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Questions asked to trainer, & U got this answer about unbroke young horse what . . .

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  • Questions asked to trainer, & U got this answer about unbroke young horse what . . .

    . . . .Would you think?

    Horse will have been there one month on Friday. Five days after initial arrival, horse was checked on and had learned in five days to: lunge wtc, free jump, wear surcingle, ground manners. A bit of the following has been done when checked on last week, hence some of the questions.

    QUESTIONS someone asked me, and then passed them on to trainer:

    I have people asking for more pics and video. They have also asked me a bunch of questions that I don't know the answers to. Don't laugh when you see some of the questions! :-)

    Would it happen to be convenient for me to come over sometime tomorrow to put
    dressage tack on and work (horse), so I can get better pics
    and video?

    (blah, blah, blah - edit) . . . .

    1) Does he stand quietly while tied, cross tied, or held for farrier
    and vet?
    (He did here while tied, not sure about there.
    Don't know if you tie him. He did not stand quietly in place when I
    trimmed his feet - moved away from pressure instead of standing still
    (like (other horse) did.).
    2) Is he mouthy, pushy, or get fed treats? (Not sure how to answer
    this one. Was never fed treats here as I don't like pushy horses,
    plus he was already pretty oral. Not sure about there.).
    3) What sort of work is being done with him and how often?
    4) How often is he jumped and how high?
    5) Is he lunged a lot for a young horse? How many days per week and
    for how long?

    6) Does he lunge in a circle properly? (Did not lunge as well last week (AS HOW HE DID when I saw him 5 DAYS AFTER ARRIVING). Kept coming
    in on circle. Not sure if this is the norm.).
    7) Does he lunge in a bridle with side reins walk, trot, and canter? (emailed me picture of horse in bridle).
    (Don't know.).
    8) Does he ground drive walk, trot, and whoa in a bridle? (Not sure. (said she'd GD'd at walk. did not hear back if she did more).
    9) Does he long line walk, trot, canter, and whoa in a bridle? (Not sure.).
    10) Has anyone draped themselves over his back? (Don't know. Witness her standing on mounting block and touching horses back.)
    11) Has he been mounted? (Don't think so.).
    12) Has he been ponied? (Don't think so.).

    Let me know if there is any time for you that works for me to get the
    pics pictures and video.

    REPLY:
    I might beable to do it i have the 18th open 24th 25th 27 27 i have
    open lit je know thay are both doing very nice
    This person is very low key, only has 4-5 horses in training, and does a ton of ground work. She has written emails that contained more than one run on sentence before.

    What would you think if you got that minimal response???
    Last edited by Fantastic; Feb. 14, 2011, 06:44 PM.

  • #2
    That she answered you from a mobile device
    "Adulthood? You're playing with ponies. That is, like, every 9 year old girl's dream. Adulthood?? You're rocking the HELL out of grade 6, girl."

    Comment


    • #3
      Is this a horse you have in training with her or one that you are looking to buy?

      Comment

      • Original Poster

        #4
        Ha, ha, ha! That one did occur to me!

        However, considering that there is a buyer asking questions and wanting more video and pics, I would have expected a courteous, "I'll answer your questions later" sentence, too.


        Problem is, specific questions about the other horse were asked on another day, and there was never any response. Hence the opinions wanted.

        Comment

        • Original Poster

          #5
          Originally posted by SaddleUp158 View Post
          one that you are looking to buy?

          Ha, ha, ha! Another funny! I ABSOLUTELY do not need to buy another horse!!!


          This is one of my horses in training with her. She has two of mine.

          Comment


          • #6
            Originally posted by Fantastic View Post
            . . . .Would you think?

            Horse will have been there one month on Friday. Five days after initial arrival, horse was checked on and had learned in five days to: lunge wtc, free jump, wear surcingle, ground manners. A bit of the following has been done when checked on last week, hence some of the questions.

            This person is very low key, only has 4-5 horses in training, and does a ton of ground work. She has written emails that contained more than one run on sentence before.

            What would you think if you got that minimal response???
            I'd be tempted to skip doing e-mails and make a phone call later in the evening when you are reasonably certain she won't be in the barn....if it wakes her up that's tough...at least you'll be in touch.

            When I do training with a horse I do an initial evaluation, with the owner and on arrival of the horse, of what the horse knows/doesn't know (I made up a 4+ page checklist and score each item while the owner is doing whatever that item is with the horse...want to give the horse the benefit of having a familiar person asking for things so he does his best). Then sit down with the owner and work up a "lesson plan" on what I will work on first and why, when there needs to be another evaluation done (use the same score sheet so improvements or lack of can be seen easily), how long to expect what to take. I schedule the repeat evals and have the owner initial it after going over it with them. And I make my phone calls for answering questions/making suggestions etc in the evening between about 7 and 8 or maybe 9....this keeps owners out of my hair during the day and allows me to focus on the horses during the day and the owner issues in the evening.
            Colored Cowhorse Ranch
            www.coloredcowhorseranch.com
            Northern NV

            Comment


            • #7
              Originally posted by Fantastic View Post
              Ha, ha, ha! Another funny! I ABSOLUTELY do not need to buy another horse!!!


