[Zu Zu]

The colors are not working !!! HELP ME PLEASE !! I'M LOST WITHOUT COLOR !

[Simkie]

They are working for me!

What browser, etc?

[Moderator 1]

Are you seeing the buttons in your message composition boxes and they're not working or you're getting an error message? What's happening for you? I checked your account and you have the WYSIWYG interface selected, so you should see the icons to click for color, etc. at the top of the composition box.

Thanks!
Mod 1

[Zu Zu]

I was trying to post reply and would be greeted with an abnormally huge box ,,, color button would not work nor would block of italic button just plain black ``` sometimes but not all the time when I went back to edit the colors would work but not always...
Thanks for whatever you did to fix the color back in business ~

Are you seeing the buttons in your message composition boxes and they're not working or you're getting an error message? What's happening for you? I checked your account and you have the WYSIWYG interface selected, so you should see the icons to click for color, etc. at the top of the composition box.

Thanks!
Mod 1

[Zu Zu]

i tht it was working but now the buttons don't work again nor the icons !?! what browser ? didn't change ?

They are working for me!

What browser, etc?

[SmartAlex]

I would hate to have to watch Zu Zu in black and white. It just wouldn't be the same!

[Zu Zu]

now the huge box and colors do not work ! YIKES ! out of business again !

selected advanced and now color and icons

[Zu Zu]

no color again ! ```` aaawwwaawwaww no icons either ~~~~ AAAWWWAAAAAA

I would hate to have to watch Zu Zu in black and white. It just wouldn't be the same!

[Zu Zu]

giving up ~ going out to the garden to eat worms !

[Moderator 1]

Since this seems to be an intermittent problem that isn't affecting other people (at least that I'm aware of!), could you please try clearing your computer's cookies and logging back onto the site.

That's a good first attempted fix for a lot of the "random" problems that can crop up. Here's a page that explains the process: http://www.aboutcookies.org/default.aspx?page=2

Thanks!
Mod 1

[Zu Zu]

Mod 1.Thank you for this information ```I am computer-challenged = thus this is a bit 'greek' to me ``` thank you nonetheless.

Since this seems to be an intermittent problem that isn't affecting other people (at least that I'm aware of!), could you please try clearing your computer's cookies and logging back onto the site.

That's a good first attempted fix for a lot of the "random" problems that can crop up. Here's a page that explains the process: http://www.aboutcookies.org/default.aspx?page=2

Thanks!
Mod 1

[CVPeg]

Wow - never knew it worked for everyone.

Thought it was only special for ZuZu!


Yes - please let it work for ZuZu once again!!

[Zu Zu]

LOVE your colors & icons! sigh ~

Wow - never knew it worked for everyone.

Thought it was only special for ZuZu!


Yes - please let it work for ZuZu once again!!

[Zu Zu]

* I have followed all instructions and removed / deleted all cookies and eaten quite a few ~ apparently I have 'used; my allotment of colors and icons up !sigh ~

[Zu Zu]

SHOOT !!!! I was going to report that the 'colors' are working for me again but ! now no color ! yikes eeekkk

[Moderator 1]

Please don't interpret this as being dismissive, but all the settings on your account that we can see all look set how they should, and we haven't heard of any other issues like this from other users, so I think this may be something on your end.

Can you send me a screen shot of what you're seeing when things aren't working? Here's site that shows how to do it if you're not familiar: http://take-a-screenshot.org You just have to select whether you're on a Windows-based computer or a Mac from the tab at the top of the screen. Then email it to me at admin1@chronicleforums.com

Also, please let me know what browser and version you're using to view the site (Internet Explorer, Safari, Chrome, Firefox, etc.)

Thanks so much and sorry for the trouble!
Mod 1 (just checking)

[Zu Zu]

Thank you ~ thank you Mod 1. ~ I will try your suggestions and try to send you a copy of what I see when colors do not work ... I have been posting in color this evening. AND then for this post ``` colors did not work = not available but when I return to 'edit' colors are available ~ LOL ! just trying to drive me crazy ! Internet Explorer ~ thank you for your help ~ ~ote=Moderator 1;6607266]Please don't interpret this as being dismissive, but all the settings on your account that we can see all look set how they should, and we haven't heard of any other issues like this from other users, so I think this may be something on your end.

Can you send me a screen shot of what you're seeing when things aren't working? Here's site that shows how to do it if you're not familiar: http://take-a-screenshot.org You just have to select whether you're on a Windows-based computer or a Mac from the tab at the top of the screen. Then email it to me at admin1@chronicleforums.com

Also, please let me know what browser and version you're using to view the site (Internet Explorer, Safari, Chrome, Firefox, etc.)

Thanks so much and sorry for the trouble!
Mod 1 (just checking) [/quote]