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  1. #1
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    Jan. 14, 2005
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    Aiken SC / Fay NC
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    Default Grand Prix Company - Who owns them and how do I contact them?

    Grand Prix Company - Who owns them and how do I contact them?

    Their facebook page has not been of any value in that regard, nor the website thus far.

    Thanks in advance if you have any info.
    FREE TACK/APPAREL ADS: BITS AND BARTER BOARD: http://bitsandbarter.proboards.com/i...ay&thread=5450



  2. #2
    Join Date
    Jan. 7, 2008
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    Frantisi is the US distributor.

    No phone number on website, but email link.

    http://frantisi.com/about.php

    If you still have problems, let me know - I'll try to pull a number for them from our file when I'm working at the tack store this weekend.



  3. #3
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    Jan. 14, 2005
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    Yeah, the response to a customer service issue is getting me hot under the collar....
    FREE TACK/APPAREL ADS: BITS AND BARTER BOARD: http://bitsandbarter.proboards.com/i...ay&thread=5450



  4. #4
    Join Date
    Dec. 4, 2009
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    May I suggest that if you have a problem with something that you bought from Grand Prix that you take it back where you bought it.
    They don't sell direct ( as far as I know ) and usually that means that the responsibility for returns or problems lies with the store where you got it.
    They can contact the company for you.



  5. #5
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    Unfortunately that isn't the issue.

    Thanks though.
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  6. #6
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    May. 5, 2000
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    The number is (705) 721-7277

    and address is
    175 Rano Street # 201
    Buffalo, NY 14207-2176



  7. #7
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    Thanks!!
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  8. #8
    Join Date
    Dec. 12, 2007
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    475

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    If you search my old posts, I may have mentioned the name of the guy with whom I spoke at Frantisi to get help on my GPA helmet when the harness broke on my speed air and I was pretty livid. The road was initially bumpy but I was happy with the end result.



  9. #9
    Join Date
    May. 5, 2000
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    Aiken, SC
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    Default

    Quote Originally Posted by naters View Post
    Thanks!!

    Hope you get the issue worked out to your satisfaction.



  10. #10
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    Jan. 14, 2005
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    Yeah, this is a pretty bumpy road.

    Lost four GP coats and a pair of GP boots when the barn and trailer burned down, and just really need model/style info for the insurance company (my old tack store that I bought them from is no longer in existence, and my invoices burned in the fire).

    So far, they have ignored my requests, and/or talked down to me ("oh, well that is just our base model, its not like you spent a lot").

    Well, for me 4 GP coats, and a GP pair of boots was a LOT of overtime shift hours. I sure felt like I spent a lot.

    Still have no information, but one guy did say he would take a look at my pictures to help identify the remnants of burned fabric.
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