with Alfonso Spagoni, the toreador. NOT in a ticky tacky box!
Graet customer service from ValleyVet!
My barn ordered shots from VV last week, we ordered some individual doses and some multli dose vials. Yesterday we finally got around to doing the shots, as we got to the end of the line one of the multi dose vials came up two and a half doses short. After some discussion I convinced the BO to contact VV and let them know. She did, the customer service gal quickly spoke to her manager and VV is sending us three doses! No argument, no hassle!
Definitely thought they needed a bit of a shout out for that, great customer service is so rarely encountered these days!