• Welcome to the Chronicle Forums.
    Please complete your profile. The forums and the rest of www.chronofhorse.com has single sign-in, so your log in information for one will automatically work for the other. Disclaimer: The opinions expressed here are the views of the individual and do not necessarily reflect the views and opinions of The Chronicle of the Horse.



Forum rules and no-advertising policy

As a participant on this forum, it is your responsibility to know and follow our rules. Please read this message in its entirety.

Board Rules

1. You’re responsible for what you say.
As outlined in Section 230 of the Communications Decency Act, The Chronicle of the Horse and its affiliates, as well Jelsoft Enterprises Ltd., the developers of vBulletin, are not legally responsible for statements made in the Forums.

This is a public forum viewed by a wide spectrum of people, so please be mindful of what you say and who might be reading it—details of personal disputes may be better handled privately. While posters are legally responsible for their statements, the moderators may in their discretion remove or edit posts, though are not legally obligated to do so, regardless of content.

Users have the ability to modify or delete their own messages after posting. Moderators generally will not delete posts, threads or accounts unless they have been alerted and have determined that a post, thread or user has violated the Forums’ policies. Moderators do not regularly independently monitor the Forums for such violations.

Profanity, outright vulgarity, blatant personal insults or otherwise inappropriate statements will not be tolerated and will be dealt with at the discretion of the moderators.

Users may provide their positive or negative experiences with or opinions of companies, products, individuals, etc.; however, accounts involving allegations of criminal behavior against named individuals or companies MUST be first-hand accounts and may NOT be made anonymously.

If a situation has been reported upon by a reputable news source or addressed by law enforcement or the legal system it is open for discussion, but if an individual wants to make their own claims of criminal behavior against a named party in the course of that discussion, they too must identify themselves by first and last name and the account must be first-person.

Criminal allegations that do not satisfy these requirements, when brought to our attention, may be removed pending satisfaction of these criteria, and we reserve the right to err on the side of caution when making these determinations.

Credible threats of suicide will be reported to the police along with identifying user information at our disposal, in addition to referring the user to suicide helpline resources such as 1-800-SUICIDE or 1-800-273-TALK.

2. Conversations in horse-related forums should be horse-related.
The forums are a wonderful source of information and support for members of the horse community. While it’s understandably tempting to share information or search for input on other topics upon which members might have a similar level of knowledge, members must maintain the focus on horses.

3. Keep conversations productive, on topic and civil.
Discussion and disagreement are inevitable and encouraged; personal insults, diatribes and sniping comments are unproductive and unacceptable. Whether a subject is light-hearted or serious, keep posts focused on the current topic and of general interest to other participants of that thread. Utilize the private message feature or personal email where appropriate to address side topics or personal issues not related to the topic at large.

4. No advertising in the discussion forums.
Posts in the discussion forums directly or indirectly advertising horses, jobs, items or services for sale or wanted will be removed at the discretion of the moderators. Use of the private messaging feature or email addresses obtained through users’ profiles for unsolicited advertising is not permitted.

Company representatives may participate in discussions and answer questions about their products or services, or suggest their products on recent threads if they fulfill the criteria of a query. False "testimonials" provided by company affiliates posing as general consumers are not appropriate, and self-promotion of sales, ad campaigns, etc. through the discussion forums is not allowed.

Paid advertising is available on our classifieds site and through the purchase of banner ads. The tightly monitored Giveaways forum permits free listings of genuinely free horses and items available or wanted (on a limited basis). Items offered for trade are not allowed.

Advertising Policy Specifics
When in doubt of whether something you want to post constitutes advertising, please contact a moderator privately in advance for further clarification. Refer to the following points for general guidelines:

Horses – Only general discussion about the buying, leasing, selling and pricing of horses is permitted. If the post contains, or links to, the type of specific information typically found in a sales or wanted ad, and it’s related to a horse for sale, regardless of who’s selling it, it doesn’t belong in the discussion forums.

Stallions – Board members may ask for suggestions on breeding stallion recommendations. Stallion owners may reply to such queries by suggesting their own stallions, only if their horse fits the specific criteria of the original poster. Excessive promotion of a stallion by its owner or related parties is not permitted and will be addressed at the discretion of the moderators.

Services – Members may use the forums to ask for general recommendations of trainers, barns, shippers, farriers, etc., and other members may answer those requests by suggesting themselves or their company, if their services fulfill the specific criteria of the original post. Members may not solicit other members for business if it is not in response to a direct, genuine query.

Products – While members may ask for general opinions and suggestions on equipment, trailers, trucks, etc., they may not list the specific attributes for which they are in the market, as such posts serve as wanted ads.

Event Announcements – Members may post one notification of an upcoming event that may be of interest to fellow members, if the original poster does not benefit financially from the event. Such threads may not be “bumped” excessively. Premium members may post their own notices in the Event Announcements forum.

Charities/Rescues – Announcements for charitable or fundraising events can only be made for 501(c)(3) tax-exempt organizations. Special exceptions may be made, at the moderators’ discretion and direction, for board-related events or fundraising activities in extraordinary circumstances.

Occasional posts regarding horses available for adoption through IRS-registered horse rescue or placement programs are permitted in the appropriate forums, but these threads may be limited at the discretion of the moderators. Individuals may not advertise or make announcements for horses in need of rescue, placement or adoption unless the horse is available through a recognized rescue or placement agency or government-run entity or the thread fits the criteria for and is located in the Giveaways forum.

5. Do not post copyrighted photographs unless you have purchased that photo and have permission to do so.

6. Respect other members.
As members are often passionate about their beliefs and intentions can easily be misinterpreted in this type of environment, try to explore or resolve the inevitable disagreements that arise in the course of threads calmly and rationally.

