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  1. #1
    Join Date
    Dec. 20, 2003
    Location
    Hillsborough, NC
    Posts
    1,394

    Default What's with the "database error" issues?

    I'll be happily tooling along in the BB and then when I try to go to a new page n a thread I'll get the above message.

    OK. Not a deal breaker - it just means that in frustration I'll click to another website and leave COTH for awhile. But it's really annoying. And is not infrequent.
    Only one cat - must not be totally crazy yet!


    7 members found this post helpful.

  2. #2
    Join Date
    Mar. 30, 2007
    Location
    Hollowed out volcano in the South Pacific.
    Posts
    11,291

    Default

    The COTH website and forums have been having erratic outages for over a month now. I don't know what the cause is but there have been big network assaults going on lately against US webhosts and telecoms that have caused outages in commercial clouds like the one used by this site and then there's the snowstorm problems to boot.
    Thus do we growl that our big toes have,
    at this moment, been thrown up from below!



  3. #3
    Join Date
    Oct. 28, 2007
    Location
    NY
    Posts
    4,208

    Default

    'Splain "snowstorm problem" please. That's a new one to me. If I were accessing by phone, on my end maybe. But I would imagine their hardwired.



  4. #4
    Join Date
    Dec. 12, 2004
    Location
    Massachusetts
    Posts
    6,657

    Default

    Quote Originally Posted by Chall View Post
    'Splain "snowstorm problem" please. That's a new one to me. If I were accessing by phone, on my end maybe. But I would imagine their hardwired.
    Because if the power is out at the server facility, the sites hosted on said servers are down.


    1 members found this post helpful.

  5. #5
    Join Date
    Oct. 28, 2007
    Location
    NY
    Posts
    4,208

    Default

    You wont get a server error with Coth banner or wording, especially not with a db error. Youd get a plain 404 website not found. A very specific, branded wording means Coth is still up. Perhaps the database server is located in a different facility than the website calling it.



  6. #6
    Join Date
    Oct. 28, 2007
    Location
    NY
    Posts
    4,208

    Default

    The database just went off line.
    Pinged the ip address, yup ip responds.
    Tried addressing it by ip(http:ip_address).
    No joy.
    Did a trace, and it was taking 13 hops and died at.. Nameserver at Amazon, wtf.
    Its back, but I dont think its a dos attack, IP was up, just not the web.
    Its pretty amazing it stays up as much as it does, given its available 24 a day.
    You must have excellent an backup system, that doesn't slow performance when running.



  7. #7
    Join Date
    Mar. 8, 2004
    Location
    Baltimore, MD
    Posts
    19,887

    Default

    Tons of them today. Don't you guys know I am on stall rest? I may have to start cribbing if the forum doesn't start cooperating!


    15 members found this post helpful.

  8. #8
    Join Date
    Oct. 26, 2007
    Location
    San Jose, Ca
    Posts
    5,278

    Default

    same here - site hasn't been working for me for most of the day


    4 members found this post helpful.

  9. #9
    Join Date
    Feb. 6, 2007
    Posts
    2,226

    Default

    Come on COTH! You're making me have to be productive!


    4 members found this post helpful.

  10. #10
    Join Date
    Jan. 4, 2011
    Location
    Englandshire
    Posts
    578

    Default

    Quote Originally Posted by Appsolute View Post
    same here - site hasn't been working for me for most of the day
    Same for me today.



  11. #11
    Join Date
    Aug. 10, 2010
    Location
    NC/SC
    Posts
    320

    Default

    I've been getting this a lot lately too... although it seems to happen only on my iphone & ipad, not on my PC/laptop. Wonder why?


    1 members found this post helpful.

  12. #12
    Join Date
    Mar. 24, 2010
    Location
    Tucson
    Posts
    6,096

    Default

    Quote Originally Posted by EmJ628 View Post
    I've been getting this a lot lately too... although it seems to happen only on my iphone & ipad, not on my PC/laptop. Wonder why?
    Today, it's everything. Looks like major server errors in COTH-land....
    My horse is a dressage diva so I don't have to be.

    Quote Originally Posted by katarine
    If you have a fat gay horse that likes Parelli, you're really screwed


    1 members found this post helpful.

  13. #13
    Join Date
    Feb. 28, 2006
    Location
    The rocky part of KY
    Posts
    9,433

    Default

    It does seem to have something to do with snowstorms though. Been off and on all day here and I was wondering if it would even let me log in.
    Courageous Weenie Eventer Wannabe
    Incredible Invisible


    1 members found this post helpful.

