A Bit Above Tack - Pg 9 - Important Update

[enjoytheride]

A Bit Above tack is having a big winter blowout sale, everything on thier site is %39 off, including helmets, saddles, bridles, girths, showcoats, etc. I just bought a girth.

http://www.abitabove.net/aba/default.asp

[enjoytheride]

A Bit Above tack is having a big winter blowout sale, everything on thier site is %39 off, including helmets, saddles, bridles, girths, showcoats, etc. I just bought a girth.

http://www.abitabove.net/aba/default.asp

[Jumpers21]

Thanks for the info - I needed a new saddle!

[bumoyu]

Yeah I saw that too. I bought a baker sheet,martingale and a few different pads. I called then to ask a question and they are really nice.

[Staish14]

Eek! I wish I didn't see this! http://chronicleforums.com/images/custom_smilies/winkgrin.gif

[ImJumpin]

Awesome find. Now I can have the Edgewood girth I've always wanted!

[MCM]

Does anyone have the tredstep half chaps? I love the Ariat classic chaps, and was hoping they carried those, but no luck. If you have them, do you like them, etc?

How long is this sale?

[ryansgirl]

Make sure if you order something from this place that you order EXACTLY what you want. It's been five weeks and I still am having problems getting an exchange done. Took three weeks to get my order only to have to exchange something and I'm getting a little irritated to say the least ( I make daily phone calls too and nothing seems to be working - package keeps getting lost somehow). Maybe because of the huge sale that i'm having so many problems - seems like they are really busy. Good luck!!

[RodeoHunter]

Oooooh. I hope the CAN/US exchange rate is good right now because I just bought a sheepskin lined Edgewood girth.

That was much too easy. Be very afraid. http://chronicleforums.com/images/custom_smilies/uhoh.gif

[DutchOwner]

If anyone is in need of approved helmets now that the rule has been passed, and want to plan ahead in case it doesn't get overturned/modified, they have a nice selection over there right now...I just bought a CO Hampton for 121.38; and you get free shipping if your order is over 100 dollars.

[ImJumpin]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by MCM:
Does anyone have the tredstep half chaps? I love the Ariat classic chaps, and was hoping they carried those, but no luck. If you have them, do you like them, etc?

How long is this sale? <HR></BLOCKQUOTE>

I think the Tredsteps fit soooo much better than the Ariats. At $60 some for them with the sale, you can't go wrong-- they are usually around $110!

[Illyria]

I have the tredsteps too, and I really like mine. Very light and comfortable.

[MCM]

Which type tredstep do you have? The strechy ones (the zipper looks like it would be uncomfortable), or the all leather?

Also, the zip up boots, I need a new pair so any reviews of tredstep boots?

[Staish14]

Are the "regular" Tredstep half chaps made out of suede? (Not talking about the stretch leather ones)

[Silver_Lining]

yep

[Illyria]

I have the stretchy ones with the zippers (the suede ones) - I didn't/don't find the zipper uncomfortable at all. I had to get them re-stitched once in the last 4 or 5 years, which I think was pretty good considering I was riding quite a bit.

[just_me]

I saw they have the fleeceworks half pads on sale, but they list them in two sizes. Anyone know the measurements or what size fits a Bates CC?

[ImJumpin]

I don't know which one woudl fit a Bates better, but I found this on a different website:

RG-Size Regular generally fits saddles sizes 16.5"-17.5" with modified forward flaps. Example: Barnsby 16.5, 17, 17.5, Bates 17.5, Beval 17.5, Bruno Delgrange/PJ 17, Crosby Centennial 17, 17.5, Harry Daubs 17, Pessoa 17.5.

SM-Size Small generally fits saddle sizes 16", 17.6". Example: Barnsby 16, Bates 16.5, 17, Beval 16.5, 17, Bruno Delgrange 16.5, 17, Collegiate 17, 17.5, Harry Daubs 16.5, Henry De Rivel 17, Pessoa 16.5, 17.

[just_me]

Thanks, ImJumpin. http://chronicleforums.com/groupee_common/emoticons/icon_smile.gif

[daytimedrama]

uh oh I just bought George a new Edgewood bridle!! and a halter too. I should have gotten myself some half chaps......must resist!

[Duffy]

Just called them - wonderful gentleman helped me. I ordered both the CO Hampton and the GR8. http://chronicleforums.com/groupee_common/emoticons/icon_smile.gif (Both helmets combined cost me less than my daughters GPA a couple of years ago!)

I need to get her a new helmet as well. Her hair is SO thick, we've been kind of cheating using the same GPA for home (no hair up) and showing (hair up). She needs a different one for showing. Maybe one of these will work...

[Roomfor2]

I'm looking at the RJ Shirts. The first shirt listed, colors yellow and rose. Can't tell from swatches on the computer what they really look like. I want a light yellow and light pink. Does anyone know if these colors are dark or light? I tried to call but no one answers....

[lmlacross]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by MCM:
Does anyone have the tredstep half chaps? I love the Ariat classic chaps, and was hoping they carried those, but no luck. If you have them, do you like them, etc?

How long is this sale? <HR></BLOCKQUOTE>

Sale goes through the 25th. I have the treadstep half chaps and LOVE them. Granted, the snaps broke the first time I rode in them, but were easy and very inexpensively replaced by our local shoe and boot guy.

To the OP-- Thanks for the ALERT! I bought a halter, a few baby pads and a girth. I'd been hunting for a professional's choice girth in a 54" length, finally found one in stock, and for $30!

LML

[Nickelodian]

I've ordered quite a few items from ABA, and they have always been very nice. I have had them send me one item wrong, but they also sent me a pickup tag for return shipping.

I'm tempted to order the hampton, that's a great price.

[Madison]

If you do hit a snag with an order, all I can say is be persistent. It's been my experience that they aren't the best about following up. Always very nice to deal with, but not the best follow-up. That's a great sale. I'm sure I will think of something I need right after it is over . . .

[lisa]

I went. I saw (not much). I bought. http://chronicleforums.com/groupee_common/emoticons/icon_smile.gif
Are they going out of business?

[Duffy]

Hmmmm - didn't realize the sale ends tomorrow - might need to browse a bit more. http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif

[Ijump2]

WOW!!! I need a new girth. Talk to me about the fit of the Edgewood and the Hadfield's. Are they true to size (If my horse wears a 50 most of the time is that what he will wear)??? Also opinions b/w the two?

[Ethan & Ella's Mom]

If you get a fleece girth, make sure you go up a size or two. I have a Beval and I think I had to go up two sizes.

[Ijump2]

E & E 's Mom,

I am getting a fleece one so that is good to know! Is your removable?

Anyone else had this problem?

[daytimedrama]

oh dear i just called them up and ordered reins too!

[Ethan & Ella's Mom]

Yes it is. I bought it at the Beval sale two years ago. I love it.

[Ijump2]

I am 20 questions today.........

What about the light vs. dark havana color of the Edgewood?

I really like the Hadfield's but I am concerned about cleaning it since the fleece is not removable. Any thoughts?

*edit* I posted a thread on this so I don't hijack this one. Thanks guys!

[ImJumpin]

Just talked with ABA and they said that they do not think the Edgewood fleece girths run small. Plus, they are doble elastic, so much more likely to stretch a bit more than a single sided elastic girth. I've never owned one, so I can't say from experience, but that is just what they told me.

[RodeoHunter]

Crap! I forgot to go up a size with my fuzzy girth but I figured that since both sides were elastic and the fleece would squoosh down a bit it would be okay?? Should I call and get a bigger size?

[Horsaholic]

Anybody have Hadfield paddock boots? I love Hadfield bridle works but have no experience with their boots and how they hold up?

[Irish Ei's]

Fabulous deals on those County Saddles.....DROOLING NOW...

[lisa]

I say nix on the Hadfield paddock boots for daily wear. I bought a pair for my daughter -- they're beeyooteeful -- but they did not hold up well. And they're not as comfy as some other brands.

[Ethan & Ella's Mom]

My Beval girth has elastic on both sides but I still had to go up two sizes. I only use it for shows so it doesn't stretch as much as it would if I used it everytime I ride.

[Seahorsefarmtobe]

edited by mods

[Snap]

You know, I really didn't need anything else! But then I saw the deals.....so I ordered a Baker sheet and new half chaps. I've had the Tredsteps before & loved them & I've wanted a new pair for a while now. When will these sales stop? I MUST not go to the Beval sale...yeah right!

[Chestnut Mare]

Seahorse, my best advice to you, is that unless you have a legal judgement, published information, yadda yadda yadda, is to keep your fingers away from the keyboard.

We are not playing the game that pundits on cable news play - you don't get to raise a question, suggest a rumor and claim no harm no foul.

