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  1. #1
    Join Date
    Jun. 9, 2010
    Posts
    52

    Default Problems with Upperville Live Feed

    Does anyone know why I am only getting a black box when I click on Hunter ring live feed today?



  2. #2
    Join Date
    Oct. 29, 2008
    Posts
    280

    Default

    Are you letting the feed buffer. I does take sometimes 1-2 minutes to start. The feed in the Hunter Ring has been up all day, with no problems. If you go to speakeasy.net you can run a speed test on your connection to see if you have a problem with the connection speed. You need at least 768kbs download speed to view. I am watching the feed live on site with my verizon wireless card and have had no problems. If you have any further problems send me a private message and I will try to help you work it out.



  3. #3
    Join Date
    Jun. 9, 2010
    Posts
    52

    Default

    I have 25362 kbps download speed when I tested it but still only see a black box



  4. #4
    Join Date
    Oct. 29, 2008
    Posts
    280

    Default

    Did you watch yesterday? Are you on a mac or pc? What browser are you using.



  5. #5
    Join Date
    Jun. 9, 2010
    Posts
    52

    Default Thank You For The Free Upperville Live Feed~

    Jessica,

    Thank you so much at Equestiansport TV. I was very impressed with the great customer service I received from you. It is so great to view live the Upperville Horse Show. Much appreciated!!!!!



  6. #6
    Join Date
    Nov. 13, 2000
    Posts
    2,010

    Default

    I agree, excellent customer service and fantastic response time! Thank you!



  7. #7
    Join Date
    Nov. 21, 2005
    Posts
    587

    Default

    it was working fine for me yesterday afternoon (about 5 west coast time), but i cannot get it to work today. this morning it was like the picture was frozen, now i'm just getting a white box. maybe it's just so popular that it's crowded today?



  8. #8
    Join Date
    Oct. 29, 2008
    Posts
    280

    Default

    Are you still having a problem? If yes which ring. Both feeds are up and streaming with out problems.



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