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  1. #1
    Join Date
    Jun. 6, 2006
    Posts
    944

    Default premium membership?

    I signed up for a premium membership on 2/29 and paid through paypal but this is not yet reflected in my membership- I requested an activation email but nothing comes through- how long does it typically take?
    Thanks!
    Be a part of the solution~ Adopt a thoroughbred!
    MidAtlanticHorseRescue.org



  2. #2
    Join Date
    Jun. 1, 2005
    Location
    Floral City , Fl.
    Posts
    4,250

    Default

    I did the same thing on the 27 of Feb and like you.....nothing!! Wonder whats wrong?
    Sandy
    www.sugarbrook.com
    hunter/jumper ponies



  3. #3
    Join Date
    Dec. 12, 2007
    Posts
    4,099

    Default

    Argh! So sorry for the trouble! Please email me your receipts to admin1@chronicleforums.com if you have them handy, or just verify via PM or email what email address you paid under so we can look it up, and we'll get things straightened out.

    We've been having some sporadic issues with the Premium membership activation for some users, but haven't figured out the common thread yet.

    Thanks so much for your support of the forums, and please accept our apologies for the glitch!
    Mod 1



  4. #4
    Join Date
    Dec. 12, 2007
    Posts
    4,099

    Default

    Just saw your post on the other thread, Sugarbrook. Sorry we didn't get back to you sooner!

    I just reactivated your Premium status through April 3, 2013 (with an extra month for the trouble.)

    If you have any trouble, let me know. Feel free to harass me directly via email or PM if I don't respond to a note in the help forum quickly.

    Thanks again!
    Mod 1



  5. #5
    Join Date
    Jun. 1, 2005
    Location
    Floral City , Fl.
    Posts
    4,250

    Default

    THANKS!!! I see I am "premium" now. YIPPEE
    Sandy
    www.sugarbrook.com
    hunter/jumper ponies



  6. #6
    Join Date
    Dec. 12, 2007
    Posts
    4,099

    Default

    Beverly, you're all set now too, with a bonus month. Please let me know if you're having any trouble.

    Thanks again for your support of and interest in the site!
    Mod 1



  7. #7
    BeverlyAStrauss is offline Working Hunter Premium Member
    Original Poster
    Join Date
    Jun. 6, 2006
    Posts
    944

    Default

    Thanks for the prompt response!!!
    Be a part of the solution~ Adopt a thoroughbred!
    MidAtlanticHorseRescue.org



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