Bummed about saddle purchase on eBay...
I have been looking for a specific saddle on eBay, and found one that I thought sounded like a decent deal. It was half the cost it was new, about 4 years old. I'd been scanning eBay for a couple months and it seems to be about the going rate for this type of saddle in great condition.
The ad had 5 pictures. Looked like a normal used saddle. It was described as barely broken in, very gently used, well cared for, etc. For that reason, I didn't ask for more pics, since neither the description or posted pictures indicated any reason to look into it deeper.
I received the saddle and in person, it is a lot worse than the photos. While it doesn't appear to have been heavily used, it was not well taken care of. The leather on one of the knee rolls is faded, so it's a lighter, dried-out shade. Also, all over the seat and knee rolls there are small black freckles, little stains that won't come out. This didn't show up in the ad nor was anything mentioned about it. There are also some other black marks on the seat.
I'm not insanely pissed because I understand it is Ebay, it is a used saddle, I should have asked for more pics...but I still think it was misrepresented. I still would have bought the saddle, I just would not have paid what I did for it if I knew what it looked like in person.
I haven't contacted the seller yet because I'm still thinking about what to do. It would be a hassle to ship it back, be out $45 shipping it, wait on a refund, find another saddle, potentially be let down again (can't find what I'm looking for locally anyway). But on the other hand, the saddle is not as described.
Really I would be fine keeping the saddle if I could have some of my money back (like $100 or so, is fair to me).
WWCD? (what would coth do) ;) Suck it up and deal with it (buyer beware!), deal with the hassle of returning it, or ask the seller for a partial refund?
have you left a feedback already?
trust me, no ebay seller wants a negative feedback... So just tell them you want part of your money back or you'll leave a negative feedback. This should work.
If they refuse, it's your choice to keep it or ship it back for a refund... if the seller allows returns of course...
You may be in luck (if a little dishonest)
Yes, measure the seat size. If it varies from the stated size by 1/2 in or more you can, by all rights, explain that the saddle was not as described. But saddle sizes can vary with the position of the nail head, so a difference less than 1/2 inch isn't a decent basis for a claiming misrepresentation.
You might start there, just to avoid controversy. If the measurement doesn't help you, absolutely contact the seller and politely explain your problem. You must eat the shipping back. Definitely insure it and ask for a signature confirming delivery.
Most e-bayer want to make their buyers happy. They try to represent their items to the best of their ability, but also to their standards. Of course those can vary between buyer and seller. So you might be able to resell the saddle yourself, better represented of course, and find someone perfectly happy to accept it's blemishes.
Best of luck to you.