  14. #14
    Join Date
    Feb. 3, 2000
    Location
    Nokesville, VA
    Posts
    35,167

    Default

    Quote Originally Posted by GoForAGallop View Post
    Because if the power is out at the server facility, the sites hosted on said servers are down.
    Sever facility should have an uninterruptable power supply (UPS).
    Janet

    chief feeder and mucker for Music, Spy, Belle and Tiara. Someone else is now feeding and mucking for Chief and Brain (both foxhunting now).



  15. #15
    Join Date
    Jun. 30, 2006
    Location
    SF Bay Area, California
    Posts
    4,443

    Default

    Quote Originally Posted by EmJ628 View Post
    I've been getting this a lot lately too... although it seems to happen only on my iphone & ipad, not on my PC/laptop. Wonder why?
    It's been happening on my laptop all day.

    Quote Originally Posted by Janet View Post
    Sever facility should have an uninterruptable power supply (UPS).
    Or should be set up for failover.
    Proud owner of a Slaughter-Bound TB from a feedlot, and her surprise baby...!
    http://i42.photobucket.com/albums/e350/Jen4USC/fave.jpg
    http://i42.photobucket.com/albums/e3...SC/running.jpg



  16. #16
    Join Date
    Oct. 2, 1999
    Location
    Mendocino County, CA: Turkey Vulture HQ
    Posts
    14,509

    Default

    Lots of things can be happening at the hosting facility. Most likely there's an issue with a router; it can also be a denial of service attack or a piece of hardware going bad.

    As for uninterruptable power supplies, let me tell you about the time when we quizzed the vendor about that in advance of a possible flooding event and they swore none of their critical infrastructure was in the basement.... Oh. Except as it happens, the FUEL SUPPLY for the generator, and the pump to get said fuel to said generator.

    Shit happens when you run network infrastructure and I'm sure someone is having a very unpleasant day over it. COTH is important to us for sure, but it's not like it's truly mission critical (I know!!!)
    If you are allergic to a thing, it is best not to put that thing in your mouth, particularly if the thing is cats. - Lemony Snicket



  17. #17
    Join Date
    Mar. 10, 2009
    Posts
    5,498

    Default

    Quote Originally Posted by Laurierace View Post
    Tons of them today. Don't you guys know I am on stall rest? I may have to start cribbing if the forum doesn't start cooperating!
    Just don't take up weaving or stall walking! Not good on the healing labrum.


    2 members found this post helpful.

  18. #18
    Join Date
    May. 20, 1999
    Posts
    537

    Default

    Hi guys! We're aware of the issues with site offline message and outages and we're trouble-shooting and working on it.

    Thanks! Molly



  19. #19
    Join Date
    Jun. 30, 2006
    Location
    SF Bay Area, California
    Posts
    4,443

    Default

    Quote Originally Posted by poltroon View Post
    As for uninterruptable power supplies, let me tell you about the time when we quizzed the vendor about that in advance of a possible flooding event and they swore none of their critical infrastructure was in the basement.... Oh. Except as it happens, the FUEL SUPPLY for the generator, and the pump to get said fuel to said generator.
    Which is why it's never a bad idea to tour/check out the vendor's hosting facilities.



    Quote Originally Posted by LexInVA View Post
    The COTH website and forums have been having erratic outages for over a month now. I don't know what the cause is but there have been big network assaults going on lately against US webhosts and telecoms that have caused outages in commercial clouds like the one used by this site and then there's the snowstorm problems to boot.
    Quote Originally Posted by GoForAGallop View Post
    Because if the power is out at the server facility, the sites hosted on said servers are down.
    My guess is COTH is not set up with a redundancy power supply, which costs extra money. Makes a good cause for for us to upgrade to Premium and support the ads.

    Proud owner of a Slaughter-Bound TB from a feedlot, and her surprise baby...!
    http://i42.photobucket.com/albums/e350/Jen4USC/fave.jpg
    http://i42.photobucket.com/albums/e3...SC/running.jpg



  20. #20
    Join Date
    Dec. 12, 2007
    Posts
    4,053

    Default

    Has anyone noticed this issue with database errors and a non-working site within the past week? They upgraded the database server last week, which was apparently the source of the issue, and wanted to check in to see if there were any persistent issues of this kind.

    Thanks!
    Mod 1



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