• Welcome to the Chronicle Forums.
    Please complete your profile. The forums and the rest of www.chronofhorse.com has single sign-in, so your log in information for one will automatically work for the other. Disclaimer: The opinions expressed here are the views of the individual and do not necessarily reflect the views and opinions of The Chronicle of the Horse.

Announcement

Collapse

Forum rules and no-advertising policy

As a participant on this forum, it is your responsibility to know and follow our rules. Please read this message in its entirety.

Board Rules

1. You’re responsible for what you say.
As outlined in Section 230 of the Communications Decency Act, The Chronicle of the Horse and its affiliates, as well Jelsoft Enterprises Ltd., the developers of vBulletin, are not legally responsible for statements made in the forums.

This is a public forum viewed by a wide spectrum of people, so please be mindful of what you say and who might be reading it—details of personal disputes are likely better handled privately. While posters are legally responsible for their statements, the moderators may in their discretion remove or edit posts that violate these rules. Users have the ability to modify or delete their own messages after posting, but administrators generally will not delete posts, threads or accounts upon request.

Outright inflammatory, vulgar, harassing, malicious or otherwise inappropriate statements and criminal charges unsubstantiated by a reputable news source or legal documentation will not be tolerated and will be dealt with at the discretion of the moderators.

2. Conversations in horse-related forums should be horse-related.
The forums are a wonderful source of information and support for members of the horse community. While it’s understandably tempting to share information or search for input on other topics upon which members might have a similar level of knowledge, members must maintain the focus on horses.

3. Keep conversations productive, on topic and civil.
Discussion and disagreement are inevitable and encouraged; personal insults, diatribes and sniping comments are unproductive and unacceptable. Whether a subject is light-hearted or serious, keep posts focused on the current topic and of general interest to other participants of that thread. Utilize the private message feature or personal email where appropriate to address side topics or personal issues not related to the topic at large.

4. No advertising in the discussion forums.
Posts in the discussion forums directly or indirectly advertising horses, jobs, items or services for sale or wanted will be removed at the discretion of the moderators. Use of the private messaging feature or email addresses obtained through users’ profiles for unsolicited advertising is not permitted.

Company representatives may participate in discussions and answer questions about their products or services, or suggest their products on recent threads if they fulfill the criteria of a query. False "testimonials" provided by company affiliates posing as general consumers are not appropriate, and self-promotion of sales, ad campaigns, etc. through the discussion forums is not allowed.

Paid advertising is available on our classifieds site and through the purchase of banner ads. The tightly monitored Giveaways forum permits free listings of genuinely free horses and items available or wanted (on a limited basis). Items offered for trade are not allowed.

Advertising Policy Specifics
When in doubt of whether something you want to post constitutes advertising, please contact a moderator privately in advance for further clarification. Refer to the following points for general guidelines:

Horses – Only general discussion about the buying, leasing, selling and pricing of horses is permitted. If the post contains, or links to, the type of specific information typically found in a sales or wanted ad, and it’s related to a horse for sale, regardless of who’s selling it, it doesn’t belong in the discussion forums.

Stallions – Board members may ask for suggestions on breeding stallion recommendations. Stallion owners may reply to such queries by suggesting their own stallions, only if their horse fits the specific criteria of the original poster. Excessive promotion of a stallion by its owner or related parties is not permitted and will be addressed at the discretion of the moderators.

Services – Members may use the forums to ask for general recommendations of trainers, barns, shippers, farriers, etc., and other members may answer those requests by suggesting themselves or their company, if their services fulfill the specific criteria of the original post. Members may not solicit other members for business if it is not in response to a direct, genuine query.

Products – While members may ask for general opinions and suggestions on equipment, trailers, trucks, etc., they may not list the specific attributes for which they are in the market, as such posts serve as wanted ads.

Event Announcements – Members may post one notification of an upcoming event that may be of interest to fellow members, if the original poster does not benefit financially from the event. Such threads may not be “bumped” excessively. Premium members may post their own notices in the Event Announcements forum.

Charities/Rescues – Announcements for charitable or fundraising events can only be made for 501(c)(3) tax-exempt organizations. Special exceptions may be made, at the moderators’ discretion and direction, for board-related events or fundraising activities in extraordinary circumstances.