              This is one of my horses in training with her. She has two of mine.
              Oops sorry! I promise I read your post, but must not have allowed it to fully sink in. hehe

              Comment


              • #8
                I think you MIGHT be ticking off your trainer alittle

                Not all trainers are good "people persons" but that sure doesn't make them bad trainers.

                I sent one of my horses to probably one of THE best young horse dressage trainers in my region and -- trust me -- as good as she was with the horse she was not the best in terms of communication.

                Also, I was alittle confused by the dialogue in your post. Was it you asking all these questions or were customers asking YOU these questions, which you later asked the trainer?

                If so, I would agree that after only 30 days you are pushing things abit.

                Is the trainer getting a commission for marketing your horse? If not, maybe just ask her "I'm getting alot of interest in this horse, but I need better pics & video of him <under saddle, doing ground work, free jumping, whatever>.

                "When would be a good time to come get that?"

                HOW the trainer gets the horse going (laying on his back, lunging, etc) is not really the issue -- it's if he actually gets there. I would assume you've already researched your trainer's method, so you are happy with that.

                Personally, I would tell buyers the horse only has 30 days, so what do they expect?

                Comment


                • #9
                  I can't really tell what you are asking of whom and why. Talkee on dee telephoney.

                  Comment

                  • Original Poster

                    #10
                    [QUOTE=Kyzteke;5428307]
                    Was it you asking all these questions or were customers asking YOU these questions, which you later asked the trainer?
                    Interested party asked me these questions, and I passed them on.


                    [QUOTE=Kyzteke;5428307]
                    Is the trainer getting a commission for marketing your horse? If not, maybe just ask her "I'm getting alot of interest in this horse, but I need better pics & video of him <under saddle, doing ground work, free jumping, whatever>:
                    Heck no. She already knew I'd had a lot of interest in the horse - came over last week and I mentioned I'd eventually need more video then. Then, I had the questions come.



                    [QUOTE=Kyzteke;5428307]
                    Personally, I would tell buyers the horse only has 30 days, so what do they expect?
                    That's a good response to the interested party, but you know how detailed some buyers can get!

                    Comment


                    • #11
                      [quote=Fantastic;5428409
                      That's a good response to the interested party, but you know how detailed some buyers can get! [/quote]

                      Well, you tell them the trainer is doing the training, not you! In general you would expect a young horse to tie, clip, bath, load and a horse with an English start to lunge w/side-reins, carry a rider fairly reliably at w/t and maybe some canter and start to be exploring contact at about 60 days.

                      That is just a general guideline.

                      Meanwhile, if you've worked with the trainer before and like her job, then get out of her way and let her do it. She should tell you her "general" schedule for starting a horse, as most trainers use the same system over and over unless they run into glitches.

                      Then make an appt. to get your video and pics and tell buyers: here's what he looks like at 60 days.

                      Who cares if someone laid on his back or not?

                      Comment


                      • #12
                        When you sent the questions did you also send what you have in parenthases? That was very confusing to me b/c it looked like you answered your own questions even though you didn't know a lot of the answers. I would have just sent the questions. You also didn't ask her to specifically respond to your questions, so maybe she was confused too. (You did ask her specifically about time to stop by).

                        Some people prefer email, others are better at communicating over the phone. I would give her a call.

                        Comment


                        • #13
                          If I forwarded those questions to my trainer, he would tell me that his job is to RIDE the horse, not WRITE novels! I think it would be reasonable to ask those questions in person, but don't expect the trainer to spend an hour on the PC trying to come up with a written response.
                          Last edited by siegi b.; Feb. 15, 2011, 04:54 PM.
                          Siegi Belz
                          www.stalleuropa.com
                          2007 KWPN-NA Breeder of the Year
                          Dutch Warmbloods Made in the U. S. A.

                          Comment


                          • #14
                            I hate bad spelling & grammar more than anyone, but I'd be inclined to give the benefit of the doubt here.

                            First of all, Your email & post are confusing. She might have thought you sent all those Q&As along as an FYI, like Look at all this interest I am getting. If you need specific details, like Have you laid over Dobbin's back yet? ... maybe just ask those FEW specifics instead of forwarding a long email and expecting her to fill in the blanks.

                            Secondly, a lot of people have trouble with mobile devices. I'd give her credit for trying to respond promptly and get something set up with you.

                            Finally, consider that without a commission, she really isn't all that invested in the sale process. It's nice that she is offering up so many dates for you to come take additional photos & video.

                            It sounds like you have a good trainer who you trust. So maybe she'll never win a Pulitzer. Focus on the positive and help to fill in the gaps with the communications as best you can. And maybe don't insult her on the internet, because she might just read more than she writes.
                            "You become responsible, forever, for what you have tamed." - The Little Prince

                            Comment


                            • #15
                              Originally posted by siegi b. View Post
                              If I forwarded those questions to my trainer, he would tell me that is job is to RIDE the horse, not WRITE novels! I think it would be reasonable to ask those questions in person, but don't expect the trainer to spend an hour on the PC trying to come up with a written response.
                              This.

