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View Full Version : How do I contact a moderator about a problem thread?


Erin
Jun. 10, 2007, 10:11 AM
If you see a thread that you think is in violation of the rules, is posted in the wrong forum and should be moved, or otherwise needs moderator attention, please use the post alert function. This function will send a message to all the moderators with a link to the post you are alerting about.

Sending a post alert is much preferred over sending an email or PM to one moderator -- primarily because if you send me an email or PM and I happen to be away from the computer for the day, none of the other moderators will know there's a problem. Also, it's much easier for us to have the direct link to the post (which is automatically included in your post alert), than to get an email telling us we need to go look at "that nasty thread in the dressage forum," which means we have to go searching around and try to figure out exactly what thread you're talking about.

To send a post alert, click on the warning triangle icon on the post you want to alert us to. The icon looks like this: http://www.chronicleforums.com/Forum/images/buttons/report.gif You'll be asked to include a note explaining why you're reporting the thread. You don't need to copy the post in question -- it's automatically included with the alert notifications we get, along with a link.

One (or several) moderators will check on any alerted threads. If we don't do anything, it means we don't think any action on our part was required. Moderators do not generally respond to post alerts. If you want to ask a question, please contact us via email or PM.

One alert is sufficient, although if something different happens later in the same thread, you can alert us again. Usually we keep checking back on threads that people have alerted us to, but it's always possible we miss something.

Please also see the post alert function etiquette (http://www.chronicleforums.com/Forum/showthread.php?t=101296) thread.