PDA

View Full Version : Action Rider Tack kudos!



Raleigh's Mom
Sep. 30, 2009, 12:40 PM
So often people are quick to complain about their bad experiences with tack stores/catalogs, but I thought I would share my great experience with Action Rider Tack. I have ordered from them in the past but for some reason I never seem to think of them first when I need something.

Last Thursday, I received a saddle on trial that ended up having odd length billets. My dressage girth was too short and my standard english girth was too long. I needed a long dressage girth and I do not have too many choices here locally for english tack. So, I hit the online catalogs. After looking at a couple of places, I found exactly what I needed at Action Rider Tack and for a good price. I decided to call to place the order since I needed the girth fast!

The customer service rep (Dee) was so nice and helpful. She even put me on hold and got a girth, weighed it, and quoted a couple of express shipping options. I made my decision, placed my order, and the girth was shipped that day and arrived quickly!

I have always had good experiences with them in the past but this is the first rush order I have placed. With such great customer service, they have moved to the top of my list for places to look!

http://www.actionridertack.com/

Auventera Two
Sep. 30, 2009, 12:45 PM
Yep, Action Rider is great! I wish they had a bigger selection, but for the products they "do" have, they can't be beat!

Aylisha
Oct. 4, 2009, 11:35 PM
Ja, I have been buying from Candy since back when she was still selling stuff out of a room in her house. GREAT company, real "american dream" company that went from in-home few items to now having a warehouse sized place, online store, and multiple employees... They really try and make things work for you.
Auventera...the more suggestions they get for stuff, the more likely they will carry it :) It's still a "small" business and so they kinda only carry what they think they can sell/is popular/often requested...