[infinitymax]

Can anyone tell me about the sizing on the RJ Classic Show coats, my daughter's last coat(doesn't fit anymore-was a Top Call sz. 2-Ladies)it still fits in the arm length, but too tight in Bust, can button but can't breath. My daughter is 5'2" and weights 126, bust size 34C, rather short waisted. Do you think the size 4R would fit, that was the only size other than a 10R in the coat I wanted to get her.
Thanks
Sophia's mom

[shmon]

Sophia's mom - I wear a 4T or 6T in the RJ coats. I am 5'10", weigh about 135, and have a 34 bust. The 6 is a little roomy in the waist but fits well in the shoulders, while the 4 is just a bit snug in the shoulders but fits well everywhere else. I'd say the 4 should fit your daughter, but it might be a little big depending on her shoulder size...

[Calvaro V]

I just got the GR8 for $160 http://chronicleforums.com/groupee_common/emoticons/icon_biggrin.gif no shipping costs or tax. What a deal. Please keep me away from that website - I fear more damage may be done. They were v nice and helpful on the phone.

[infinitymax]

SHMON, thanks for the quick reply, I just ordered the size 4R and feel giddy over the great price, $74.20 including shipping!! Wow, anyway my daughters shoulders are what I would call on the broad side. I sure hope I don't have to send back my outrageous deal. Thanks again.
Sophia's mom

[Holsteiner]

I wish I would have never even looked at this thread. So far i've ordered the fleeceworks AP pad for foxhunting, and am tempted to order the GR8 helmet and the Professional choice boots (another spare pair)......I need to hit the lottery tonight!

[starlight]

Anyone know how fast they ship? If an order was placed today when would it be processed, shipped, etc...? I can't believe how good that sale was! Send over the spending police, or the fire department because my credit card is still smoking!

erica http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif

[bumoyu]

I called on Friday last week and he told me that they were going to get it out that afternoon and mine still isn't here but I bet tomorrow....if that is any help at all.

[just_me]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by starlight:
Anyone know how fast they ship? If an order was placed today when would it be processed, shipped, etc...? I can't believe how good that sale was! Send over the spending police, or the fire department because my credit card is still smoking!

erica http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif <HR></BLOCKQUOTE>
I called earlier today and ordered a fleeceworks half pad. The man I spoke with said they'd be sending it out later today by UPS ground. Hopefully, he was right. I can't wait.

[ryansgirl]

It took three yes three weeks for my order to arrive... and then I had to exchange it as it was too small (it's the size I normally order but apparently this brand - Charles Owen runs small) so now it's been a little over five weeks and I'm still waiting for my exchange to arrive (and I've been calling just about daily to find out what's going on). Hopefully all your orders come much sooner than mine!!

[*Brooke]

It was a very good deal, but I too have had problems returning things.... it takes a very long time.I waited 5 weeks for my edgewood bridle, finally gave up after calling every day...ordered from saddlers row and got it in two days! Thats what I call service! lol! http://chronicleforums.com/images/custom_smilies/yes.gif

[Ijump2]

Sale is extended through today!

[Jodes, Aefvue Farms Bartender]

Evil!

I just ordered a new Martingale, new leathers, and a new Walsh leather halter..all for 110$$..so not bad!! I just shopped my face off...whoooweee!!! http://chronicleforums.com/groupee_common/emoticons/icon_razz.gif

[Kirsten]

Wward, I'm in the market for new leathers... I have short legs (I'm 5'3), and I want something nylon lined so they don't stretch. But I also don't want a huge bulge under my leg where the buckles go. Which leathers did you order? Do you have prior experience with these brands?

[Madison]

Kirsten, don't know if ABA has them, but the Prestige nylon-lined leathers fit the bill for what you are describing. I love mine.

[Kirsten]

Thanks, Madison... I've seen and drooled over the Prestige leathers. Not looking to spend that much though. I ended up going with a pair of 7/8" Blue Ribbon leathers -- crossing my fingers that they'll be OK! I don't normally buy this sort of thing sight unseen, but I couldn't pass up the price.

[HunterJumperSarah]

I got a girth, PUMPED. Thanks for the great link!

[ryansgirl]

Well once again I was told my exchange would arrive on a certain day - today (this would be the fifth time I was told it would arrive on such & such day) and once again - no package. The tracking #'s I get are either wrong or show that the package has never left the store. So once again, I have to make yet another call. Hopefully no one else is having such a miserable time receiving their merchandise!! (I do know I will never order from this place again :-)

[Kirsten]

To those having trouble getting their packages, the problem may lie with UPS Ground. I had unbelievable trouble with FedEx Ground... because they charge less, they often drive around all over hell's half acre till they have a full truck and actually start heading to where you are to drop off your package. Mine took almost a month to get across the country, even though the person I purchased from dropped it off promptly. They had no record of where my package was for about a week. When I called to complain about this, and the fact that my saddle had been left on my front porch with no signature, their answer was pretty much "that's business as usual".

[Jodes, Aefvue Farms Bartender]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Kirsten:
Wward, I'm in the market for new leathers... I have short legs (I'm 5'3), and I want something nylon lined so they don't stretch. But I also don't want a huge bulge under my leg where the buckles go. Which leathers did you order? Do you have prior experience with these brands? <HR></BLOCKQUOTE>

Kristen..I orded the Blue Ribbon brand (I think)..I'm fairly tall (5'7") but I HATE having a lot of leather hanging from my saddle..so I ordered the child ones http://chronicleforums.com/groupee_common/emoticons/icon_razz.gif..here's a link http://www.abitabove.com/aba/details.asp?ProductID=425&SubCategory=16

[Hucklebug]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Wward:
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by Kirsten:
Wward, I'm in the market for new leathers... I have short legs (I'm 5'3), and I want something nylon lined so they don't stretch. But I also don't want a huge bulge under my leg where the buckles go. Which leathers did you order? Do you have prior experience with these brands? <HR></BLOCKQUOTE>

Kristen..I orded the Blue Ribbon brand (I think)..I'm fairly tall (5'7") but I HATE having a lot of leather hanging from my saddle..so I ordered the child ones http://chronicleforums.com/groupee_common/emoticons/icon_razz.gif..here's a link http://www.abitabove.com/aba/details.asp?ProductID=425&SubCategory=16 <HR></BLOCKQUOTE>

WWard, I bet you a dollar they won't fit when the get here.

[Jodes, Aefvue Farms Bartender]

WWard, I bet you a dollar they won't fit when the get here.[/QUOTE]


NOOOOOOOOOOOOOOOO....I think I might actually have a dollar to my name http://chronicleforums.com/groupee_common/emoticons/icon_biggrin.gif
Theyw were 40$...think they'll be too short?

[Kirsten]

I ended up going for the regular 54" ones myself... I thought about the child ones, but wanted the 7/8" rather than 3/4" width. Also, I thought the 48" would be borderline for me to still be able to tuck them through the keeper on the flap (at least when I drop 'em to flatting length). I'm only 5'3", and I usually tuck the extra leather back under the saddle flap. I think I'll bite the bullet on these new ones and actually cut them to the right size though.

[Jodes, Aefvue Farms Bartender]

Great..here I am thinking I'll be smart and buy the shorter ones to avoid having a lot of leather left..and now they probably won't fit..it's just my luck!!! I should have spoken with my personal pony products consultant first..(you know who you are http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif)

[Lives2Jump]

They MIGHT fit, I got the Beval Half Hole childrens leather for christmas. I am about 5'6 and I am on hole 20. And all my friends have various kid lengths of leather, and have had to punch holes in them.

[VTHokie]

Looks like the sale is going to be extended until 2/1 now at 33% instead 39%.

[lmlacross]

Well, add this to the mix.

As previously mentioned, I ordered a Walsh combination halter, three baby pads and a professional's choice girth.

Received an email confirming the order, received a second email from USPS that A Bit Above had contacted them letting them know the package was packed and ready to be picked up for shipping.

Two days later, received a tracking number from UPS (not USPS) and an email from the shop telling me that the halter I ordered was out of stock, that they could not get another in, and that my "pad" (not "pads", as I ordered three) and girth had been shipped.

While I am not being charged for the halter, I'm a little annoyed that I wasn't contacted to see if I'd like to replace it (say with another Walsh halter) before the package was shipped. Assuming all was fine, I purchased the matching lead while I was at a conference (70 miles from home) yesterday.

Now I need to follow up my email with a call requesting a replacement halter. Not feeling terribly compelled to cough up the $$$ for shipping on a separate package, either.

LML

[Seahorsefarmtobe]

i tried to warn you guys.....

[ImJumpin]

Explain your annoyance and they should be able to ship the halter without charge.

[lmlacross]

Imjumpin-

They have. Given the posts to the contrary, I expected more of a hassle. They've been great other than the small bit of confusion over shipping- very responsive when I asked for a substitute halter.

LML

[nycjumper]

Hmmm.. I haven't even received a tracking number & I purchased last week. I need to call them.

[enjoytheride]

I purchased a pro choice girth on the 23rd and havn't gotten a tracking number.

