I shop at Dover's since it's only 10 minutes away from where I live. They have friendly and knowledgeable staff as well as a nice selection of equestrian gear in a variety of price points. If they don't have something in stock, they do a great job of making sure it gets ordered asap. I can't say the same for other stores in the area. They also have a nice demo saddle program where you can really ride in the saddles. Although I will probably be purchasing a saddle elsewhere, I did appreciate being able to ride in their demos. I visited another shop that I swear had 20 of the same exact saddle in different seat sizes and tree widths but not a single demo that you could ride in. Needless to say I didn't bother with that shop.
Not to hijack the thread, but if I store has 20+ of something actually in the store, why wouldn't they have something to use as a demo? Worst case is they eventually sell the demo saddle at a wholesale price because it is used, but how bad can that really be? It's not like they are losing money from that. In fact, I would think that might even help them make money of people could actually try the saddle in a serious way.