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View Full Version : My new horse is in the USEA database but his info is incorrect...can I fix it?



purplnurpl
Jan. 21, 2011, 10:06 AM
His name is spelled incorrectly and his color is technically incorrect.

in the data base it has listed:
Toby's Lynx Paint Paint

it should be
Tobys Lynx Paint Tobiano


is this something I can fix?
I would really like to have his name fixed because he will also receive Paint awards and I'd like the names to be the same.

Looks like I need to email member services.

Janet
Jan. 21, 2011, 10:28 AM
Yes, email them and I am sure they will fix it.

scubed
Jan. 22, 2011, 12:11 PM
or call them and they will fix it practically while you are on the phone. They have been great when I have had these issues

purplnurpl
Jan. 22, 2011, 12:14 PM
claps and hugs for the USEA.

I sent them an email yesterday. It was fixed within the hour.

pretty awesome customer service.