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Hughesnet for internet on the farm?

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  • Hughesnet for internet on the farm?

    We bought the farm in the country (horse related and our internet options are very limited.
    It's Hughesnet, dialup or broadband card.

    We have a tablet now from Verizon that we use as a hotspot but its limited for as much as we'd like to use it and its $60 a month. I'd prefer unlimited.

    We are leaning towards Hughesnet but I think I've heard that it was pretty slow.

    Any ideas?

  • #2
    Satellite always has latency. BAD latency, if you play internet games, particularly first-person shooters. The bandwidth isn't bad on it, you can actually shove quite a bit of data down to the dish, but upload tiems are slow, some setups use dialup to send responses (obscure multipathing issues crop up frequently) and the net result is SLOW data communications. Great for movies & TV, horrible for Skype & games.

    Unless they've improved it tremendously (and the speed of light is one of the huge limitations...) i'd go for braodband earth commo.
    Nudging "Almost Heaven" a little closer still...
    http://www.wvhorsetrainer.com

    Comment


    • #3
      We had HughesNet for 5 or 6 years, until Bell South finally ran a DSL line near us.

      The Good: It's resonably reliable on clear days. If installation and allignment are done properly you get pretty close to the stated specs. We had no problems with enexpected "drop outs" or other weird problems.

      The Bad: On days of heavy overcast the system is less productive. Reception is reduced by cloud cover, but transmission is really reduced. We had two different systems, the "home" system with a 1 watt transmitter and the "small business" system which had a 2 watt transmitter (I think I've got those numbers right ), The "home" system was pretty much useless in anything beyond a light rain shower. The "business" system would work until you got fairly heavy thunderstorms. To get really reliable service you've got to step up several thousand dollars in cost.

      The Ugly: When we had it ALL customer service was offshore. First, that meant very long hold times (45 min. was the record, but the usual time was always 20-25 min.). Then you would have a 50% chance of getting somebody who did not speak functional English. They may have had the ability to form and say the words, but they just didn't understand enough to effectively "communicate." If you complained loudly enough you could get to a "senior technician" in the U.S., but that meant another wait. Fortunately, the system works pretty well if it's correctly set up. But if you need help, good luck with that.

      When DSL cam along we jumped on it. It's got it's own issues, but it's way better than HughesNet.

      There are a couple of other options. One is WildBlue, a SAT service. I've heard they are worse than HughesNet. I don't have any independant knowledge. I ran accross another sevice that uses power lines, but I've lost the link. Try some Googling and see what you come up with.

      You are fortunate to have Verizon access. We are in a "bowl" and have very poor cell service and no broadband at all.

      Good Web access is a real downside of "country living."

      Good luck in your research.

      G.
      Mangalarga Marchador: Uma Raça, Uma Paixão

      Comment


      • #4
        We are also in a black hole.
        Dial up was ok, but oh so slow and doesn't support many new programs.
        We have now Wild Blue, that we have heard is better around here than Hugenet and it is many times faster than dialup, but you lose it in storms and blizzards and blackouts when they are working on their towers in Cheyenne, WY, mostly about once a month on weekends for a few hours for us.

        We tested for other systems, but are not right for any of them and too far for any cable.

        Jest keep learning what is out there, something will work eventually.

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        • #5
          just say no :>
          Production Acres,Pro A Welsh Cobs
          I am one of the last 210,000 remaining full time farmers in America.We feed the others.

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          • #6
            Rural Texas here, and I know noone that has been happy with Hughesnet in our rural area. I tried WildBlue and it was awful as well. It goes out constantly with weather changes and is slow slow slow and that was at the Pro $100/month package.

            I finally went to Verizon broadband (3g usb modem) and it's great. I rarely have issues, it's faster than the Wildblue was, and it's cheaper as well. I did my research though and bought the modem with the best reviews from people in my area. I have had this particular one for over 2 years and Verizon keeps trying to get me to upgrade it. I did try to upgrade it, but the new modem was crap, so I sent it back and went back to using my old modem (UMW190). I wanted to try a hotspot, but a friend has one and she does not have the performance that I do. The downside for me is that I can't get my Kindle to connect to my internet connection, so I just download books when I come to work or go shopping using free wi-fi providers.
            Rhode Islands are red;
            North Hollands are blue.
            Sorry my thoroughbreds
            Stomped on your roo. Originally Posted by pAin't_Misbehavin' :

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            • #7
              Guilherme gave you a good rundown. So glad we have ability to connect now through Verizon high speed. I will be glad give you a great deal on my old dish and receiver!!
              Carol

              www.HorseGiftsandArt.com offers a unique selection of horse art, jewelry, gifts, plush horses and equestrian home decor

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              • #8
                The other thing is that HughesNet is limited unless you go for their very expensive "business" plan. I work online and I went over my download limits fairly often. I couldn't really stream movies or too much like that. Although I couldn't really stream them anyway because even if I let it buffer for ages the video playback was not good.