Occasional posts regarding horses available for adoption through IRS-registered horse rescue or placement programs are permitted in the appropriate forums, but these threads may be limited at the discretion of the moderators. Individuals may not advertise or make announcements for horses in need of rescue, placement or adoption unless the horse is available through a recognized rescue or placement agency or government-run entity or the thread fits the criteria for and is located in the Giveaways forum.

5. Do not post copyrighted photographs unless you have purchased that photo and have permission to do so.

6. Respect other members.
As members are often passionate about their beliefs and intentions can easily be misinterpreted in this type of environment, try to explore or resolve the inevitable disagreements that arise in the course of threads calmly and rationally.

If you see a post that you feel violates the rules of the board, please click the “alert” button (exclamation point inside of a triangle) in the bottom left corner of the post, which will alert ONLY the moderators to the post in question. They will then take whatever action, or no action, as deemed appropriate for the situation at their discretion. Do not air grievances regarding other posters or the moderators in the discussion forums.

Please be advised that adding another user to your “Ignore” list via your User Control Panel can be a useful tactic, which blocks posts and private messages by members whose commentary you’d rather avoid reading.

7. We have the right to reproduce statements made in the forums.
The Chronicle of the Horse may copy, quote, link to or otherwise reproduce posts, or portions of posts, in print or online for advertising or editorial purposes, if attributed to their original authors, and by posting in this forum, you hereby grant to The Chronicle of the Horse a perpetual, non-exclusive license under copyright and other rights, to do so.

8. We reserve the right to enforce and amend the rules.
The moderators may delete, edit, move or close any post or thread at any time, or refrain from doing any of the foregoing, in their discretion, and may suspend or revoke a user’s membership privileges at any time to maintain adherence to the rules and the general spirit of the forum. These rules may be amended at any time to address the current needs of the board.

Please see our full Terms of Service and Privacy Policy for more information.

Thanks for being a part of the COTH forums!

(Revised 1/26/16)
See more
See less

My barn lowered board rate for new boarders: What is proper approach here??

Collapse
X
  • Filter
  • Time
  • Show
Clear All
new posts

  • #61
    My personal thoughts on this are that if a BO feels that he or she may need to charge boarders different rates for different reasons then there should be no posted or advertised boarding fee. I would rather someone advertise that rates are based on idividual needs....or have a base fee that is then adusted as necessary. I have seen a number of barns that advertise a "base" fee and then you have to pay extra depending on what other services you want. I always found this to be the most fair. Again this is just my opinion. I understand BOs can do whatever they want....I can almost understand charging someone less than the posted rate if there are personal issues or you are trying to help someone out, etc.....but that should be kept private. I can not understand charging someone MORE than the advertised rate without some solid reason behind it.

    Comment


    • #62
      Originally posted by InstigatorKate View Post
      I actually wasn't joking. It's always been my mantra that it's better to beg forgiveness than to ask permission. I'd write the check for the lower amount. If they called me on it, I'd apologize profusely and say I was confused because I had seen the new price on CL and assumed the board rate had changed. So sorry, here's the rest of the check....and my 30days notice. But then again, I'm definitely passive aggressive Expecting you to pay $900/year more than the other boarders for the same services is not fair. I'd be bitter about it every time I went to the barn.

      ETA: Probably not the way to go if you have your heart set on staying at the barn though!
      OP, read the ETA and take the rest of this with a grain of salt.

      IME, confessing to being passive-agressive (complete with smiley face afterwards) isn't a viable strategy for a long-term business relationship. But then again, InstigatorKate knows this as she said she'd pay the difference and exit the barn.
      The armchair saddler
      Politically Pro-Cat

      Comment


      • #63
        I see no reason to beat around the bush. I see no reason to take a sneaky or scripted approach. The fact that you saw an advertisement and you get on with the BO and are not intimidated just ask nicely by stating you saw the advertisement. As other have said maybe there is a caveat that is only mentioned when a prospective boarder calls. If not well you will get a cut in rate or an explanation. And if that’s the case this was not very well thought out by the BO.
        Fortunately we don’t have to rely on boarders to run our farm. We can pick our spots, very carefully. We have an advertised set rate. But I have cut that for someone who I feel has the heart but not the funds. No one knows but my wife, I and the boarder. And they are required to keep it that way or they will have to move. These individuals have always made up for the difference by helping out in various ways without having to be asked. And that more then makes up for the $100 or so shortfall per month. Even if it’s not dollar for dollar. Appreciation to me is just as tangible if not more so then money. Though my banker doesn't feel the same.

