Tom....this IS the SECOND trailer they have built fot me! First one couldnt open the windows or shut the doors!!!! (after loading FOUR horses on the SIX horse trailer) This is a nightmare no joke. At least the second one it was just the door that wouldnt shut after laoding FOUR horses on it!
The thing about smart people, is they look like crazy people, to dumb people.
Sounds like to me that they are definately not built stiff enough. With that just from loading the horses imagine what's going to happen going over bumps on the highway with a load in it. I'd be wanting a refund. It sounds like they don't know what they are doing.
I would never own a Exiss again. Mine, the dividers would pop open when a horse barely bumped against them. I called to complain and they said yes, they do that after a while just bring it in for a tune up. I asked them if I was to wait for my horse to be killed with the door popping open and then I would know to bring the trailer in or what? Anyway I brought it in to be fixed and they popped again with a stallion going down in the trailer on the freeway. I will NEVER own one again and do my best to warn people. A very poor company and trailer!
Sorry you are having such a bad experience with your Exiss. I have one and love it. The passenger side escape door did pop open when I was driving down the road, but it turns out the door did not shut properly because the molding around the edge was dented in (from being opened up against another trailer on the lot). The dealer un bent the edging and I haven't had any more problems with the door. The roof had a minor leak and the dealer fixed that too.There was a thread on Sundowner trailers not long ago, and lots of people complained about them too. I think there are lemons no matter what brand you buy. The key is to buy from a reputable dealer who will stand behind the product and make things right.
This doesn't sound like a lemon issue to me. Anyone else own a 6 horse that has had no trouble with it? Is this a 6 horse straight or slant load. It's not a fair comparison of a 3 or 4 horse slant with a 6 horse straight. A longer trailer needs to be built stronger to handle the additional length.
I am pretty sure it is a head to head.....I have a four horse Exxis head to head....I just found out the back ramp is about to fall off....but that is from scraping it over some very special gas station entrances, etc.
I love my Exiss, but all of the newer ones I have seen have not been as well made.
I definitely think they owe Betsy her money back!
"You can't really debate with someone who has a prescient invisible friend"
Don't forget to contact your state official who is in charge of consumer issues. In Florida it's the attorney general and this is the type of problem he would love to get involved in. Plus it does not hurt that here, it's an election year and what great media possibilities!
Oh, and Saturday, while I was checking my trailer before I sold it, I discovered that the ramp did not feel right. Turns out that the company brags about the rumbar flooring inside the trailer but uses unpressure treated lumber in the ramp. If a horse had stepped on it, he would have gone right through it. Needless to say, I put in pressure treated lumber and resealed the ramp before selling it today. How could they do that?