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La Mundial Dressage Boots?

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  • La Mundial Dressage Boots?

    Reviews, likes/dislikes?

    What company did the measuring for you?


    Thanks!

  • #2
    Try a search on here. Some people have had interesting experiences, mostly centered around fitting issues. Others love them. Probably mostly on the HJ board.
    The Evil Chem Prof

    Comment


    • #3
      Made in Ecuador and the quality will probably reflect that.
      ... _. ._ .._. .._

      Comment


      • #4
        I had a horrible time with them. I ordered them in May and they came at the end of August and did not fit right at all, and had the wrong leather. We sent them back and they were to completely remake them and I asked them at WEG and he wasn't sure when they would be done so I asked to get my money back....so after threatening a lawsuit I finally got my money back in November....

        Comment


        • #5
          Horrible!! Stay far, far away!

          I had them send totally wrong boots that were unusable in everyway and I couldn't get them to take them back or give my $ back. I guess the lawsuit is the only way to go. Interstate fraud, anyone? That is a federal offense, too..
          Intermediate Riding Skills

          Comment


          • #6
            I ordered them at Rolex in April...they sent a pair of horribly fitting boots to me in July that had the wrong leather. Erin (rep) came to my house to remeasure me and we sent them back and reordered them. The second pair came and were really nice but way too short. They sent me a RNA and I mailed them back about 6 weeks ago...still waiting for pair #3..hoping they fit and third time is the charm. Glad I wasn't in a rush for them! Wouldn't do it again!

            Comment


            • #7
              I ordered mine through a mobile tack shop. I got them 3 months later...and they were made wrong (toe caps; one leg didn't zip from 1 inch from top; other had 2 inches too much leather at the ankle and didn't zip from 3 inches from top). Honestly - it wasn't La Mundial's fault...it was the measuring that was done. While the person that measured me has tons of experience doing it - the form was weird, as well as the way that La Mundial wants it measured.

              Long story short...the boots came in....and the work is gorgeous. These boots are hand made. New measurements were made...and the boots are being completly re-made.

              From what I have learned...the boot makers have no higher than a 3rd grade education. However, they are masters at their craft. They can't read english...and the measurements are not done using a regular measuring tape (inches/centimeters)...they are done with a cobblers "stitch", which has different units of measure.

              I should have my new pair by February.

              Has it been an ideal situation - no...but the boots are lovely, made very well and will last me for a very long time.
              Heather
              Green Cove Springs, FL

              Comment

              • Original Poster

                #8
                Thanks everyone for the advice!!

                Thinking I just don't want to take a chance with them. I had heard some people raving about how great they were, but also some really bad experiences. Seems like the bad experiences are out-weighing the good ones.

                Comment


                • #9
                  Starting about 10 years ago, the La Mundial people used to come to all the shows around here...I guess they pissed off enough people and headed somewhere else.
                  "I'm holding out for the $100,000 Crossrail Classic in 2012." --mem
                  "With all due respect.. may I suggest you take up Croquet?" --belambi
                  Proud Member of the Opinionated Redhead Club!

                  Comment


                  • #10
                    I had the zipper boots. The zippers broke three times. In La Mundial's defense, they were always very willing to fix the zippers (they did not even charge me because they could see the boots had not been worn). After the third time, I gave up. I have enough to worry about at a show without having to worry about my boots. They are still sitting here, next to my computer. After 5 years, barely worn.

                    Sure are pretty though.

                    Comment


                    • #11
                      Sergio Grasso!!! I love mine. Totally custom. Ordered 6 & 4 yrs ago before Dover started selling them recently...so quality could be compromised, now. I hope not because I want a third pair for daily schooling to give my original schooling boots a little break, at least a day or two to dry out in the summer.

                      Comment


                      • #12
                        Hi Everyone,

                        I just posted in the H/J forum, but thought it worth posting here as well for those of you focused on Dressage.

                        I wanted to say hello as I am the new U.S. Marketing Manager for La Mundial Custom Boots. To those of you who love your boots - I am overjoyed; I have my own pair and love them as well! To those of you who may have experienced issues in the past - I first would like to apologize. As some of you have mentioned, we had issues with sales reps in the past who made inaccurate measurements and they have since been let go.

                        I am posting in this forum to let you all know that 1) we have established a new sales team specifically trained to measure for La Mundial Boots, and 2) we have grown our Customer Service team to ensure that all our customers receive excellent service.

                        To those of you who still have outstanding issues, I would like to invite you to get in touch with our customer service team at (561) 459-1629 (a Florida #) or customerservice@lamundial.comto discuss options to ensure your satisfaction. We now maintain a repair team in Texas, for basic repairs, and also offer repair services here in Quito for more extensive issues.

