$40 Smartpak free shipping- hard and fast rule?
So I think I've sold myself on the concept of Smartpaks, despite declining to use them for several years. (Mostly has to do with them not offering a lot of the supplements I feed, which I would continue to pre-package myself for the AM, but would switch to Smartpak for PM supplements.)
I'm currently feeding Neighlox and ADR from KPP for my horse's ulcers/digestive issues and after much debate and label reading, I think SmartGut would be an appropriate substitution/consolidation of supplements. The pellets seem harder to avoid eating, so that's a bonus.
My issue and the heart of my question is that after adding the recommended dose, my Smartpak totals $39.95. There are no other supplements from Smartpak that I would consider feeding my horse because I'm otherwise very happy with his diet, and I think it'd be stupid to add a supplement just to reach the $40 threshold. However, I also think it's ridiculous to be $0.05 shy and have to pay almost $9 shipping. Because I'm a total cheapass, I'm considering contacting Smartpak to see how hard and fast their $40 rule is. My only problem is that I'm a bit scared and embarrassed because after all, they don't even have to offer free shipping if they don't want to, so I can't whine that much.
So- has anyone encountered this issue? How willing was Smartpak to bend the rules over 5 cents? Is it worth contacting them?