I did email them, but I'm being patient since I've seen their website posted on several different BBs and figure they've been overtaken by all of us BB people looking for a bargain.

went to their website and got this, those poor people probably didn't know what hit them!
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR> ** Please Note We have had several hundred orders in the last few days and we are trying to process them as quickly as possible. We will try to begin sending e-mails with tracking numbers and ship dates this afternoon.*** <HR></BLOCKQUOTE>

[DMK]

Also, ain't nothin' happening in Alpharetta today. We are iced in, with more on the way... (should be OK by Monday)

But if you are working on an exchange, and things aren't up to your expectations, you can always deal with it through your credit card company! http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif

[RodeoHunter]

I emailed them asking if I should and/or could go up a size with my fuzzy girth and they emailed me back the same day saying yes and yes and that they would switch my order before sending. I thought that was pretty good sevice http://chronicleforums.com/groupee_common/emoticons/icon_smile.gif

[bumoyu]

Well I ordered over a week ago and talked to them to make sure that my stuff would be here PRIOR to my horse leaving for Fla. Well horse is gone and stuff still isn't here. Called them, on Fri, and they found my package sitting in the "to be sent pile". http://chronicleforums.com/groupee_common/emoticons/icon_rolleyes.gif They did agree to send it so it would be here by Monday BUT I have entered the tracking number and according to UPS it still hasn't been picked up. Saved on free shipping from them but now I have to ship stuff to Fla. since I won't be there for another two weeks or so. http://chronicleforums.com/images/custom_smilies/sigh.gif

[Duffy]

Crossing my fingers that my orders get here...

[nycjumper]

I placed my order on the 24th. When I called last Friday after reading this thread, it had not been packed yet. The halter I ordered was out of stock as well. They thought it might go out Monday but could go out later. So I'd say they're running a week behind or so.

[Kelpie]

Not trying to rile anyone up or step on toes, but I think some perspective is in order here. I mean a sale of this magnitude on all items is rather unprecedented, so there are tons of folks ordering stuff, I’m sure. Not to mention the fact that knowledge of this sale was circulated on at least two different BBs. Sooo, when I placed an order, I expected it to take forever to get here (especially since I foolishly waited to order until after the sale had gone on for several days…sigh). I’m not saying gripes about calling three times and things still being mixed up aren’t in order, I’m just saying I’d keep it all in perspective. There is no way they have the staff or experience to handle the volume of inventory they are currently trying to move. Chances are pretty good, that if this were to develop into an annual event (wouldn’t that be awesome!!!), they would be even better the next time around.

Now, give me a couple more weeks and my perspective may change…
http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif

[just_me]

The message on their site now is:
<span class="ev_code_PURPLE">"Thank You, the response to our sale has been overwhelming. We will not be answering phone calls today, so that we can concentrate on packing and shipping as many orders as possible. We will try to resume manning the phone on Tuesday and hope to have all orders shipped by Thursday. We made numerous shipments on Wednesday, Thursday, and Friday last week, but we are behind and will try to be caught up with shipping today. THANK YOU."</span>

[daytimedrama]

well I'm so pleased with 39% off so I really don't care if it doesn't arrive until June. http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif

[Illyria]

My order arrived today - less than a week.

[BAC]

<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by ImJumpin:
<BLOCKQUOTE class="ip-ubbcode-quote"><font size="-1">quote:</font><HR>Originally posted by MCM:
Does anyone have the tredstep half chaps? I love the Ariat classic chaps, and was hoping they carried those, but no luck. If you have them, do you like them, etc?
How long is this sale? <HR></BLOCKQUOTE>

I think the Tredsteps fit soooo much better than the Ariats. At $60 some for them with the sale, you can't go wrong-- they are usually around $110! <HR></BLOCKQUOTE>

Tredsteps are now $129 I think. They're great though, I like them so much better than any of the cheaper ones I have worn.

[horsepoor]

For those who have received their order -- did you get a tracking number e-mailed to you before that? I've gotten a couple of e-mail responses to my "where's my stuff?" messages that said it is ready to ship, shipped, on its way, etc., but never a tracking number -- does that mean it hasn't really shipped?

[Illyria]

I didn't get a tracking number, or a reply after I emailed them asking for one...so I was getting a bit worried, but everything arrived today.

[horsepoor]

Thanks Illyria -- so I have hope after all!

[starlight]

I had a great experience...

Ordered stuff last Tuesday, it was at my house on Friday. I never received an e-mail confirmation of the tracking #, so I called the store for it. The guy was very nice! He gave me the (correct) tracking info and said that he all of a sudden got swamped with so many orders, he had to call in his MOTHER to help out! http://chronicleforums.com/groupee_common/emoticons/icon_smile.gif I told him that the link to his incredible sale was posted on a message board, and he said this sale was the best thing he has ever done for this shop! To the original poster, you should let him know it was your good deed posting thi link! He was very thakful to the person who spread the word! There may be other sales this good due to sharing that link to this shop!!! Thank you, thank you!!!

I would say give it a few extra days to receive the stuff, they are swamped!

http://chronicleforums.com/groupee_common/emoticons/icon_smile.gif erica

[Drummerboy]

Mine arrived today as well. While the packing on my Charles Owen left a bit to be desired, original box wrapped in paper and was beat up by UPS, helmet was fine, fits and I would order again. I think it was a sucess!

[ryansgirl]

Well it's been six yes six weeks and my one item still has not arrived. This even after daily phone calls (except the past four days as there was never anyone answering phones - yup i saw the website), emails, more calls. I guess as long as it shows up before the end of April when my first show of the season is it'll be okay (but i'm not holding my breath on this one) http://chronicleforums.com/images/custom_smilies/sigh.gif

[infinitymax]

With all the negative responses on this thread I was really expecting the worst. I ordered a RJ Coat last Tuesday. When I phoned to place the order a very polite man went above and beyond to help me decide what the color of the Jacket I was ordering really was, he went and actually got the jacket and described it to me. Making a long story short the coat was on my screened in porch yesterday, wrapped very professionally inside the box, no wrinkles and that man really did a wonderful job of describing the color to me, it was exactly as he described it, I might add it is beautiful and could not fit my hard to fit daughter better if I'd had it tailor made. Needless to say I will order again and was very happy with the service I received.

Sophia's mom

[Madison]

My experience with them has been that if they have it in stock, you are fine, but if it has to be ordered it is hit or miss as to whether it comes in a timely fashion. ryansgirl, I had the same experience calling and calling and calling about my order - it took forever but did eventually come in. It was just very frustrating in the meantime.

[Kirsten]

My order arrived yesterday! I'm amazed... I figured it would take at least until the end of the week. Yay! http://chronicleforums.com/groupee_common/emoticons/icon_smile.gif

[lmlacross]

I got my girth and pads yesterday along with an email from the shop letting me know that my substitute halter wouldship by Friday. I have to say, the service for the price has been alright by me!

LML

[Lucassb]

Well, to add to the kudos, they extended the sale price to me on a special order item and could not have been any nicer on the phone. I have to say I miss being around the corner from ABA... wish I had a local place that was as nice here in CT!

[enjoytheride]

Havn't gotten mine yet. Ordered it 10 minutes before I made the first post.

[Calvaro V]

Has any body here returned anything and what did you do about shipping? Did they pay to ship it out again or did you have to pay both ways?

[horsepoor]

Well, I haven't received mine yet, and I know they charged my card back on January 22 -- but right now all ABA tells me is they'll check on it and send me a tracking number...and haven't gotten that either.

[gteq]

I ordered mine on a Wednesday and got it that Friday (without any confirmation e-mail). When it came the pad was wrong, 3 items were missing, and the Tailors had torn stitching on the knee. I had been given a 31% discount instead of 39% on one of the items. I called and they could not have been nicer. They said they would ship the forgotten/replacement items and when I received them I could ship back the wrong ones, and they would correct the wrong price. I'm not thrilled about the hastle/cost of shipping the stuff back, but to save $85 on 4-way Tailors is worth it. I am anxious to see how long it takes to get the replacements in.

[lmlacross]

Did you have to call to order your TS Breeches? I looked for them under "knee patch" breeches, but all I came up with were mens and boys.

LML

[just_me]

I ordered my fleeceworks half pad last week. The man I spoke with was really helpful about which size would fit my Bates CC. It came today, and is great. Fit my saddle and my horse really well. http://chronicleforums.com/groupee_common/emoticons/icon_biggrin.gif

It took a couple of days more that I thought it would, but it was worth it.

[Jodes, Aefvue Farms Bartender]

I talked to them yesterday regarding my order. They were very accomodating and allowed me to cancel off the leathers I had ordered. Said my stuff should ship on Friday (today)...we'll see!!!

