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  1. #1
    Join Date
    Dec. 22, 2000
    Location
    NY
    Posts
    15,119

    Default Ack- My Email Account Is Sending Spam!

    I just found out my email account is sending out spam, sometimes to addresses I haven't used in years. Why is it doing that, and how can I make it stop??

    Bear in mind, I'm not much of a computer person.

    TIA!



  2. #2
    Join Date
    Nov. 2, 2001
    Location
    Packing my bags
    Posts
    33,609

    Default

    you have been hacked.

    run virus scan, change passwords...etc the whole bowl of wax.
    Quote Originally Posted by Bristol Bay View Post
    Try setting your broomstick to fly at a lower altitude.



  3. #3
    Join Date
    Mar. 30, 2007
    Location
    Hollowed out volcano in the South Pacific.
    Posts
    11,879

    Default

    You can change your account password and be sure not to save it in your browsers cache but it's likely that your computer has been compromised in some way. Best to check it for spyware. It's really easy to download compromising Javascript applets from random websites that end up in your browser's Javascript cache because many a/v scanners can't actively monitor those.
    Thus do we growl that our big toes have, at this moment, been thrown up from below!



  4. #4
    Join Date
    Dec. 20, 2003
    Location
    N. Augusta, SC (but forever a BUCKEYE!)
    Posts
    1,744

    Default

    In addition to running your regular virus scan, I highly recommend installing and running Malwarebytes regularly as well. I was hacked last year, ran my virus scan, picked up things, changed my password, etc. and it still continued sending out spam. After running malwarebytes it cleaned things up.
    Random horse pics http://www.flickr.com/photos/glfprncs/
    Talk to me about fitness or nutrition (I'm an A.C.E. Certified Personal Trainer)!
    My blog! http://personalsweatequity.blogspot.com/



  5. #5
    Join Date
    Oct. 27, 2009
    Posts
    937

    Default

    That happened to me this fall- such a pain!

    I was using hotmail (but the same principles would apply to gmail, yahoo, etc)

    First, change your password- make it something hard to guess (include numbers)

    Then, change the answers to all your 'secret questions' (you know the questions they ask like 'what is your hometown' etc, change those)

    And then you should be okay. That's what I did and I haven't had any problems since
    Cascadia- OTTB mare. 04/04-05/10
    If love could have saved you, you would have lived forever



  6. #6
    Join Date
    Jun. 22, 2008
    Location
    Outside Ocala FL - Horse Capital of the World
    Posts
    6,193

    Default

    So, if I am getting a bunch of "undeliverable" messages in my inbox, does that mean that some hacker is using my email address to send out crap/spam and I am getting the results of that?
    There are friends and faces that may be forgotten, but there are horses that never will be. - Andy Adams



  7. #7
    Join Date
    Oct. 22, 2003
    Posts
    1,885

    Default

    Quote Originally Posted by MunchkinsMom View Post
    So, if I am getting a bunch of "undeliverable" messages in my inbox, does that mean that some hacker is using my email address to send out crap/spam and I am getting the results of that?
    http://en.wikipedia.org/wiki/Botnet
    "The nice thing about memories is the good ones are stronger and linger longer than the bad and we sure have some incredibly good memories." - EverythingButWings



  8. #8
    Join Date
    Dec. 22, 2000
    Location
    NY
    Posts
    15,119

    Default

    Quote Originally Posted by MunchkinsMom View Post
    So, if I am getting a bunch of "undeliverable" messages in my inbox, does that mean that some hacker is using my email address to send out crap/spam and I am getting the results of that?
    That's what happened to me, but I didn't realize what was going on until somebody replied to "my" email and included "my" original email, which I had not sent.

    So can I fix this by changing my email password on a different computer, since I'm not near my own computer right now?

    And is there any way to tell where I picked up this bug, so I know not to go back to that site?



  9. #9
    Join Date
    Jun. 30, 2006
    Location
    SF Bay Area, California
    Posts
    4,681

    Default

    Quote Originally Posted by MHM View Post
    That's what happened to me, but I didn't realize what was going on until somebody replied to "my" email and included "my" original email, which I had not sent.

    So can I fix this by changing my email password on a different computer, since I'm not near my own computer right now?

    And is there any way to tell where I picked up this bug, so I know not to go back to that site?
    Yes, you can change your password for the account on any machine. Make sure you run a virus scan and have updated your virus protection. If it has expired, it may explain how someone was able to get to your system.

    I don't believe there is a way to detect where the malware came from, but I could be wrong.
    Proud owner of a Slaughter-Bound TB from a feedlot, and her surprise baby...!
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  10. #10
    Join Date
    Oct. 27, 2010
    Location
    Nevada
    Posts
    2,561

    Default

    Happened to me this fall....probably from those "pass along to 10 of your best friends" things that one gal sends me all the time (I've suggested she not do this as they are almost always some kind of phishing expedition). Changed passwords and security questions and it stopped. Now change passwords about every 60 days and make them fairly complicated (symbols, numbers, letters/caps/lowercase).



  11. #11
    Join Date
    Oct. 22, 2003
    Posts
    1,885

    Default

    Changing your password won't necessarily do any good. The best "zombie" software already knows you'll try to do that and is so deep in your system that it will track the change. Actually, the best software goes undetected and is incredibly hard to remove if you can find it at all.

    I will bet money your virus scan won't find it. And you have no real way of verifying that it's really "dead", except for a great deal of sleuthing. Botnets are a very serious problem. My suggestion is just to reformat your harddrive and start over.

    These bugs are delivered mostly through bobby-trapped websites, emails and ads that stream into a website. Use AdBlock, use your Hosts file, use NoScript. Stop using old operating systems and old browsers.
    "The nice thing about memories is the good ones are stronger and linger longer than the bad and we sure have some incredibly good memories." - EverythingButWings



  12. #12
    Join Date
    Dec. 22, 2000
    Location
    NY
    Posts
    15,119

    Default

    Quote Originally Posted by coloredcowhorse View Post
    Happened to me this fall....probably from those "pass along to 10 of your best friends" things that one gal sends me all the time.
    Ugh. I hate those. I also have one friend who sends those all the time. I usually try to delete them without opening them.

    I will change my password and see if that helps. Thanks for all the advice!



  13. #13
    Join Date
    Mar. 10, 2009
    Posts
    5,668

    Default

    Mine got "spoofed" once and sent a bunch of Viagra spam to everyone in my e-mail address book. Including church friends.
    An excellent reason why you should ALWAYS keep business and personal e-mail separate. I used to occasionally use my personal e-mail account when I was trying to subtly find out about certain government regs and didn't want my company e-mail address to send out red flags (all above-board, but sometimes you don't want to alert the Planning departments to the fact that you maybe, possibly, sometime in the future might be thinking about putting a cell tower somewhere in their jurisdiction).

    I don't do this anymore for obvious reasons.



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