Email or call-maybe they'll send it. And then you can say their customer service redeemed itself-after the fail thread.
I've had good luck with them, but have only ever placed a few orders.
Originally Posted by chillydc
I got my stuff, but the free halter I was supposed to get did not come. Oh well... it was going to be an extra for the trailer. The bridle is nicer than I expected for $20! The fly mask looks huge, so even though my guy has a big head I think I will give it away. The shipping boots seem fine, I hope they fit. All of my stuff arrived the day after I ordered it, so extremely happy concerning shipping.
"Those who know the least often know it the loudest."