[bumoyu]

http://chronicleforums.com/groupee_common/emoticons/icon_frown.gifSo I ordered a while ago and my stuff came today MINUS the martigale. So I called and left a message. Do we actually think that I will get it in time to oil and take it to Fla next week??? http://chronicleforums.com/images/custom_smilies/dead.gif

[ryansgirl]

bumoyu - Sorry to be such a downer - but hardly likely based on my experience. Heck i'm still waiting - I can't even get through on the phone as the voice mail box is full. But on a good note - at least you got something http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif. I do know I'll never order from this place again!! http://chronicleforums.com/groupee_common/emoticons/icon_mad.gif

[enjoytheride]

Got an email, my items shipped wednesday!

[horsepoor]

My last contact was an e-mail with "I'll send you a tracking number" yesterday, but still no tracking number, no package, nothing but the charge on my credit card over two weeks ago! I'm somewhat encouraged by those of you who HAVE received something (although discouraged by so many reports of wrong or damaged things). 39% off was nice, but I think I'll pass next time!

[lmlacross]

I received my rsubstituted halter today, exactly when they said I would. I must admit, I'm pleased-- and would gladly wait again given the size of the discount.

LML

[-Taryn-]

I orderd a CO hampton last week. I cant find it for under 290-300 Canadian anywhere up here, I orderd that one for 133 american, and It cost me 14.00 shipping because its into canada. I should get it by Friday! im excited.

[Duffy]

I haven't gotten my orders yet. http://chronicleforums.com/groupee_common/emoticons/icon_frown.gif

[luv my paint]

I received my first order in about a week. Everything was there and was perfect. I am still waiting for the 2nd order that I placed 2 days after the first.

[horsepoor]

Just bumping this up to say that I'm still waiting for my order (placed 1/22) and they won't respond to any of my several e-mails, so I'll be calling tomorrow... Regardless of how "swamped" they were, I'm only left thinking that the customer service STINKS!

[buschkn]

If you check the website it says they are waiting on shipments from several companies before completing the rest of the orders. So I figure, the sale was supposed to be for IN STOCK items only, so if they had to order my stuff and STILL gave me 39% off, then I can wait an extra week or two. chill.

[ryansgirl]

Well I'm still waiting - going on two months now!! And I placed my order before the "big" sale. Phone calls go unanswered as do emails. http://chronicleforums.com/groupee_common/emoticons/icon_mad.gif Somehow my package keeps "getting lost" in the mail. Sure I saved money but at this point, it wasn't worth it - i'd rather order something and receive it in a timely manner then to go through this. I'm guessing I won't receive it in time for my first school show of this year (in April) http://chronicleforums.com/images/custom_smilies/sigh.gif

[Roomfor2]

Received my order - I placed it the last day of the sale (before they extended). Very happy with the product.

[Duffy]

Charges were put through my credit card on 1/24 and 1/25. I called yesterday to get the status on said orders. No reply yet.

[ImJumpin]

I emailed to ask to change a size on a girth (still haven't got the order in the first place) and was told that they are waiting on Edgewood, Fleeceworks, and Charles Owen (all my items are edgewood and fleeceworks)to ship in. They oversold on their "stock" (sale was on stock only), but instead of turning around and telling people they are out and no sale, they were kind enough to put in orders to the companies and get the stuff for us anyway. Depending on how backed up the companies are, you could look at a month wait just for ABA to get the stock to ship out to us. Be patient if you ordered any items from these lines.

[nycjumper]

I have to say, I'm pretty frustrated with their lack of communication. I placed my order on the 23rd. I called on the 31st to get a status update as they hadn't sent me any emails. Found out then that a few things I ordered were out of stock (fine). The guy told me order would ship that day.

I called again on Monday the 7th as I still hadn't received anything. I was assured that order had gone out but not until the 4th. Then I was told order would be here by the 8th or 9th.

No order received as of yet, I still don't know the tracking # & I haven't gotten any more info.

I don't mind waiting but they really need to be up-front with people. Had I known it would take 3 weeks, I would have bought the stuff I needed (new girth specifically) locally.

[Jodes, Aefvue Farms Bartender]

I haven't seen my stuff either..although I did contact them a week ago to have the leathers taken off that I had ordered. I was told that they would take the leathers off, and my stuff should ship by that Friday..that was almst a week ago (tomorrow) and I haven't heard anything. I was hoping to use my new martingale at a show this weekend..oh well! I still got a good deal on everything... http://chronicleforums.com/images/custom_smilies/winkgrin.gif

[horsepoor]

I would not mind waiting (for backordered items), but if the item (ONE thing!) I ordered was not available to ship, they never should have charged my credit card. The charge was on 1/22 -- since that time, I have only gotten vague replies to my e-mail inquiries. My latest e-mails have either bounced (mailbox full) or gone unanswered.

I can only assume that my item is one of those that they are waiting on -- and really, for all I know, my item could have shipped and been lost in transit (although I doubt that).

Near that same time, I had placed an order with another online store. Item was not available, but they let me know it was backordered, did NOT charge my card until they had the item in hand, charged me this week, and shipped. And let me know what was happening! THAT is the way it should work!

[Seahorsefarmtobe]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by ImJumpin:
Iwas told that they are waiting on Edgewood, Fleeceworks, and Charles Owen (all my items are edgewood and fleeceworks)to ship in. Depending on how backed up the companies are... </div></BLOCKQUOTE>
I don't think it has anything to do with the companies beiong "backed up".

[melliebay Aefvue Farms Chesapeake Bay]

I ordered a GR8 hat from the sale, it took about 2 weeks to come and I ordered a 7 1/8, but got a 7 1/4, tried it on, it's fine, not worth sending back. I just can't cut my hair or it won't fit. Laugh.

[dickens]

I purchased items at the sale and have nothing but good things to say about ABA. Not only did I receive my shipments in a timely manner, they accepted a return and I got a replacement in less than a week.

[Big Day]

Well, I too am now two weeks into waiting for my CO helmet. However when I called them a week ago, I was told it was shipping out that day...hmmmmm via pony express??

[justmagic]

Has anyone had any luck getting them on the phone??
-Big Day--I was told 3 different times that my stuff was shipped out or going out that day....sigh....still don't have it.(going on 3 weeks)

[Molly99]

Well,

I shall start calling tomorrow, as my credit card statement says I have been charged. Every email I have sent is returned for the mailbox full.

I ordered the GR8 and Treadsteps. I really wanted the half chaps NOW, so I could have dealt with paying for all and waiting on the one if they sent the chaps and had told me the problem.

Going on three weeks that they have had my money and no contact to me.

Never again.

[nycjumper]

yep, my card was charged the day of the order.
Like I said, my complaint is with the lack of communication. Like justmagic, I've beeen told 3x my order was going out or had gone out yet I still don't have it nor did I ever get a tracking #. And I never would have known that some of the things I ordered were no longer available except I called them.

I don't know that I would order from them again. It seems to be completely random, I know people who ordered after me who got their stuff a week ago. Frustrating....

[-Taryn-]

I orderd mine January 31st, I emailed a few days later and asked when it would be shipped, they said it had already been shipped and i *Should* recieve it between February 9 and February 11th, Im still waiting, anxiously, so I relaly hope it will show up tomorrowhttp://chronicleforums.com/groupee_common/emoticons/icon_smile.gif

I orderd a CO hampton, my size I believe was in stock, so hopefully it was sent when they said so.

[DutchOwner]

I ordered on the 23rd, and emailed them a few days ago with the receipt number I received after purchasing; they said they were waiting on the CO helmet, and it should be there by the end of this week, and then they would ship out.

It's been a bit slow, but I think they just got overwhelmed with orders when they offered the 39% off; I would rather wait a little while longer than have had them say "ok, out of stock. Tough luck." So far the communication has been ok, so I'm happy. http://chronicleforums.com/groupee_common/emoticons/icon_smile.gif

[enjoytheride]

I got my girth tuesday. I ordered a 52 but got a 54. Luckily the 54 is a perfect fit, no way in heck the 52 would have even come close to fitting!

[flypony74]

I ordered a saddle form them during the sale, and received it two days later. No complaints here, and I got the deal of the century! They were very friendly and helpful.

[pinkhorse]

Well, I called 2 weeks after ordering (on Monday this week) and had no trouble getting through. The guy said they'd sent me an email because they didn't have the color of what I ordered and asked if I minded getting black instead of brown. I did not receive the email (he said they had trouble that their emails were marked as spam but I get all my "spam" emails with "spam" written in). Anyway, he said they'd send out the black.

My credit card had not been charged.

I wasn't terribly worried because I ordered half-chaps and half-chaps are just way too cold to be used during the winter for me anyway....http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif

[Roomfor2]

Does anyone know? - I went back onto the website to order another shirt. Now I can't find any shirts on the site, none. What happened? I tried to call but get voice mail - I will keep trying but wondered if anyone else ordered a shirt from their website. I know they were there before because I pulled them up and looked at the different styles. I then called to order.