                And yeah, their customer service is painfully bad. I've been trying to get them to send me a box so I can ship them their stupid modem back and they will reverse the $300 charge I got for not returning it (even though I called them 3 or 4 times about it before my deadline for returning it even got here). Each time it is a huge wait and then a chance to talk with someone who barely understands me. At this point I'd be happy to even pay for shipping if they would just give me the stupid address to send it to, but they just keep telling me it will be on the shipping label that has never arrived.

                Overall it was still probably better than dial-up. I didn't have problems with reception in any but the very worst storms, but I live in NM so not exactly a whole lot of days with major cloud cover. Wind slowed it down a little but it wasn't too bad.

                If I move to a place without DSL or cable options again, I'll probably use a broadband card. My neighbor had one of those and her internet access was much better than mine with HughesNet.
                exploring the relationship between horse and human

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                • #9
                  Originally posted by RacetrackReject View Post
                  Rural Texas here, and I know noone that has been happy with Hughesnet in our rural area. I tried WildBlue and it was awful as well. It goes out constantly with weather changes and is slow slow slow and that was at the Pro $100/month package.

                  I finally went to Verizon broadband (3g usb modem) and it's great. I rarely have issues, it's faster than the Wildblue was, and it's cheaper as well. I did my research though and bought the modem with the best reviews from people in my area. I have had this particular one for over 2 years and Verizon keeps trying to get me to upgrade it. I did try to upgrade it, but the new modem was crap, so I sent it back and went back to using my old modem (UMW190). I wanted to try a hotspot, but a friend has one and she does not have the performance that I do. The downside for me is that I can't get my Kindle to connect to my internet connection, so I just download books when I come to work or go shopping using free wi-fi providers.
                  Was that Verizon service thru ground lines?
                  Our Verizon lines are so old, I think we are still on a crank-up party line.

                  Comment


                  • #10
                    We had Hughesnet for years as it was the only option where we live, besides dial-up. Cell phone service is too unreliable right where our house is, but I get a fabulous signal in the middle of my horse pasture. Others have given a pretty good run down of the pros (few) and cons (many) of HN.

                    Our local phone provider just started offering high speed via the existing phone lines, and we switched last month and it has been so much better than HN. Cheaper and faster. Still some hiccups, but not as bad as HN. I was amazed that it worked so well on the existing (and somewhat old) phone lines given that we hear neighbor's conversations when on the phone ourselves at times!

                    HN was good enough, I suppose, when it was the only option besides dial-up, but that is the only way I would recommend it. When there is no other choice!

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                    • #11
                      Run, run, run from Hughes Net. We have Wild Blue, which is better, not good, but better. Many outages with HughesNet. Their tech support is in India...when you call to report an outage, the first answer is always, you probably didn't pay your bill. Wrong.

                      We had 4 and 5 day outages. Upstream very, very slow, downstream slow too. Wild Blue is better, we average about 1 mbps downstream but only .04 mbps upstream. We were told tough too bad.

                      My husband's company is looking at installing a T-1 line in the house since they're going to cloud computing.
                      Last edited by LauraKY; Mar. 6, 2012, 08:35 PM. Reason: dyslexic moment

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                      • #12
                        Hughesnet is expensive (almost a $100 a month), and it has strict download limits per day. If you exceed the download limit then you are on dialup speed for the next 24 hours or you can use you one free recharge token a month, or buy tokens. Wildblue is pretty much the same deal. There are new ones out there (clear.com I think is one), but I don't know about their coverage, limits or cost. HN has recent upped the daily limit, and is supposed to be getting a faster satellite.

                        If you can get DSL or broadband another way it's better, but of course not perfect. My only alternative is a very local cable company, but they really suck. I don't get enough cell reception to use Verizon (the only carrier that covers my area), but I wish I did.
                        You can't fix stupid-Ron White

                        Comment


                        • #13
                          I would only use satellite if you have no other option. I would insist also on having a dial-up backup, either through them or another provider.

                          I had satellite for a while. You cannot expect to do anything encrypted over it, and anything that requires quick interaction with a remote machine is going to be terrible. Pure downloads are more OK.