                        Again, thank you to everyone who has been a La Mundial Customer in the past and please feel free to message me at customerservice@lamundial.com if I can help you with anything.

                        Genevieve
                        Marketing Manager, La Mundial Custom Boots

                        Comment


                        • #13
                          My trainer ordered a pair at WEG, and they were completely wrong. She couldn't get in touch with anyone from La Mundial, and she still has the boots sitting in a box in her garage. Unworn.
                          Genevieve, I will be passing along your number to her.
                          Unashamed Member of the Dressage Arab Clique
                          CRAYOLA POSSE= Thistle

                          Comment


                          • #14
                            I was one of the lucky ones who got beautiful boots that fit perfectly, but it was about 6 years ago, and I was measured by the owner.

                            I love mine, but if I'd seen the nightmares others here on COTH have related, I would never have ordered them. As stated, I'm one of the lucky ones who got lovely boots that fit.
                            Lowly Farm Hand with Delusions of Barn Biddieom.
                            Witherun Farm
                            http://witherun-farm.blogspot.com/

                            Comment


                            • #15
                              If you want custom boots, try a small American shop, Kroop Boots in Laurel MD. Top notch.
                              http://www.kroopboots.com
                              Do not confuse motion and progress. A rocking horse keeps moving but does not make any progress.
                              Alfred A. Montapert

                              Comment


                              • #16
                                I have two lovely pairs of LaMundial boots but I had a horror story getting them. I was measured last January at horse world expo and promised an April delivery I only ordered one pair. In June I received a pair of boots that were completely wrong. They were field boots that zippered up the back and the leather was like butter they were made for a person who rides hunters. I called several times and was told I received someone elses order they sent me a return label so I returned the boots.

                                I waited and waited and called and called. Finally I asked for my money back they said no and were blaming the person who had gotten my boots for not returning them. This went on for several months. I knew they were going to be at Devon and said if I didn’t have them by then I was going to post signs at their booth. A week before Devon a pair of boots arrived and two weeks later another pair arrived.

                                So it took 9 months to receive them but and I got an extra pair for my trouble. They fit almost perfect, I did get the tops streched a little (locally).

                                Comment


                                • #17
                                  I received my boots last year and they were PERFECT (after having to send the first pair back - see earlier post on here). I've ridden in them at least 3 times a week - keep them cleaned and conditioned and love them.

                                  I just attended Rolex and met Roberto (owner) for the first time in person. He is extremely personable and very approachable. I met Genevieve, too. Lovely team they have now! I bit the bullet and ordered a "fun" pair of schooling boots. Roberto took the measurements and will be comparing them to the previous pair and adding tweeks for me. I'll have the new dressage boots (in a rich, deep, cordivan, reddish brown). I'll post pictures once I receive them (slotted for 7/27/12 delivery).
                                  Heather
                                  Green Cove Springs, FL

                                  Comment


                                  • #18
                                    Ordered my custom 1/2 chaps @ Rolex delivery same time as rprincess73..got the YKK zipper and thicker leather?? Price couldn't be beat vrs Pinnell @ $500.00

                                    Comment


                                    • #19
                                      Funny this thread was resurrected again. I was measured and ordered a pair at Devon last year. Told 3 months until delivery. Emailed them in February and was given a delivery date at the end of the month. They arrived mid-March, completely wrong in every way...too tall, ankle way to large, foot bed too large.

                                      Several calls, emails, and was told by Roberto Rivas, owner of LaMundial, they sent the the wrong boots and he would personally supervise the next pair were correct.

                                      Oddly, they still sent someone to my home to remeasure so I suspect they no longer had the measurements. Within 3 weeks of the 2nd measurement the new pair arrived. Right height, fit fairly well but the ankles are still huge and they look very odd, as tho they took a pair of loafers and stitched a boot shaft on them. Hard to explain but they look hideous and the quality is even worse. Lot's of ragged edges and poor cuts.

                                      I would run the other direction if you are even considering these boots. While the boots they have on display at these various events are absolutely lovely, what good are they if they don't fit.

                                      As someone else stated, Roberto is quite charming but again, what good is it?

                                      Very disappointing.
                                      "Every little girl wants a pony so why should big girls be any different???"

                                      Comment


                                      • #20
                                        I love my Dehners.

                                        I have a pair of La Mundial paddock boots, and they are ok, but the zippers broke within the first 2 weeks. They did repair them, no charge (but it took another long wait).

                                        They are not all that comfortable though so I haven't worn them out yet. The fit is ok, nothing pokes or rubs, but after I wore out a pair of Nike shoes, I took the liner, and stuck it in the boots...and they are much better. Just no padding in there.

                                        I ordered mine at Upperville in 2006 or so.

                                        Comment

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