[french]

Has anyone received a recent shipment? I wonder if I should cancel my order by contacting my credit card company since ABA won't answer the phone or my e-mails.

[enjoytheride]

When the sale started they had much more on their website, I think all that's left is up right now.

[ryansgirl]

Well i'm going on nine yes nine weeks waiting for my exchange. I called yesterday - took a few times to get through - finally did and they said they'd call me back with the tracking # (heard that one many times before http://chronicleforums.com/groupee_common/emoticons/icon_mad.gif!!). Well needless to say, i'm still waiting for that phone call http://chronicleforums.com/images/custom_smilies/sigh.gif

[Duffy]

I'm still awaiting a returned phone call and/or my orders from 1/24 and 1/25....

[justmagic]

So I finally got them to email me back and their reply was a total of one line telling me my stuff was coming. I'm with you Ryansgirl as I have heard that before as well. The answering service is all that I get when I call and they don't return massages. Will keep you posted as to if I get my stuff this week. (remind me not to hold my breath http://chronicleforums.com/groupee_common/emoticons/icon_frown.gif)

[DMK]

What, what was that saying? Oh yes...

THIS IS YOUR SIGN!

Yup, that's the one...

[Tin]

it's 40% today! ack torn between a really good priced Edgewood and the fact that no one is getting their orders http://chronicleforums.com/groupee_common/emoticons/icon_razz.gif

[nycjumper]

Haven't received my order that was placed on 1/23. My credit card was charged that day. Nor am I receiving any response to my voicemails. If it doesn't arrive by today, I will be disputing the charge with my credit card.
I also will not be ordering from them again. 4 weeks is not acceptable but even worse is the lack of any type of communication from them.

[Jodes, Aefvue Farms Bartender]

I haven't seen my stuff either, and my credit card has been charged. I did contact them to cancel the leathers I had ordered, and they repsonded promptly, said my stuff would ship that friday (2 weeks ago)..NADA..I have yet to hear anything.

I'm not sure what to do. I got a GREAT deal on what I ordered, so it's almost worth the wait..but jeesh..it's been almost a month!!

[SoEasy]

Personally, on general principal, I would not wait past when the CC bill needs paying to dispute the charge .... because it sounds less and less likely that people who don't have stuff at this point will ever have stuff .... but, that's just me.

[DMK]

Too true - I didn't think you were supposed to have your credit charged until the item was in house and ready to be shipped. I am no expert in this area, and I am pretty sure credit card companies are lenient in this regard, but I think I would confirm their policies in this area if I was sitting on a 4+ week old charge and no goods to show for it...

[Duffy]

Just tried calling again - it brings you to a voice mail service which asks you to enter another area code and number...Not good sign. (I tried both the toll free and non-toll free numbers.)

I've started the credit card charge dispute process.

[Jodes, Aefvue Farms Bartender]

HUH!!! http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif
Not a good sign at all...great!! How in the H$@! did that happen?

[Pet Psychic]

Okay. How do I put this gently?

It might be prudent for those of you who have yet to receive your items after a couple of weeks, and who have yet to receive any one-on-one communication with a decent excuse, to contact your credit card companies.

Let's say hypothetically that this was a sort of "going out of business" sale. And now, it may be difficult for certain back orders to be filled.

Looking into my crystal ball, I'd advise that you shouldn't hold your breath waiting for your orders to arrive. http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif

[Mav226]

I used to work for a store that had a problem like this. The best way for customers to get their things was to pay extra to have them overnighted. That way they would be SURE that they would either A: get their stuff the next day OR B: they wouldn't have to pay shipping.

If you're thinking of ordering, it might be worth it to think about this option.

[Jsalem]

Just to let you guys know: My daughter and a very good friend worked at the store in Alpharetta. When they were paid, tax $ was withheld. They never received a W-2. When they called to inquire, they got the reply, "I mailed it several days ago." I finally had to drive to the store to get my daughters. It was hand written, with no SS#. Makes me wonder if he turned over the withheld $?

[lisa]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Pet Psychic:

Let's say hypothetically that this was a sort of "going out of business" sale. And now, it may be difficult for certain back orders to be filled.

</div></BLOCKQUOTE>

I was wondering if that is the case.

Glad I bought my stuff in the store.

And I washed my hands with antibacterial soap afterward... http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif

[Molly99]

Well, I spoke to Alan yesterday.

Was told the following, the my card was automatiocally charged when I placed the order (fine). The the GR8 was out of stock in the size I ordered, so they ordered more. When I asked why I wasn't contacted, or the charge removed from my credit card he had no response. Told me my order shipped last Friday. I asked for a tracking number. The number he gave me is not valid according to UPS. I also told him I was very unhappy with the service and lack of communication, including not returning my numerous phone calls and emails. I told him that the letters to the Better Business Bureau and the credit card company are typed and ready to mail. Now I cannot get anything but the "new" voice mail to try and get the correct tracking number. I will wait until the end of the week. If nothing is here, the letters go off. What really makes me mad is that the half chaps I wanted were is stock, according to Alan, but they did not send them. The one thing I really wanted. GRRRR

Never again, the sale isn't worth this.

[Coreene]

Why wait?

[Holsteiner]

I sent a "not to happy" email this morning, I was impressed I got a response back about an hour ago...Simple reply was "you'll have your pad on friday".....I placed my order on 1/25/05. Of course after reading 8 pages of this posting, i'm not expecting to see my pad on friday.

[Molly99]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Coreene:
Why wait? </div></BLOCKQUOTE>

Just in case I wrote down the tracking number incorrect. (I hope).

[horsepoor]

So I sent them a last e-mail today as well (ordered 1/22, charged visa, no item) and got an extremely prompt (and one line) reply that I'll have it Monday.

No happy dance for me, however -- I'll believe ABA when I see the package on my porch! I'm going to go over my visa bill tonight to see what the time limit is for disputing charges (I seem to remember 30 days, but not sure if that is from the charge date or the date of the bill it shows up on).

[BAC]

Good news - at least for me. I ordered on Feb. 1st, received a confirming email the same day and my cc was also charged on that date. Yesterday, Feb. 15th I sent an email inquiring as to the status of my order. Received a prompt response back with UPS tracking number and saying it had shipped last week. When I tracked the shipment on UPS' website it showed delivery was expected on Feb. 15th. Package was already there when I got home from work, everything exactly as ordered, I'm very happy.

I think these people were just overwhelmed with the response to their sale and not prepared for such a huge quantity of orders. Personally I would rather wait this way than stand on line at Bevals for 2 hours just to pay!

[Duffy]

I too received a timely email reply - saying my orders had shipped and that I should receive by Monday. I emailed back, saying that UPS Ground from GA should only be 2 days, so that I would expect the packages before the end of the week. They replied with a tracking number, which I will check on, prior to calling my credit card company back. Actually, I might wait until I actually RECEIVE the products to make sure all is right....

[nycjumper]

I got mine last night. Girth was one size larger than I ordered, I don't need the halter any more (which they originally told me was oversold) & two things weren't in the package at all (including stirrup leathers that I really wanted). However, they adjusted my credit card for the correct amount so I'm not going to bother returning anything.

Never again is all I have to say.

[BAC]

nycjumper, maybe you could re-sell the stuff that doesn't fit to someone at your barn? Since the prices were so good it might be an easy sell.

[Duffy]

UPS says my packages are due here on Thursday. I'll update when I receive...

[DutchOwner]

I got an email saying my stuff is shipping today, with a tracking number...he also said that the number was most certainly not disconnected; that he hasn't been able to get off the phone to do anything...they sound like they are just really busy...

[DMK]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by BAC:
I think these people were just overwhelmed with the response to their sale... </div></BLOCKQUOTE>

Actually the use of the plural (these) is not exactly correct. All the people who used to work at the store were laid off or left, I believe. It's just Alan as far as I know.

And kudos to anyone who gets a good deal, but definitely be aware of what your rights (and responsibilities!) are when disputing charges on a credit card.

[Big Day]

Well after seeing all of the success here with people finally getting results, I am disappointed that my email only got me a "we'll look into your order and ship it by next week..." http://chronicleforums.com/groupee_common/emoticons/icon_frown.gif

This is not worth the discount for sure...

[Cobee]

Wow! I've talk to them a couple time now and hadn't seen that all this was going on here on the tread...
When I spoke with them they seemed very nice and I'd have gone out of my way to give them busiess in the future but now I wonder if I'll get the rest of my order... just emailed hopefully I'll get some info

[BAC]

I guess I was lucky DMK that I received my merchandise even though my cc bill won't arrive for another week. I always make sure to notify the cc company though if a charge appears before the merchandise.

[J. Turner]

nyc - maybe Nigel will get fat and the bigger girth will fit.

[HunterJumperKid]

I finally got my half back pad today.It has taken 4 weeks and a lot emails but it is finally is here. I saw the sale % is up to 40% but it isn't worth the hassle. Are they going out of business or do they just offer low prices?