                          I would look around locally to see if there are any local providers doing wireless DSL. That is your best option, if you can find one. See if there are any local computer users around you who have solved the problem.

                          I would go with the cellular air card over satellite if you can get decent service. At least the cellular card has the advantage of portability.
                          If you are allergic to a thing, it is best not to put that thing in your mouth, particularly if the thing is cats. - Lemony Snicket

                          Comment


                          • #14
                            Dialup is not good unless you have good, new phone lines, which most in rural areas are not, like ours.
                            Right now, we can't use dialup as a backup any more, the new modems for the new computers and laptops won't work in our old lines.
                            I have one of those useless things right here.

                            You may find your lines are newer, or maybe find some modem that can work.

                            Comment


                            • #15
                              We lived in HughesNet H*ll for far too long, but we really had no other option. (other than dial up, which we used whenever HughesNet put us in "FAP" for watching more than a couple of youtube videos or downloading any itunes music within a 24 hour period.) I can't express how truly horrible the service was, and how awful the tech support was. When DSL finally arrived on our rural street, the difference was unbelievable. Our reaction to our installer telling us that we could actually watch videos, download music, and even watch live streaming all day and night if we wished, must have made him feel like a missionary bringing running water to a third world family.
                              Go with the aircard.

                              Comment


                              • #16
                                We too lived is Hughesnet h*ll for 3 years. Spotty performance, frequent weather outages and crappy customer service. Then they added a new celltower near us and I switched to a wireless broadband modem thru the cell phone company. MUCH better and actually cheaper than Hughesnet. Go with the air card!

                                Comment


                                • #17
                                  Originally posted by Bluey View Post
                                  Was that Verizon service thru ground lines?
                                  Our Verizon lines are so old, I think we are still on a crank-up party line.
                                  No. We don't have ground lines for anything but a regular phone out where I live. It's a USB modem and it works the same as cell phones. There is a data cap, I think you can get 5gb or 10gb, but I've only ever gone over once and that was while doing tons of updates for a computer that were over 1 gb each. If you do go over, it's $10 per gb, I think. I thought I paid $5 when I went over, but I think the commercials say $10 now.
                                  Rhode Islands are red;
                                  North Hollands are blue.
                                  Sorry my thoroughbreds
                                  Stomped on your roo. Originally Posted by pAin't_Misbehavin' :

                                  Comment


                                  • #18
                                    BTW, you should expect the cell service to degrade as they add more users and of course the world just wants to stuff more data to you so you can have transparent bouncing ads and menus and the like, so your data consumption will be going up. Most of the cell providers seem to be overselling their network capacity at this point.

                                    That said, still way better than satellite, and has the advantage that it will work when you travel.

                                    If you've got big data transfers to do, that's often a good time to visit your local library or Starbucks. You may also have a local community center with hardwired internet access.
                                    If you are allergic to a thing, it is best not to put that thing in your mouth, particularly if the thing is cats. - Lemony Snicket

                                    Comment


                                    • #19
                                      One thing about Hughesnet, the skill of the installer/tech can make a huge difference. When we first got it, the guy that put it in was not very good -- he refused to hook in to our whole house smart panel (which makes it simple and easy to network within our house) but insisted on running cable down the outside of the house and drilling a hole in the wall...stuff that just drove our builder (good friend who visits often) absolutely mad. It didn't work right from the get go, and finally we got another tech to come out that totally reinstalled and it worked quite well...for Hughesnet. Coming off dial-up, we thought it was pretty darn fast, and since both my partner and I work from home, it was a necessary evil until we had another option.

                                      I'll also say, Hughesnet has gotten better over the years we had it. In the past year or so, they had made some changes that made it a lot better -- like providing better monitoring of usage so you don't go over the limits and having "tokens" easily available to reinstate your service if you do exceed the limits. They've also upped the limits quite a bit and made it so it is banked (so if you don't use today's 250MB or whatever it is, that rolls over and the next day you have 500MB available). So for those that had it a long time ago and hated it, it did get better.

                                      But still, would only recommend Hughesnet when it is the ONLY choice besides dial-up. I think Wild Blue is about the same, from what my neighbor's with WB tell me. Soon as our phone company started offering high-speed through the existing phone lines, every neighbor signed up, ditching satellite no matter what the cancellation costs!

                                      Comment


                                      • #20
                                        We had WildBlue for three years.....ditched them last year after the tornado. Don't do it. Get a Verizon card, they have 4G cards now. I think I have the smallest package at $35/month. It's really fast.

                                        And we live what, 3 miles away, so you know it works well where you are LOL

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