
              See those flying monkeys? They work for me.

              Comment


              • #8
                Originally posted by chisamba View Post
                i likw trumbull mountain for saddle shopping
                I second this. Wonderful to work with and always a prompt response.
                Dawn

                Patience and Consistency are Your Friends

                Comment

                • Original Poster

                  #9
                  Just got off the phone with Trumbull. I spoke to Rich, very nice and knowledgable. I am making a wither tracing and taking some pics for them.

                  We'll see what they suggest
                  See those flying monkeys? They work for me.

                  Comment


                  • #10
                    I love Trumbull and Black Country saddles. I have corresponded a few times with fine used saddles. They are not always johnny on the spot but they have answered promptly at times, and 2-3 days later at other times. I am guessing it is a one or two person operation. They do have a fb page...
                    http://behindthebitblog.com
                    Dressage, riding, sport horse blog
                    BTBbrowbands.com
                    Unique browbands for dressage and hunter riders

                    Comment


                    • #11
                      I have sold a saddle before through fine used saddles and had a positive experience.

                      I have another dressage saddle listed for sale with them right now...needless to say, I'm not trilled there are buyers out there trying to get in touch with Patricia without any luck... I really need my saddle to sell..ugh

                      Comment


                      • #12
                        I have used skylands saddlery to buy and sell saddles.with great success. Since the owner is a saddle fitter she will take consignments in the road for potential buyers and they move quite quickly. They also do ship / eBay etc.

                        Comment


                        • #13
                          I have not had great experiences with fine-used. They are not always responsive (as you can see) and I have found that their descriptions on the site are sometimes inaccurate. This issue is compounded by shipping rates that are higher than most. Most people I know love them so I would say that my opinion is a minority, but I would be hard-pressed to deal with them again.
                          "You become responsible, forever, for what you have tamed." - The Little Prince

                          Comment


                          • #14
                            She is a one person operation. I live less than 10 miles from her so I have the benefit of trying more than one saddle at a time and not paying shipping.

                            Sometimes she is super responsive, other times it takes a day. I think it depends how busy that particular day is for her.

                            Comment


                            • #15
                              Been There...done that! But so glad we have these places to try from!

                              Numerous times I(and a few friends too) have tried saddles from Fine Used Saddles and it was all great...so this makes me sad. Hope it is just a hiccup as they do a very expert job of it.

                              Skylands was just ok...nice to have the fitter involved in shop- but really spotty communication....

                              That said... my favorite place to try/buy from is Jen at Meadows Tack...(formerly Mahtowa Meadows) as a Hennig lover she brings in only the best saddles and is very good at describing them and helping you find the right one with no stress. She is now selling a few other brands of saddles and tack as well...!

                              The "Holy Grail" is out there...good luck! :-)

                              Comment


                              • #16
                                Actually the lady that owns fine used saddles has been volunteering in Oklahoma...so that may be why she is slow to respond right now.

                                Comment


                                • #17
                                  Hi all, this is Patricia at Fine Used Saddles. Someone pointed me to this thread and I'm quite concerned, naturally. I had someone else report not being able to get through on the phone a week or two ago but I thought it was a fluke or momentary glitch.

                                  Has anyone else had this problem? Was there an AT&T robot message? Did you not get voice mail? Did it just ring and ring? We've been getting a pretty steady flow of normal phone calls, still.

                                  I'm also concerned about some intermittent technical difficulties with email. I've still been getting 50+ emails per day, but I've had a few clients report sending consignment applications that we haven't received. I can understand how if someone sent a question and didn't hear back from us because we didn't get it, that we might just never know.

                                  I'm trying to get to the bottom of things, and I'm so sorry for any inconveniences. We work hard and this is a two-person Monday through Friday operation, to answer that question. Sometimes one email or message out of many will fall through the cracks somehow and after the weekends it may take me a couple of days to catch up with the email flow. However, I'm concerned there is something going on not due to failure on my part, personally.

                                  Please PM me if you like. We want to get whatever is going diagnosed and fixed ASAP. I've answered 2 calls whilst typing this response. It's hard to know if something is wrong if I'm not told directly. Things seem normal on this end.

                                  Thanks so much in advance for any light shed on these issues.

                                  Many thanks,

                                  Patricia Cooper
                                  Fine Used Saddles
                                  ------------------------------------------------------------
                                  Patricia Cooper, Fine Used Saddles

                                  www.fine-used-saddles.com

                                  Comment


                                  • #18
                                    And just another note about shipping costs... we always ship with insurance and that can add a cost just as expensive as freight itself. I think others are just risking it. Our policy is not to do that, in order to ensure the safety of the high end saddles we are custodian of until sold.
                                    ------------------------------------------------------------
                                    Patricia Cooper, Fine Used Saddles

                                    www.fine-used-saddles.com

                                    Comment


                                    • #19
                                      I've heard nothing but good about Patricia and Fine Used Saddles. I know how hard it is to be a one-person show, and the fact that she's concerned enough to follow up on this tells me a LOT about her commitment to her business and her customers.
                                      Kitt Hazelton
                                      Saddle Fitter
                                      www.pantherrunsaddlery.com
                                      www.saddlefitter.blogspot.com

                                      Comment


                                      • #20
                                        Originally posted by FreeFa11 View Post
                                        And just another note about shipping costs... we always ship with insurance and that can add a cost just as expensive as freight itself. I think others are just risking it. Our policy is not to do that, in order to ensure the safety of the high end saddles we are custodian of until sold.
                                        I'm in Canada & your shipping fees were spot on - I couldn't ship any cheaper!
                                        I also cannot imagine shipping saddles without insurance

                                        Most US dealers/shops I spoke with would not even consider sending a saddle to Canada unless it was a final sale!

                                        Comment

                                        Working...
                                        X