        Comment


        • #64
          I think it's interesting that everyone is insinuating that passive-agressiveness is really bad. I've dealt with a lot of people who are just plain aggressive or passive. Neither is good in and of itself either, and passive-aggressiveness (with a hint of ditz) has gotten me out of a lot of situations with overly passive or aggressive people. I suspect that if the OP thought her BO was one with whom she had an open and honest line of communication, she would not have come on a BB asking for advice.

          OP: One should probably assume that your BO has either A) lowered the rate of board and purposely neglected to tell you either because they think you should pay more or because they think you're dumb and won't figure it out, or B) has legitimately forgotten to tell you that they lowered the board rate and of course you will be included in the new rate.

          You can best decide which one. Personally, I'd want to board with the B option, and not the A.

          Giving the lower check would not offend person B, and would let person A know you were onto their game without you starting a confrontation. If they wanted to confront you afterwards they could.

          And, well, every once in awhile one needs to live up to their name--The Instigator

          Comment


          • #65
            I'm sorry, but as a BO I'd be very annoyed if a client with a contract stating a particular agreed upon board rate gave me a check for anything less than that. If you make an agreement with someone you should honor the terms unless you both agree to change things.

            I don't see ANY problem at all with discussing the issue with the BO, mentioning the advertised rate and using that information to negotiate a lower rate. Chances are they will give you the lower rate and you will have retained a pleasant working relationship with your BO. Or, they may give a valid reason why the rate doesn't apply and again, both of you will walk away happy. If they refuse to give you the lower rate and don't give a valid reason, then you can decide what you want to do (move or stay) at your convenience.

            As of yet, no one else is actually boarding there and paying the reduced rate, and it may be that once they have another client or two they can afford to drop the rates (with more people to share some of the fixed costs). That would seem like a reasonable thing to me.

            For those of you who are comfortable being passive-aggressive...Is that really the kind of relationship you want with your BO/BM? Is that how you want them to treat you when an issue comes up?

            Comment


            • #66
              False logic to say that you have to be either passive OR aggressive. Be neither: just be direct & straightforward and lose the emotion, the hurt feelings, all that other BS. The passive-aggressive thing is so damaging and unproductive because "you" (I say that generically, meaning whoever the P-A Practitioner may be) aren't being direct about what you want. You derive power (or you think you do, anyway) from making other people come to you and guess at what you want or meant by xyz gesture. Rather than have the basic adult courage to tell the BO you'd like a reduced rate, you short-pay them, and force them to come to you to initiate the Big Scary Conversation. So with much eye rolling and patronizing sighs, the short-paid BO will come to the P-A Practitioner and say "Is there something you wanted to say, dear?" (Bonus points if you've ticked them off enough that they seem like the Big Meanie attacking you.)
              You can call it a Power Move all you want, but it will be perceived that you were just too chicken to start the conversation yourself. (And If that's not true, why give that edge away in your negotiating position.)

              Comment


              • #67
                Maybe they put in a lower fee just to fill stalls, but plan on going up to your rate in a month or so. I think I could understand that, especially if they are a new barn and need to earn a good reputation.
                I have also advertised starting at $$$$, then added extra to that. I found out that didn't work too well.

                Comment


                • #68
                  OP, come back. I want to know what happened....
                  DIY Journey of Remodeling the Farmette: http://weownblackacre.blogspot.com/

                  Comment


                  • #69
                    Me too, I've been checking in to see how this panned out.

                    Comment


                    • #70
                      I periodically check to see what the update brings, only there hasn't been one.

                      Comment


                      • #71
                        It's April 1, therefore the most recent board check has surely been given. Hopeful for an update soon!

                        Comment


                        • #72
                          Same here!!!!
                          Draumr Hesta Farm
                          "Wenn Du denkst es geht nicht mehr, kommt von irgendwo ein kleines Licht daher"
                          Member of the COTH Ignorant Disrepectful F-bombs!*- 2Dogs Farm

                          Comment


                          • #73
                            Per their profile, the OP has not been back on since the 26th.

                            Comment


                            • #74
                              me thinks OP will be leaving us in the dark...........
                              We don't get less brave; we get a bigger sense of self-preservation........

                              Comment


                              • #75
                                I'm guessing that the OP just paid her board "as is" without any confrontation or questions to the BO & doesn't want to come back on here & admit it - lol!

                                Comment


                                • #76
                                  ^ Probably. Sigh!

                                  Comment

                                  Working...
                                  X