I love SmartPak!!!
I was getting regular supplement deliveries from SmartPak for my Weimaraner. I had to have her put down in November. I had received the October delivery, but stopped it after that.
Today, on a whim, I emailed SmartPak to ask if I could return my October delivery.
Their response was wonderful - they are crediting my bank with the cost of the supplements, but I can keep them to donate to a shelter.
Wow, that's really great. I've had similar interactions with them.... VERY neat company :-)