                              And some of the questions would have me running away from those buyers. I'd tell anyone interested that you will be doing a sales video when the horse is 60 days under saddle and in that video I would show the horse on crossties, being tacked up and ridden.
                              Mary Lou
                              http://www.homeagainfarm.com

                              https://www.facebook.com/HomeAgainFarmHanoverians

                              Member OMGiH I loff my mares clique

                              Comment


                              • #16
                                Originally posted by siegi b. View Post
                                If I forwarded those questions to my trainer, he would tell me that is job is to RIDE the horse, not WRITE novels! I think it would be reasonable to ask those questions in person, but don't expect the trainer to spend an hour on the PC trying to come up with a written response.
                                This too.

                                And like HAF said, I don't understand much of the purpose of such questions...This is a horse that only had a month of training yet...what are the buyers expecting?

                                Anyway, why aren't you able to answer those questions? You don't know your trainer's program? You don't know about young horse training? You don't know your own horses?
                                ~ Enjoying some guac and boxed wine at the Blue Saddle inn. ~

                                Originally posted by LauraKY
                                I'm sorry, but this has "eau de hoarder" smell all over it.
                                HORSING mobile training app

                                Comment


                                • #17
                                  Originally posted by retrofit View Post
                                  Secondly, a lot of people have trouble with mobile devices. I'd give her credit for trying to respond promptly and get something set up with you.

                                  Finally, consider that without a commission, she really isn't all that invested in the sale process. It's nice that she is offering up so many dates for you to come take additional photos & video.

                                  It sounds like you have a good trainer who you trust. So maybe she'll never win a Pulitzer. Focus on the positive and help to fill in the gaps with the communications as best you can. And maybe don't insult her on the internet, because she might just read more than she writes.
                                  This, this and this.

                                  Since she isn't getting a dime for marketing, it's really unfair for you to expect anything OTHER than training the horse and being there for you to get your video/pics.

                                  You should know her training system if you'd worked with her before.

                                  The horse should have been solid in it's ground manners before it ever arrived -- YOU should know if it ties, etc, right?

                                  As far as the mobile devices - -man, I second that. I'm a fair typist, but texting? I'd rather stick a pencil in my eye....

                                  Comment

                                  • Original Poster

                                    #18
                                    I have not had a chance to call her, as I have been working horses all morning. She was too busy to answer my client's questions in email yesterday, but she was able to send me an email at 10:39 this morning about some training link on Facebook!

                                    Sure, the questions might be a bit annoying to some of you, but when you have potential clients asking detailed questions about a horse, do you not try to answer them? Or, do you just skirt the questions?

                                    To clarify, this post is about the questions themselves (yes, I found them "interesting"), and the response received when the questions that were posed to the person/trainer who is currently managing my horse. The people that asked the questions have been seriously corresponding with me, are familiar with my horses, and know that this horse is with someone else. Buyers ask all sorts of questions when considering to buy a horse. If a person wants to make a sale, it's best to answer the buyers questions! Since this is my horse, I would also like to know the answers to these questions, too. They should be pretty darn easy to answer. A yes or no in response to the questions would suffice.

                                    No, I have never used her before. She is not a dressage trainer.

                                    The horse is for sale, and she knows that. I need access to my horse if I am going to sell him, hence letting her know my need to get more video. My horse is 35-45 minutes from me, I certainly do not need someone "helping" me put dressage tack on my horse and taking my video, so the 4 day delay, or 2 weeks out options where puzzling. So what happens when these people want to fly in to see him, and then I get the big blow off (I have time available in 4 days, or in 2 weeks?? (see the dates she listed)) as to when I can show him to them?

                                    Unquestionably, I cannot sell the horse if I do not satisfy people's requests for getting questions answered, and request for specific video to be taken.

                                    Comment

                                    • Original Poster

                                      #19
                                      Originally posted by Kyzteke View Post
                                      Since she isn't getting a dime for marketing, it's really unfair for you to expect anything OTHER than training the horse and being there for you to get your video/pics.

                                      Marketing and her getting a dime has nothing to do with it. I asked specific questions that were asked of me, and I expect them to be answered. Who cares if it's the buyer asking the questions, or me, for that matter. I am the owner, I passed on the questions of which I do not know answers. She has my horse, and knows the answers to the questions. They are pretty clear questions.

                                      Hedging when asked clear questions that could cost me a sale? Um, you guys find this acceptable?

                                      Comment


                                      • #20
                                        I think you should talk to your trainer.... You've asked for dates where your trainer would be available for you to take pics/video. She answered.
                                        Then you say you don't need her for the pics/video training? Just go whenever you want...

                                        Then you wonder what will happen when customer will want to come see your horses? You could either ask your trainer about dates when you'll have real clients inquiery...and then set up a meeting or go by yourself if you are able to present them...

                                        I don't understand what you are complaining about...

                                        And how come you don't know the answers of those questions? You horses have been there for a month and became strangers to you? and you don't know what is going on with their training?!?
                                        ~ Enjoying some guac and boxed wine at the Blue Saddle inn. ~

                                        Originally posted by LauraKY
                                        I'm sorry, but this has "eau de hoarder" smell all over it.
                                        HORSING mobile training app

                                        Comment

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