If you see a post that you feel violates the rules of the board, please click the “alert” button (exclamation point inside of a triangle) in the bottom left corner of the post, which will alert ONLY the moderators to the post in question. They will then take whatever action, or no action, as deemed appropriate for the situation at their discretion. Do not air grievances regarding other posters or the moderators in the discussion forums.

Please be advised that adding another user to your “Ignore” list via your User Control Panel can be a useful tactic, which blocks posts and private messages by members whose commentary you’d rather avoid reading.

7. We have the right to reproduce statements made in the forums.
The Chronicle of the Horse may copy, quote, link to or otherwise reproduce posts, or portions of posts, in print or online for advertising or editorial purposes, if attributed to their original authors, and by posting in this forum, you hereby grant to The Chronicle of the Horse a perpetual, non-exclusive license under copyright and other rights, to do so.

8. We reserve the right to enforce and amend the rules.
The moderators may delete, edit, move or close any post or thread at any time, or refrain from doing any of the foregoing, in their discretion, and may suspend or revoke a user’s membership privileges at any time to maintain adherence to the rules and the general spirit of the forum. These rules may be amended at any time to address the current needs of the board.

Please see our full Terms of Service and Privacy Policy for more information.

Thanks for being a part of the COTH forums!

(Revised 5/9/18)
See more
See less

Refund for Freestyle ticket holders?

  • Filter
  • Time
  • Show
Clear All
new posts

  • #61
    I haven't gotten my refund either. I did send an email a couple of days ago, but no response yet. I had bought six tickets and 3 of the tickets belong to friends so am a little anxious about getting the money back. I will try the number provided by JoyceB86, thanks for the info. I bought the freestyle tickets the day they went on separate sale from the dressage package, about a minute after they went online.


    • #62
      Trying to message through Tryon's facebook page today.


      • #63
        I did email them I think on Friday last week through the Tryon WEG page. I got a response yesterday saying that my refund would be processed in 7-10 days, yay!


        • #64
          I bought two tickets for the cancelled WEG Dressage Freestyle. I received assurances that I would get a refund in several ways at several times. One the the promises was in the form of an email that asked me to choose between exchange, SuperStore credit, and refund. I chose refund. I have not received the refund so I contacted Citi, my credit card issuer. Citi said that they were told by Stripe that showgroundslive.com had gotten my refund. At any rate, Citi informed me that I got my refund, BUT, they said in the same letter that the refund was not made to my Citi card. They asked if I had gotten the refund in some other way. The answer is no. What is going on?


          • #65
            Uh-oh, now I'm worried, I was told I would get the refund in 7-10 days, but haven't gotten it yet. I think Tryon is going to have to give you some verification of how they sent the refund. I wonder if something like this is happening to me.


            • #66
              I just got my refund after much confusion--I was sent "chargeback" documentation by Stripe. That was something that could not have happened. Then, several weeks later, I got a refund on my Citi card.


              • #67
                For those that did get a refund for the freestyle portion of the Dressage pass — how much did you get back for the freestyle ticket? I am still waiting for a refund. Thanks for the idea to open a billing dispute with my credit card company. I would like to tell them exactly how much I am owed on each pass. BTW, at first my credit card company said the charge was too old to dispute, but once I explained the tickets were charged nearly a year prior to the event, they agreed to accept it.


                • #68
                  I got $129. I had bought the full dressage pass for all sessions.


                  • #69
                    Thanks, Cooper!


                    • #70
                      I logged into my WEG account and it showed an invoice with them owing me $199.80 (2 tickets). I still have not seen it, but I will go check my credit card. I am not sure they'll be able to run a credit, that card was reissued with a new number after fraudulent activity, unrelated to WEG. I'll go log in and check more closely.


                      • #71
                        Thanks for the heads up. I logged into mine and a refund is listed, but I have yet to receive it. I bought five all session passes and the refund is $361.95 or about $72 per ticket. Is that what others are seeing for their passes?


                        • #72
                          saddlefitterva- did you get your refund yet? My account also shows a refund due. I just tried to e-mail them. Has anyone had any luck with calling or e-mailing?
                          Shoulders back, hands down, leg ON!



                          • #73
                            I haven’t had any luck getting answers to emails.


                            • #74
                              I applied for the refund as per the email sent out by Tryon just after the cancellation of the freestyle and received a response the next day stating that refunds could be expected in about 30 days. We also missed the final event show jumping due to having flights booked that day and I enquired about refunds for those tickets as well, but alas they weren't eligible. I have recently emailed them twice, yesterday being the latest, and to date haven't received a response.
                              perhaps it may be worth contacting the FEI? I'm not even sure what the refund is worth. Does anyone know?


                              • #75
                                So, did anyone see the news that Bellisimo and his wife are splitting? Looks like she filed asking for assets to be frozen. The plot thickens
                                Shoulders back, hands down, leg ON!



                                • #76
                                  I checked my ticket account and it states I was refunded 12th December but nothing has shown up on my credit card account. Has anyone else noticed this?


                                  • #77
                                    I should add that 4 freestyle tickets show up as a refund of $399


                                    • #78
                                      I can't remember exactly what the refund was, but we had purchased the $125 tix, so that plus service fee and tax came to about $180 per ticket and that's what I got the refund for. It went to my credit card account. We had purchased the freestyle tix only and not the whole package.


                                      • #79
                                        I still have not received my refund for the 9 freestyle tickets I purchased. They were purchased on my credit card, and with the COTH early subscriber rate. Have emailed and received no response. Any idea who I should contact next?


                                        • #80
                                          Mishmash, go to your WEG account and pull up your invoice. It may show the refund. Mine did. I then sent all the documentation to my credit card company dispute address. I am waiting now to hear from them.