[-Taryn-]

Im definately not too thrilled with them, I called long distance, yes toronto area (Ontario) to GA, to try and speak with an associate, or leave a message, nope, cant do either, their mail box is full. Not only their voicemail though, their email aswell, so in other words, I cant get in touch with them at all. I wont order from them again. They're not reliable.

I emailed last week for a tracking number, they sent me an reply saying "I will look for it then email you later" That was Saturday? No offence but coming from a household with a family run business, you dont just not reply, especially after saying you will.

[lovetheduns]

*sighs* I am getting really nervous now.... I purchased the plain raised Edgewood bridle and my friend purchased the open front Hampa boots. The charge hit my card on the 28th. I was told early on that they had to order the bridle and it would be ten days... it has now been almost 15 business days (not counting the weekends).. and nothing.... *sighs*

[ryansgirl]

I just got my cell phone bill and for kicks decided to see how many calls I made to "A Bit Above" in this one period. Well it was 17 times - yup 17 and that doesn't count the times I called from work - so you can double that number. But that was only for one month - for me this has been going on for over two months now and I made plenty of calls that first month - not to mention all the emails!! Oh and no one has ever emailed me or called me back. Now that's customer service at it's best http://chronicleforums.com/groupee_common/emoticons/icon_mad.gif!! The only good thing is that I never returned the product I'm exchanging - he told me to ship back the one I already received as soon as I receive the new one. Gut feeling told me to hold onto it until I received my replacement - sure am glad I did!! Of course it is on the small side and is a little too tight on my head http://chronicleforums.com/images/custom_smilies/sigh.gif I'm going to have to check the Better Business Bureau website again to see if they have anything on this place (I originally looked up the BBB back in December becuz I was having such issues getting my original package but didn't find anything at the time). Still http://chronicleforums.com/groupee_common/emoticons/icon_mad.gif!!

[Kirsten]

Sorry to hear you're having a bad time of it... I discovered they had sent the wrong stirrup leathers, and within an hour of my sending an email, he apologized and offered to exchange them or refund me the price difference. Didn't they run out of a certain kind of helmet and have them on back order? Was it the GR8s? Can't remember... but that might account for the wait you've had?

[lovetheduns]

Well... I did not order a helmet... http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif

But... I tried for well over an hour today (I just kept hitting the redial at work) to get someone ANYONE there to answer my call. I sent an email and nothing.... if something does not happen soon.. I am wondering if all of us should submit a fraud report to the GA State Attorney General.... even if he is backed up.. you would think there would be slightly more communication and he would not still be taking orders with a new sale off of his website.



<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Kirsten:
Sorry to hear you're having a bad time of it... I discovered they had sent the wrong stirrup leathers, and within an hour of my sending an email, he apologized and offered to exchange them or refund me the price difference. Didn't they run out of a certain kind of helmet and have them on back order? Was it the GR8s? Can't remember... but that might account for the wait you've had? </div></BLOCKQUOTE>

[Kirsten]

Actually, hadn't read all the posts... just saw ryansgirl's comment about the item she had being too small for her head. Hope you receive your stuff soon!

[Jsalem]

Owner currently in jail. (Confirmed by checking Fulton Co. Sheriff Jail records)

Good luck all.

[ryansgirl]

Yup I just looked up the records - "theft by taking" charge and "deposit acct fraud"?? Oh that's nice!! I'm assuming this is the same guy though the date of birth seems young - he sounds so much older on the phone. In any case -this is bad news for so many people!! But on a good note - at least they got him!! http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif

[DMK]

I would urge everyone who has not started disputing charges with their credit card company do so ASAP. Alan was the sole worker in the store prior to his arrest, and somehow I don't think anyone is there today to help send out remaining orders. In any event, I doubt vendors are (or have been!) shipping anything to the store (what with that "theft by taking" charge, which sounds an awful lot like ordering something and not ever paying for it... like tack store supplies or something...)

As for the sale, I suspect there was a fine and/or restitution involved with the original charges. Thus the need for some cash raising opportunities.

[Just My Style]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Owner currently in jail. (Confirmed by checking Fulton Co. Sheriff Jail records)
</div></BLOCKQUOTE> http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif No way!!! http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif

[*Brooke]

OMG! This is too crazy! http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif When we went in there Alan was always a very nice guy, just not fast on shipping! Can't believe he is in jail! Crazy crazy! I knew that they would have a hard time competing with Atlanta Saddlery. Also ABA was a very SMALL store, not much to choose from. So im guessing with that sale that he just got orders in , and placed his orders online, that could be why it took so long! We had ordered an Edgewood bridle from them , Fancy raised stiching. Well it took like 4 months and it was getting rediculous! He finally called and said that it was in. It wasn't the raised kind or with stiching... He just tried to pass it off as the one we ordered. That was the last time we bought from there! http://chronicleforums.com/images/custom_smilies/dead.gif

[justmagic]

Ok so calling credit card company this morning. Don't have time for this hassle...holding out some small shread of hope that my stuff shows up today..but not counting on it.

[lovetheduns]

Well.. he is in Jail.. I looked up the store through the GA corporate registry and found his entire name and then went to the Fulton County Inmate site and he was put in custody as of yesterday.

So.. I would also agree that anyone that needs to start claiming charges needs to immediately.

[Kirsten]

Where's the freaking fruitbat!!!! http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif

Well, I guess if I don't get that price difference credited to my card, I'll still be better off than some. Good luck all, in getting your goods or $$. http://chronicleforums.com/groupee_common/emoticons/icon_frown.gif

[RioTex]

Hey enjoytheride

Since you are the OP, want to go back and update the title, so people who just see the sale ads don't make the same mistake that is on page nine? I bet someone will thank you.

[Big Day]

Well I just spoke with my credit card company and they have taken care of it. They did chastise me for buying on the internet... http://chronicleforums.com/groupee_common/emoticons/icon_frown.gif

Lesson learned...if it seems too good to be true, it is!

[VTHokie]

I ordered the GR8 on 2/1 and sent an email on Monday asking what the status was. I received an email back just two hours later saying I should have it by the end of the week. I will post if I do receive it.

[ImJumpin]

Whoa. I will get on this right away. Question-- when I called the store a man answered but said he didn't know the answer to my question, so I was put on the line with a woman who seemed to "know her stuff." Anyone know who this was?

[flshgordon]

Big Day----are you kidding???

Credit card companies would be out a lot of money in a big hurry if no one shopped on the internet! Glad you got it taken care of but sheesh...what moron would say that?

[ImJumpin]

So is there anything that all of us can do (sign a letter, make a phone call to a certain office) that will help convict this guy? For those of you who know how to get on the Fulton county page, do you know of an address or number we could call about the matter?

[Jodes, Aefvue Farms Bartender]

I cannot believe it..what a freak. Calling CC company today!!! http://chronicleforums.com/groupee_common/emoticons/icon_razz.gif

[Frontera]

-ImJumpin-
When did you call the store?
I also ordered during the sale. I ordered a girth and so did another girl that I ride with.. she got her girth in two days and I never received mine!!

[*Brooke]

IJ- The lady could of been his wife, she was there sometimes, I know that all of his other employees quit.

[Big Day]

FG -- I wish I was...if they looked at my shopping history they would see that almost everything I purchase is online. So to tell me that I need to be more careful when shopping online means no more shopping http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif

This whole thing is ruining my day.

[DMK]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by ImJumpin:
So is there anything that all of us can do (sign a letter, make a phone call to a certain office) that will help convict this guy? For those of you who know how to get on the Fulton county page, do you know of an address or number we could call about the matter? </div></BLOCKQUOTE>

There is a link for "comments" on the booking page for inmates. I have no idea what this does, but somehow I think the prosecuters do get an opportunity to see the comments...

If you google GA Corporate Registrations you can find the information for the owner of the store, then google Fulton County Inmates and you can access the inmate profile. That is where I saw a link for comments.

[Bensmom]

Thank you guys for the updates and the scoop on what's going on. Has anyone received a GR8 that ordered one?

Off to check and see if I've been charged yet -- I hadn't been at the end of last week, though I ordered on 1/24.

[Duffy]

My charges are still in the "dispute status" until/if I receive all of the items ordered. UPS is still saying today....

[BAC]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by Duffy:
My charges are still in the "dispute status" until/if I receive all of the items ordered. UPS is still saying today.... </div></BLOCKQUOTE>

If you can find it on UPS' website then its definitely on its way, hopefully you get everything you ordered in the correct sizes.

When did this guy go to jail? I sent him an email on Feb. 16th apologizing for my complaining email of the previous day since I had just received my order (everything was correct size, etc) and he immediately answered back thanking me for my apology so someone was still in the store on Feb. 16th.

[*Brooke]

hmm it says he went to jail on the 16th.

[Ijump2]

What email address have you all been using to contact them?

