The Chronicle of the Horse
MagazineNewsHorse SportsHorse CareCOTH StoreVoicesThe Chronicle UntackedDirectoriesMarketplaceDates & Results
 
Results 1 to 8 of 8
  1. #1
    giddyupgirl64 Guest

    Default Sundowner trailer sold by Orchard Trailer Sales

    I purchased a Sundowner trailer from Orchard Trailers in October 07, last week discovered the issues with the steel frame corrosion, which mine is falling apart. When I bought the trailer it had been "reconditioned" top to bottom, it's an 02, they even "rust proofed" the frame. I also found out last night they had filed a lawsuit against Sundowner in August 07. When I spoke with the GM of Orchard Trailers last Wed., James, he claims they had no knowledge of the issues with the welds, corrosion until six months convenviently after I purchased this trailer...Is there anyone else out there who knows or has experienced this type of deception at the hands of Orchard Trailers? Our attorney is getting involved on Monday...



  2. #2
    Join Date
    Dec. 12, 2004
    Location
    Massachusetts
    Posts
    6,276

    Default

    Is this Orchard Trailers of Western Mass?

    If so, no, I have never heard anyone say a bad word about them. In fact, I've dealt with them myself, when I was looking for my first trailer on a tiny budget. (Meaning that I would not be buying one of their new trailers) They were nothing but polite and helpful to me, even though I was just looking at their trade in trailers.

    I completely believe that they didn't know anything about the trailer. Remember, also, that it is your job to 1) carefully look over ANYTHING (horse, trailer, car, clothing) that you purchase and 2) properly take care of your purchase afterwards. Also, Sundowners, despite their high price tag, have some known issues that they seem to be slow to fix. I can't remember if what you describe is one of them.



  3. #3
    Join Date
    Aug. 25, 2007
    Posts
    8,483

    Default

    Sorry to hear of your problems.

    In the world of horses in general the rule is "caveat emptor."

    You don't say where you live but you've made a good decision in getting your attorney involved. You might also get some help from your state's "consumer protection" folks.

    Good luck in dealing with the situation.

    G.



  4. #4
    Join Date
    Jul. 10, 2001
    Posts
    6,703

    Default

    If you want, let me know if you need help. I have testing based on ASTM standards for powdercoating as well as electron microscope and energy dispersive spectroscopy that indicate the original powdercoating was substandard and did not meet ASTM requirements including metal contamination of the powdercoat and porosity that is present that allows water to penetrate the coating.

    Reed



  5. #5
    Join Date
    May. 8, 2004
    Posts
    4,291

    Default

    Reed, that is such a nice offer. To the o/p, I'm sorry you are stuck in such a tough situation. We bought our Kingston and Moritz trailers from Orchard and they were great to deal with. I hope they will be able to help you with this problem.



  6. #6
    Join Date
    Dec. 15, 2005
    Posts
    3,270

    Default

    Have you talked with a Sundowner dealer? We had floor corrosion in both of our trailers. We went to a Sundowner dealer, and they promptly replaced the floors at no charge.



  7. #7
    Join Date
    Oct. 25, 2007
    Posts
    3,545

    Default

    I think some dealers are better than others. I had a bad experience with a sundowner that I bought new at orchard, and it was sundowner that got involved and helped me.

    Have you contacted sundowner?



  8. #8
    Join Date
    Nov. 10, 2004
    Location
    Massachusetts
    Posts
    357

    Default

    If your trailer is an o2 why is it not covered under the 8 year warranty?
    It seems the issue is with sundowner.

    I have an 04 . I heard about the frame issue and spoke with orchard in the winter of o8. At that point they had begun to become inundated with calls.

    I posted on another site I 'm going to go to tourbillion due to the fact they are a authorized dealer. I have an 04 and watching it carefully. I have already paid for the stripping and recoating and will need to remove the coating on the floor of my trailer this winter as it's begun to lift.

    Please let me know what you find out. I purchased my trailer from Action at the EA but have had it serviced it at orchard and have found the guys there (not in the sales department) to be helpful and informative. Right now-there is no love lost between them and sundowner I'm sure due to the number of trailers they have rebuilt and the lawsuit that was filed.
    Live life to the fullest-ride a standardbred!!!



Similar Threads

  1. Help for Sundowner Trailer Floor Erosion
    By Endoftheroad Farm in forum Around The Farm
    Replies: 3
    Last Post: Jun. 4, 2010, 08:52 AM
  2. cost to fix sundowner trailer
    By jcschoeler in forum Around The Farm
    Replies: 17
    Last Post: Apr. 15, 2010, 06:28 AM
  3. cost to fix sundowner trailer
    By jcschoeler in forum Eventing
    Replies: 1
    Last Post: Mar. 12, 2010, 01:44 PM
  4. Check your Sundowner Trailer before use!
    By Old Equine Lady in forum Horse Care
    Replies: 144
    Last Post: Feb. 18, 2010, 07:26 AM
  5. 1999 Sundowner Trailer...opinions please
    By EventingDiva in forum Off Course
    Replies: 16
    Last Post: Nov. 6, 2008, 01:37 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
randomness