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  1. #1
    Join Date
    Apr. 30, 2012
    Posts
    20

    Default antares customer service

    The customer service at Antares is unparalleled. I recently purchased a saddle to fit my new horse. After a few months, the leather on one of the flaps seemed to be a bit faded or rubbed more than on the other. Without hesitation, Brad VanKirk at Antares sent me a replacement.

    I replaced my Butet because it made my chunky warmblood back sore. The Antares M20 model, which runs wider than the Butet and features a little extra padding, fits my horse perfectly.



  2. #2
    Join Date
    Dec. 26, 2003
    Location
    NC,USA
    Posts
    1,548

    Default

    Lucky. I had a horrible experience!
    ~ Unexpected ~



  3. #3
    Join Date
    Apr. 9, 2012
    Location
    NYC=center of the universe
    Posts
    2,110

    Default

    Ooohhh, I LOVE Brad! He was so helpful and nice when I ordered a saddle and then ruptured my ACL, unable to try the saddle.

    I'm a huge fan of the M20 (extra padding on the panels), too, I just gush about my cushy comfy saddle that's comfy for me AND my mare.

    I tried the Butet... Flat seat, very little padding, and noooo support. To each his/her own, but the Butet just doesn't help or work for me. I like a softer panel against the horse.



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