I have had my most recent pair of zip up tall boots for about eight months, so not a very long time. I really loathe zip up boots, since I always have problems with them, but lately I can't find pull on boots in my price range in my size. Anyway, I finally got my current boots broken in (they were the hardest pair of boots I've ever had to break in, including pull on ones) and they break! The little snap thing above the zipper broke off, and now they unzip while I ride and drive me crazy. I take good care of my boots, so I'm unsure why they broke. Does anyone have a suggestion for how to fix this myself? Or if I can't, am I better off going to the company to fix them or a local place?
(and if anyone knows of a good, fairly inexpensive pull on boot, I'd be thrilled if you could suggest it!) Thanks!
Most companies will fix or replace your boots if there's a material defect within a year of purchase. Take them (or ship them) back to the store from which you purchased them. The retailer will then deal with the manufacturer on your behalf. If you try to fix them and it doesn't work, you will have lost your opportunity to have the manufacturer accept them as their problem.
Originally Posted by CosMonster
But hey, if you can't indulge in rampant speculation on COTH, where can you do it?
Dont know where you are located, but find a shoe repair guy in your area, take him the boot and he should be able to fix it. Will charge half as much as the boot company, will be done in a couple days and they will be fine.
Edited to add: missed the less-than-a-year part. So start w/ the retailer and see where you get. Then look for a local guy!!
We don't get less brave; we get a bigger sense of self-preservation........
The cobbler can also tighten the zipper so that they are stiffer to unzip. You'll have to use some more caution when yanking them open or close, but it should help. I'd have them do both, repair the tab and tighten the zips.
MrB's attempt at talking like a horse person, "We'll be entering in the amateur hunter-gatherer division...."
I own a tack shop and sell both off the rack and custom boots. The only reason I am telling you is that I have learned that most of the companies I work with want to know when something goes wrong. In many cases they will go out of their way to help fix the issue. Let them know what's going on. Since it is just the snap and the boots are broken in, I agree with the other posters- fix it with local shoe repair but def let the company know. Good luck!
But the zipper isn't broken just the snap? The cobbler could probably fix very inexpensively. I think my daughters snaps were fixed for $20.00 both boots. I didnt like the repair job Vogel did so sent them to Woody's in Wellington, great job! He did the snaps and replaced the zippers, Vogel's zips were just not sturdy.