[*Brooke]

I used this address..

support@abitabove.com

[Kirsten]

I used info@abitabove.com, and got a prompt reply yesterday.

[Ijump2]

Thanks Kristen. I'll try that one. I had used the support@abitabove.

[BAC]

I used support@abitabove.com - its on their website under "contact us" - both times I emailed them I got a very prompt response, within an hour or two.

The email he sent me on Feb. 16th was sent at 11:35 a.m. - so I guess he went to jail later that day.

Those of you who didn't get your orders filled shouldn't have any problems with your credit card companies though, thats one of the benefits of buying by CC. And in the future, always contact your CC about merchandise that has been charged to your account but not received, just so you're on record about it. Many companies charge your credit card as soon as you place the order, others wait until the item has actually shipped. I always wait until the merchandise is in my possession before paying those charges, as long as you have notified your credit card company no interest charges will accrue.

[Cobee]

I emailed both yesterday and got no reply

I was actually able to confirm with UPS that no package was shipped to my address from the shipper... They tracked it by Shipper ID and zip code, so I won't be getting my stuff.

[*Brooke]

maybe that was my problem! I had used the support@abitabove.com one too, with no reply.

[jonquilTN]

well, I have called 3 times and left messages (over the past few days)and tried to email yesterday- it was returned due to their "inbox" exceeding allowance. http://chronicleforums.com/groupee_common/emoticons/icon_mad.gif UGH. I need my freaking helmet! I ordered it 17 days ago now and no helmet...no response. If they are THAt backed up they need to STOP taking orders and back track a bit. I used my debit card.....I have no recourse do i?????? http://chronicleforums.com/images/custom_smilies/sigh.gif

-Amy

[Big Day]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by jonquilTN:
I used my debit card.....I have no recourse do i?????? http://chronicleforums.com/images/custom_smilies/sigh.gif

-Amy </div></BLOCKQUOTE>

Amy:

I used my debit/credit card too, my bank was able to refund my money. Just make sure your debit card is also a VISA or Mastercard. Good luck!

[BAC]

Contact your bank immediately Jonquil, maybe they can do something.

[lep]

I noticed that the return policy appears to have been changed...when I placed my order, there were no restrictions on returns of unused merchandise (I double checked b/c I was unsure of the size I needed). Now, the site says there will be no returns on sale items. But I guess it probably wouldn't be possible to do returns now anyway.... FYI, I ordered a bridle and martingale, and only received the martingale. When I called to check on the bridle, I added a pair of reins to the order. Of course, I've never seen the bridle or reins, but at least my credit card wasn't charged for them!

[jonquilTN]

I will contact bank immediately...and yes- I do have a "Visa" debit. (whew)!

I noticed the new exchange/return policy as well! YUCK! Nevr ever would have ordered!

I used to work at a well known tack shop...I can not believe ABA's customer service or lack thereof!
-Amy

[findeight]

Check with you bank or credit union before EVER using a debit card...some offer the standard cc protections thru Visa and MC but others do NOT and you are SOL.

The cc companies are very good about going after deadbeats like this one and have the deep pockets to see it thru.

I am a bit surprised at some of the posts after his arrest, I'm not sure all understand what was going on.

This guy apparently sold items and billed the cc but never shipped them. Also sounds like he witheld his employees taxes but never sent the money to the IRS. This happened to a family member once and I feel very sorry for his former employees-they have to pay that same money out of their own pockets even if it was ALREADY WITHELD.
Any former employees need to contact their accountants and/or the IRS NOW to find out. They could be happily waiting for a refund when, in fact, they owe the WHOLE amount. Unless the IRS gets the money, it has NOT been paid and the employer just stuck it in his pockets.

Now, maybe this guy was just stupid and got in over his head or maybe he was a con man-they are always the nice ones http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif

Either way, you all get stuck with the bill for his actions.

Just heed that old warning about things that sound too good to be true.

And watch the cc statements for additional charges you didn't authorize...once some of these folks have your cc# they can do bad things with it.

[Jodes, Aefvue Farms Bartender]

Bizzarro!!! If it seems to good to be true, it usually is...

[ImJumpin]

Cobee-- How did you get UPS to track without a tracking number? What number did you call, what option did you select, and what is the shipper ID? Thanks.

[Kelpie]

Well, I guess I'll eat my slice of crow now...how wrong was I to have earlier suggested patience. I'm one of the many that received part of my order yet got charged for the whole thing...so guess now I wont be holding my breath for the fleeceworks pad.
Dammit all, I was just hoping that for once, something that seemed too good to be true, would debunk the trite saying...oh well.

Cobee, I too would love to know how you did the UPS stuff w/out a tracking number as I got nadda from them on the phone.

Thanks and good luck everyone.

[Cobee]

I didn't have a shipper ID, but called the 800# from the tracking website, and waited till I got an option to speak with someone. Told the women that there was a fraud issue and I wanted to try and confirm that the package wasn't on its way before I filled with my cc Company, I had a friends tracking number, The UPS Customer service person looked up the shipper ID from that but didn't give it to me. She was able to see that nothing was shipped to my zip code from that shipper ID. Not sure if I can get the shipper ID I'll check.

Does anyone else have a tracking number of a package in route, the shipper ID may show on that???

[Limited Edition]

i ordered (well my mom did) a pair of Ts's (146$) on 1/17 and have not recieved them i called the store a last weekend and left a message. I have not heard from them since. what should i do now i have no idea if it was charged or not because i dont look at her CC reports.

Plus shes completely never going to want to order anything for me again on the internet after we just went through a huge thing with a tack trunk.

[BAC]

Kelpie, my Fleeceworks pad just arrived Tuesday so maybe yours is on the way. If he was just trying to cheat everyone why did he even bother sending some people their merchandise? A very strange situation. http://chronicleforums.com/groupee_common/emoticons/icon_confused.gif

[FairWeather]

sounds to me like someone who got in over their heads, and is trying their best to get everybody taken care of.
I feel bad for the guy kinda.

[DMK]

Fairweather... please don't! Some pain is of one's own making, ya know... http://chronicleforums.com/groupee_common/emoticons/icon_wink.gif

[Madison]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by BAC:
Kelpie, my Fleeceworks pad just arrived Tuesday so maybe yours is on the way. If he was just trying to cheat everyone why did he even bother sending some people their merchandise? A very strange situation. http://chronicleforums.com/groupee_common/emoticons/icon_confused.gif </div></BLOCKQUOTE>

My best guess, Kelpie, is that if it was in stock, it was sent, and that perhaps there was a cash flow problem on ordering items from vendors to fill orders for out of stock items.

Limited Edition, tell your mom to check her CC statement and dispute the charges - if the item shows up you can always cancel the dispute, or it would be resolved in the store's favor anyway. Disputing it just protects you.

I hope the employee's taxes were paid to the gov't and not to cover bills, etc . . . - jsalem, fingers crossed for Lauren's W-2 - that stinks!

[Cobee]

I have to say I wanna feel sorry for the guy he seemded aweful nice.... but now that I've filed a dispute on my card, they cancel the card and it takes 7-10 days to get a new one and what a huge hassle, its my ATM/Debit CC....... so I really cant

[BAC]

Cobee, I still have my tracking number even though I already received my order, when I just plugged it into the UPS tracking system it gives me lots of info including what time and where they delivered it etc. but nothing about a shipper ID number appears anywhere.

Limited Edition, you (or your mother most likely) can view your credit card statement on line and see what transactions/credits have been posted to your account - most cc companies update this info several times a day I believe or at least daily. So you can tell if your account was charged well in advance of actually receiving your bill.

[gteq]

Well, at first I was thrilled - got my order in two days. Then, realized the Tailors had a tear and my quarter sheet had been PATCHED! I was charged the wrong price and half my order was missing. I had spoken with them and they send they were sending replacements and the missing items at which time I was to send back the damaged items. Of course I've heard nothing after several weeks. Guess I'll be calling Discover...ugh.

[Madison]

Cobee, that sounds highly unusual. I've disputed charges several times, and it never affected my ability to continue using the card. Only when they believe it is a fraud/stolen card # situation have I heard of what you describe.

[ImJumpin]

cobee-- would it be possible to obtain the tracking number from you so that I could call UPS and do the same thing? I tried calling and telling them the situation, but without a single tracking number they can't do anything. A tracking number won't allow me to do anything "bad" to your friend, so there should be no worries about sharing that kind of information, not quite like a credit card statement or anything http://chronicleforums.com/groupee_common/emoticons/icon_smile.gif. PM if that is okay. I e-mailed on Monday and was told to expect the box by Thursday-Monday, and would like to see if mine ever shipped.

Sounds like anyone who ordered a fleeceworks pad is SOL. They must not of had any in stock at all, hence why we didn't get a single thing sent to us at all. I would rather have had wrong sized items I could sell, etc, than nothing.

[BAC]

Cobee, whenever I have lost my debit card I just walk right into the bank, go to the customer service rep and they issue one while you're waiting. Its a temporary one that can be used immediately, your permanent debit card arrives in the mail within 7-10 days. Maybe you should call them back and see if you can go there in person. Might be good to have an extra credit card too.

[Cobee]

Does anyone have a tracking number for a package in transit?... I tried UPS again and they won't give me the shipper ID.

[Duffy]

Well, I just received the second order I placed, which included the International helmet and a Fleeceworks pad. I guess I won't be getting the two Charles Owen helmets. http://chronicleforums.com/groupee_common/emoticons/icon_frown.gif

Hmmm - just opened the International box - thought I'd ordered the vented one... Oh well..

[Cobee]

Duffy do you have a tracking #?
The one I had isn't available anymore

[Duffy]

Cobee, check your PT's. http://chronicleforums.com/groupee_common/emoticons/icon_smile.gif Hope it helps.

[Smiles]

Sorry to here about the bad luck with this tack shop, but I'm sure glad I didn't order anything from them. I was going to get a edgewood girth, bridle, and noseband.

[Duffy]

Ooops - was missing one of the saddle pads in this order - will have to call the credit card company back.

[Equitational]

I recieved my 'order' of 1/17, a couple of weeks ago; after one follow-up phone call. During that phone call, I spoke again with Alan; I was told that my package had not shipped yet. So I added another item to that order. What I recieved was the first three items, not the forth. LUCKY, for me my bankcard has NOT been charged for the missing item (just got off the phone with the bank)! The wierd thing is that I called this week and spoke with Alan about the TS breeches...

Though, I do not know exactly what happened, other than what my experience was and from reading this thread.

The MOM of TGHH

[Seahorsefarmtobe]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by findeight:
Now, maybe this guy was just stupid and got in over his head or maybe he was a con man </div></BLOCKQUOTE>

http://chronicleforums.com/groupee_common/emoticons/icon_rolleyes.gif<span class="ev_code_RED">Ahem....I tried to warn you guys...but would anyone listen? nooooooooo...</span>

[Seahorsefarmtobe]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by FairWeather:
sounds to me like someone who got in over their heads, and is trying their best to get everybody taken care of.
I feel bad for the guy kinda. </div></BLOCKQUOTE>
http://chronicleforums.com/groupee_common/emoticons/icon_eek.gif Don't bother...he screwed people...and it ain't the first time.
It should have been a clue when bb'ers began receiving the wrong items (sizes, etc.). He's just selling everything in stock...

[Molly99]

I'm another that would love a tracking #, to try and see if my stuff was shipped before I call the CC Company.

[Janet]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content"> Also sounds like he witheld his employees taxes but never sent the money to the IRS. This happened to a family member once and I feel very sorry for his former employees-they have to pay that same money out of their own pockets even if it was ALREADY WITHELD. </div></BLOCKQUOTE> I don't know about your family member case, but this is certainly not always true.

I worked for a company (about 50 emplyees) that, it turned out, had been withholding taxes from our paychecks, but nor sending the money to the IRS, for several years.

However, the IRS treated all the employees on the basis that the taxes that had been with-held from our paychecks (and show as such on the W-2) were credited to our tax bill, even if the IRS had not received the money.

This was in the mid 90s, so things might have changed since then, but I doubt it.

I don't know what was different for your relative- were the with-held taxes propery reported on the employee's W2s?

[Calvaro V]

drat it. So I guess I need to file a dispute. I actually did get my first item, but then decided to change it for a different color. Of course, that new item has yet to arrive. It's been almost 2 weeks now. Is it too soon to file a dispute? I just know that the longer you leave it, the more difficult it is to get money back. However, it may be that the item did ship and will come in tomorrow. Keep dreaming ...How annoying

[Duffy]

The helmet that was shipped wasn't even on the website, that I could see. Instead of the International ATH, I received the IRH.

[VTHokie]

Bank of America rocks!
I just called and gave them the date of the transaction and amount, and I'll have the money in my account tonight. If by some miracle the helmet does arrive the claim will be canceled.

[Lazy-Pony]

Wow. Even though I paid more for a helmet and TS breeches, I am glad I did. I get so sick of internet sellers.

Sorry to all of you about your stuff- That's too bad!

[findeight]

Do NOT get sucked into feeling sorry for this guy.

The family member I spoke of was the perp in this case...related by marriage not blood-nobody blood related is that arrogant and stupid.

He wrecked his car and paid for a new one with his employee's witholding intending to pay it back but ran out of money before the year was up and DID IT AGAIN.

This tack store owner was already indicted when he started the "fire sale" and already in trouble with the cc companies for not shipping.


OOOOPS New Survivor on...bye bye.

[daytimedrama]

so whar would be the best course of action? Called the credit card company to stop charges? damnit I had really wanted that bridle....oh well.

[ryansgirl]

A former employee from the store just posted a message on the Hunting forum - I asked him to post it over here. The message isn't hopeful at all...

[-Taryn-]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">sale" and already in trouble with the cc companies for not shipping. </div></BLOCKQUOTE>

Can someone please either PT me a UPS tracking number, or email it to me
t _ gibb @ Hotmail . Com

without the spaces. I'd really appreciate it.

Thanks,

Taryn

[ImJumpin]

UPS will not help out even with a tracking number. They say that you need to have the actual tracking number of your order. I think Cobee just got lucky when she called the first time.

If he was indeed taken in yesterday (Wed), the absolute longest it can take for UPS package to reach a destination is 4 business days. If you don't have anything by Monday, you pretty much aren't ever going to see anything.

[findeight]

Call your CC company NOW if you have anything on order.

As a business owner who is now jumping through hoops getting authorized to accept cc's, this pi**es me off.

Please understand that the protection offered by those cc comanies comes at a price ranging from 3 to 5% of EACH transaction which any merchant simply tacks on the price.

Actions of crooks like this one help keep your costs high...and make you thankful you have an advocate in that cc company when something like this happens.

[Chestnut Mare]

<BLOCKQUOTE class="ip-ubbcode-quote"><div class="ip-ubbcode-quote-title">quote:</div><div class="ip-ubbcode-quote-content">Originally posted by ImJumpin:
If he was indeed taken in yesterday (Wed), the absolute longest it can take for UPS package to reach a destination is 4 business days. If you don't have anything by Monday, you pretty much aren't ever going to see anything. </div></BLOCKQUOTE>

I had a conversation with an original employee/business partner in that particular store, one who I implicitly trust in this regard. And it was duly noted that someone - anyone, hypothetically speaking - can give you a false/previously used tracking number in order to palm you off for a few more days.

Now given the sheer number of people who have not received their orders or received AN order, but not what they ordered, I think we can only say that if you wait 4 more days to dispute the charges, you are a most trusting soul. If you wait 5 days you probably deserve whatever pain comes your way. If you dispute first, then resolve as things pan out, you are probably smart. I'm not sure how many other options there are here.

[Holsteiner]

I went in this morning to my bank to fill out all of the paperwork to dispute this charge. Thank goodness they said the money will be deposited back into my account today. I hope everyone who ordered from this idiot is as fortunate as I am http://chronicleforums.com/groupee_common/emoticons/icon_frown.gif

[J.Way]

I also hadn't received my order that was placed on 1.24. When I called the store last week, he told me that it was shipped and that I should receive it by Monday. I just got off of the phone with him (guess he was sprung already ) and he told me that he will ship it overnight to me today and that I will have it on Monday and that he doesn't know why I was told it was already sent. I am not holding my breath and have actually contacted Amex. I had ordered the CO Hampton (in Dove Grey http://chronicleforums.com/groupee_common/emoticons/icon_biggrin.gif, and Edgewood fleece girth and an Edgewood bridle (fancy stitched an padded http://chronicleforums.com/groupee_common/emoticons/icon_biggrin.gif).

Pity 'cause I really really wanted that grey helmet!!! http://chronicleforums.com/images/custom_smilies/yes.gif

[Calvaro V]

What if you paid on a visa check card and not a regular credit card. Can you still dispute the charges?

[Seahorsefarmtobe]

Foz, don't hold your breath!

[jonquilTN]

Froz....you must have the magic touch! I can't get a hold of ANYONE there and I have called for days...and emailed a few times...STILL NADA!

My order was on 1/31, card was charged on 2/2 and I still have nothing.

I hope that if he is "out" right now he will do the right thing and fulfill those orders. yeah....right http://chronicleforums.com/images/custom_smilies/sigh.gif

-A

[horsepoor]

According to the Fulton Co website, he was released (showed him in custody when I checked Thursday eve, but Friday morning he's "out").

I filed a dispute with the credit card co and all is okay there. I'll stick to ordering from known (to me) entities in the future I think. I pretty much always use a credit card online rather than my debit/check card for this very reason. SO and I have talked about setting up a specific account just for online purchases (easy to monitor and cancel if necessary) and after this ordeal with ABA, I think we will do that now.